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Customer Service, Sales Real Estate

Location:
Galveston, TX
Posted:
February 07, 2024

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Resume:

Randy L. Shaw

ad3f4t@r.postjobfree.com

713-***-****

Qualifications Summary

Dynamic professional with hands-on experience in real estate, sales, customer service and management. Known for achieving client satisfaction by understanding needs and recommending solutions. Skilled at executing market analysis and negotiating contracts to obtain favorable prices. Adept at serving as public-facing representative while maintaining professional communication and appearance. Exhibits strong communication and relationship building skills.

Areas of Expertise

Top producer in sales

Market Research & Analysis

Proposal Development

Sales Management

Lead Generation

Contract Negotiation

Sales Revenue Enhancement

Excellent Customer Service

Client Relationship Management

Professional Experience

Licensed Realtor Keno Realty/Fancy Apartments

Licensed Realtor Houston, TX 2021 – 2023

Responsible for sourcing, selling and closing all types of Real Estate transactions. Cold calling prospective clients and implementing exceptional customer service while achieving 4.8 out of 5 customer approval rating. As a seasoned agent I would train new agents on company expectations and help them achieve sales goals.

●Recognized as a top producer in sales and customer service.

●Successfully completed showings and inspections for many different types of properties.

Licensed Realtor The Dillard Real Estate Group, Houston, TX 2016 – 2021

Negotiated contracts and obtained favorable terms for clients while serving as qualified agent for either side. Determined clients’ needs and financials to propose appropriate solutions that suit them. Conducted comparative market analysis to estimate properties value. Ability to find rentals such as houses, apartments, and condos.

●Recognized as top producer in sales and customer service for over 90% of time.

●Achieved high number in sales consistently by delivering exceptional services.

Licensed Realtor Silberman Real Estate Services - Houston, TX 2010 – 2016

Utilized open houses, personal showings, and social media promotions to move properties. Maintained accurate records by preparing documents, involving representation contracts, purchase agreements, and closing statements. Provided strategic counselling to clients on market conditions, prices, and mortgages. Facilitated negotiations between buyers and seller. Found rentals, involving houses, apartments, and condos.

●Known as top producer for receiving highest rank in customer service.

●Succeeded in consistently meeting and exceeding sales goals.

Additional Experience

Sales Manager, Mortgage Associates of Texas, Houston, TX

Senior Mortgage Loan Officer, First Plus Financial Services, Atlanta, GA

Assistant Financial Manager, Associates Finance and Insurance, Greenville, SC

E-commerce Business Owner

Rental property owner and manager

Licenses and Education

Real Estate License Lamar University and University of Alaska

Military Experience

Active Duty Soldier U.S Army - Fort Wainwright, AK

●Facilitated planning, collection, and implementation of all intelligence disciplines across full spectrum of intelligence operations.

●Received Army Achievement and Accommodation Medal.



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