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Project Manager Team Members

Location:
Peoria, AZ, 85345
Salary:
$70,000
Posted:
February 07, 2024

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Resume:

MARTHA L. MEYERS

***** *. **** ******

Peoria, AZ 85382

Home: 623-***-**** ad3f1x@r.postjobfree.com cellular: 623-***-**** PROFILE

Project Manager with proven success in Operations, Finance, Research and Development. Experienced in providing strong conceptual and design skills while directing organizational development. Especially effective at analyzing, adapting and implementing business processes. Awarded a service conference award for top 3% performance by two organizations on three separate occasions. Insightful and creative. PROFESSIONAL EXPERIENCE

WELLS FARGO TECHNOLOGY OPERATIONS GROUP, Phoenix, AZ 2008 – 2023 Technical Project Manager

Works with project managers, applications groups, data service teams, customer relationship management, vendors, and business partners to ensure the testing phases (planning, execution, monitor and control) are leveraged throughout the test lifecycle for Tier 1 / Tier 2 projects. Responsible for analyzing and understanding project scope, communicates identified risks from assessments and mitigation plans. Collaborates with the project team (business, applications, vendors) and develops test strategies for system, functional, and regression test plans, test procedures and test cases. Creates and manages all relevant test artifacts, including Master Test Plan, Traceability Plan, and End to End test scenarios. Monitors and reports test performance to the Project Management Team, Management, and Senior Management.

• Continually Recognized for Team and for Service Excellence for Technical Projects.

• Successfully Manages Test Cycles with 10+ to 65+ applications and business partners.

• Constantly assigned Tier 1, High Exposure Projects by Management. WELLS FARGO INFORMATION MANAGEMENT, Phoenix, AZ 2006 – 2008 Project Manager

Acted as a liaison between Consumer Credit Group line of business and the technical teams, ensuring the technical assistance provided to identify, evaluate, and develop systems and procedures were cost effective and met the business requirements within the technical community of Information Management. Responsible for managing the project management process by overseeing the implementation of the various business requests from Finance, Strategic Risk Management, Marketing, Capital Markets, and CCG Project Management Office.

• Managed and implemented various projects for Capital Markets to automate their bulk merger and portfolio acquisition process.

• Selected by management to take over the Customer Value Management project and provide resolution for the missed design and development deliverables.

• Generated the initial statement of work and business requirements documentation for proposing the transition of the IDS environment to the BIDE environment. WELLS FARGO CORRESPONDENT HOME EQUITY, Phoenix, AZ 2003 – 2006 Systems Testing Manager

Responsible for independently leading the testing team and managing activities associated with Consumer Credit Group release projects, finance initiatives, and sales/marketing strategies. Developed, implemented, and managed test strategies for each activity. Interfaced with Project Managers, senior level Developers, Engineers and DBAs to define needs, understand business requirements and identify issues during the testing cycle and/ or installation window. Established and administered release requirements and processes for Correspondent Home Equity.

• Awarded Conference Service Award for Service Excellence.

• Managed and provided leadership for business analysts to execute the test strategy and meet the aggressive deadlines with optimal results while adhering to quality and compliance regulations.

• Interacted and negotiated with senior level management on behalf of Correspondent. Created and delivered presentations and analysis reports on testing plans, progress, and results.

• Responsible for end-to-end and systems-to-systems testing, demonstrating ownership of entire process from beginning to end; identifying opportunities for process enhancements and provide feedback for training and policy and procedure materials.

MARTHA L. MEYERS PAGE TWO

MICRO DEVELOPMENT TECHNOLOGY SERVICES, Phoenix, AZ 2001 – 2003 Business Administrator

Assistant to the owner—Initial responsibilities included the creation of process and procedures for the internal business functions. Upon successful implementation of these processes, ownership was assigned to analyze the current business environment to assist in meeting the unique needs of the client base and to increase new business affiliations.

• Created and implemented Productivity Reporting and Quality Reporting, improving customer satisfaction

• Developed a cohesive marketing plan for potential company growth by researching the AZ market and analyzing AZ business database.

• Helped improve relations and increased company’s revenue by 50%. RENAISSANCE WORLDWIDE TECHNOLOGY SERVICES, INC., Chicago, IL 1997 – 2001 Financial Administrator

Responsible for monthly and quarterly analysis of financial reports (i.e. Revenue, Budget, Purchasing, Payroll).

• Streamlined financial/administrative processes by assessing company objectives and identifying company methods, areas of opportunity and weaknesses, resulting in decrease in revenue losses.

• Reported regional branch results, via reports, spreadsheets, and memos, to Regional Vice President and others.

• Took ownership to develop a strong rapport with vendors and clients, which increased customer satisfaction, as communicated by branch manager.

Sales/Marketing Administrator

Coordinated with the Marketing Department to define potential opportunity windows, which led to database selection for targeting prospects.

• Organized efforts with the marketing department to strategically target the identified middle market with published materials, resulting in new pamphlets and brochures for the company.

• Coordinated three public technology seminars for potential clients to help further expose the organization: Global Outsourcing, Virtual Private Network and IBM Collaborative. Operations Administrator

Assisted Branch Manager in a broad spectrum of financial, administrative and managerial responsibilities. Coordinated all office facility needs, requirements and functions.

• Supported 35 sales associates by providing up-to-date prospect analysis and accurate account activity.

• Supported in these activities by a resource team of five in-house and many outsource suppliers of marketing data, prospect lists, materials and technical support.

• Developed a strong working relationship with vendors and building management. AVONDALE FEDERAL SAVINGS BANK, Woodridge, IL 1996 – 1997 Assistant-Vice President Customer Service / Record Retention Managed and developed a 30+ staff and supervised a payroll budget of $120K. Oversaw operations of Customer Services and Records Processing. Created the new Private Label Department producing $118M in sales in the first six months. Mastered regulatory/compliance issues for the State of Illinois. Ensured compliance adherence of 55,000 loans and company due diligence representing a loan package of $150M. HOUSEHOLD FINANCE CORPORATION, Elmhurst, IL 1988 – 1995 Unit Manager Collections / Record Retention

Managed $4M budget and developed staff of 20; who reviewed new loans for compliance, released mortgages and collateral titles. Audit contact for various state regulators. Created and implemented various quality assurance processes to help employees adhere to state regulations. Was Awarded Conference Service Award. MARTHA L. MEYERS PAGE THREE

EDUCATION

Bachelor of Science, Business Administration, Elmhurst College, Elmhurst, IL Project Management Professional, Project Management Institute PROFESSIONAL MANAGEMENT TRAINING

Bottom Line Management, Finance for the Non-Financial Manager, Work Force Diversity, Managing for Productivity, Front Line Leadership, Project Leadership, Process Map Flow, PMP Continuous Certification Prep Courses, Project Management Development Courses COMPUTER SKILLS

Microsoft Office. (Word, Excel, Access, Publisher, Project Management, Visio, PowerPoint) Accounting and Payroll software, Source of Record Systems, Lending Websites, Platforms, Databases



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