Bethany

Davis

Systematic and dependable hospitality manager with 8 years of

supervising experience seeking employment with a reputable company that will offer me the opportunity to provide exceptional customer service and experiences as the point person for clients, customers, vendors, and peers.

229-***-****

Albany, GA 31707

ad3f1t@r.postjobfree.com

Experience

July ‘20 - Dec ‘23 Hybrid

Office Manager

Snelling

Supports company operations by maintaining office systems and supervising staff.

Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.

Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.

Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.

Oct ‘17 - June ‘20 Albany, GA

Shift Manager

Krystal

Oversee restaurant operations, organize the schedules of 10+ staff members and review workloads to maximize productivity.

Prepare supplies for busy weekday lunch shifts and maintain inventory levels throughout peak hours.

Monitor food preparation to ensure orders are completed quickly and no product is wasted.

Keep the dining area clean with effective oversight and crew assignments. Answer customer service issues quickly and ensure total satisfaction from all guests.

Aug ‘15 - Aug ‘17 Albany, GA

Customer Service Manager

Hobby Lobby

Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources. Maximizes customer operational performance by providing help desk resources and technical advice.

Accomplishes customer service human resource objectives Manages customer service staff

Meets customer service financial objectives by forecasting requirements, prepares annual budgets, and schedules expenditures. Expertise

Problem Analysis

Mastery

Process Improvement

Advanced

Active Listening

Proficient

Education

High School Diploma

Lee County High School

2015

References

References available upon request.

Please feel free to email or call if

needed.

About Me

Adaptability

Mastery