Customer Service Office Manager
Resume:
Bethany
Davis
Systematic and dependable hospitality manager with 8 years of
supervising experience seeking employment with a reputable company that will offer me the opportunity to provide exceptional customer service and experiences as the point person for clients, customers, vendors, and peers.
Albany, GA 31707
***************@*****.***
Experience
July ‘20 - Dec ‘23 Hybrid
Office Manager
Snelling
Supports company operations by maintaining office systems and supervising staff.
Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Oct ‘17 - June ‘20 Albany, GA
Shift Manager
Krystal
Oversee restaurant operations, organize the schedules of 10+ staff members and review workloads to maximize productivity.
Prepare supplies for busy weekday lunch shifts and maintain inventory levels throughout peak hours.
Monitor food preparation to ensure orders are completed quickly and no product is wasted.
Keep the dining area clean with effective oversight and crew assignments. Answer customer service issues quickly and ensure total satisfaction from all guests.
Aug ‘15 - Aug ‘17 Albany, GA
Customer Service Manager
Hobby Lobby
Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources. Maximizes customer operational performance by providing help desk resources and technical advice.
Accomplishes customer service human resource objectives Manages customer service staff
Meets customer service financial objectives by forecasting requirements, prepares annual budgets, and schedules expenditures. Expertise
Problem Analysis
Mastery
Process Improvement
Advanced
Active Listening
Proficient
Education
High School Diploma
Lee County High School
2015
References
References available upon request.
Please feel free to email or call if
needed.
About Me
Adaptability
Mastery
Contact this candidate