SKILLS

EXPERIENCE

Joseph Derouin Sr

SALES ENGINEER

412-***-**** ad3f1h@r.postjobfree.com Glenshaw, Pa 15116 Accomplished Sales Manager with over three decades of experience, including a pivotal role at Modern Industries, adept at New Business Development and Sales Planning. Leveraged expert knowledge and Decision-Making skills to enhance market share, achieving a 20% reduction in lead times. Renowned for networking abilities and driving consultative sales with a strategic, results-oriented approach. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to di ferent processes and drive company objectives. Resourceful and results-driven with a passion for growth and e ciency to meet company needs and increase service value.

• New Business Development • Account Management

• Sales Reporting • Sales Tracking

• Client Relationship Management • Sales Planning

• Lead Generation • Sales Presentations

• Territory Management • Product Knowledge

• Consultative Sales • Sales Coaching

• Direct Sales • Networking abilities

• Project management • Active listening

• Time management • Organizational skills

• Operations Management • Sales Targeting

• Self Motivation • Decision-Making

SALES MANAGER

Metlab Heattreat Co

Wyndmoor, PA

April 2020 - February 2024

• Managed customer accounts and customer relationships.

• Established relationships with key customers, providing personalized service and support.

• Provided coaching and feedback to sta f on an ongoing basis in order to improve job performance.

• Interfaced directly with customers when necessary in order to resolve issues quickly and e ciently.

• Developed and implemented sales strategies to increase market share and pro tability.

• Participated in customer meetings and worked closely with team to resolve customer satisfaction issues.

• Monitored competitor activity to stay ahead of the competition in terms of products, services, and pricing.

• Identi ed potential new markets for products and services o fered by the organization. SALES ENGINEER

Modern Industries

Erie, PA

February 1987 - March 2020

EDUCATION

• Conducted competitive analysis of industry trends, pricing strategies, and new product development.

• Collaborated with various teams to identify and evaluate solutions to meet client needs.

• Negotiated with clients to reach agreements on pricing, delivery schedules and other details of contracts.

• Organized regular customer visits to demonstrate the value of our products and services. Managed accounts by providing ongoing support throughout the sales process from initial contact to contract signing.

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• Generated leads through cold calls or networking events.

• Participated in trade shows to promote company products and services.

• Researched customer requirements and developed solutions to meet their needs.

• Analyzed customer feedback to identify areas of improvement in products or services o fered.

• Set appointments with potential clients to discuss product features and bene ts.

• Developed relationships with key decision makers at prospective organizations to drive sales growth.

• Developed and implemented sales strategies to meet organizational objectives and increase market share.

• Created technical presentations for customers, demonstrating the features and bene ts of products.

• Acted as voice of customer by providing insight to management about current and future needs. Kept informed on industry news and trends, products, emerging technologies, and latest product-line developments.

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• Developed sales plans to introduce products in new markets.

• Attended trade shows and seminars to promote products and to learn about industry developments. PRODUCTION CONTROL MANAGER

Duquesne Mine Supply

Millvale, PA

May 1973 - January 1987

Implemented process improvements that reduced lead times by 20% while increasing customer satisfaction ratings by 10%.

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Prepared comprehensive monthly reports outlining key performance indicators related to production control activities.

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Negotiated contracts with suppliers to secure lower prices on raw materials without sacri cing quality or service levels.

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• Maintained detailed records of all material movements throughout the entire manufacturing process.

• Reviewed customer feedback surveys regularly in order to identify areas where service could be improved.

• Developed and maintained production control systems to ensure e cient work ow. Managed team members responsible for carrying out daily tasks related to receiving, storing, shipping, and distributing products.

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• Assisted other departments in troubleshooting problems that arose during the course of manufacturing operations.

• Monitored plan and incoming work, re-prioritizing to meet changing priorities and deadlines.

• Tracked and enforced quality control standards.

• Scheduled and coordinated the delivery of materials to production lines.

• Maintained production records, coordinating receipt and delivery of goods and materials.

• Supervised subordinate employees.

ASSOCIATE IN ARTS (A.A.) IN BUSINESS

Allegheny Community College, Pittsburgh

CERTIFICATIONS

• ASM Certi cate in Metallurgy

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