FRANCIS M. ALEMAN
************@*****.*** 325-***-**** Winters, United States 79567
Highly-motivated sales professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking growth opportunity. Bilingual. Knowledgeable Insurance Representative promoting more than 20 + years' expertise successfully working for organizations in the Insurance market. Courteous and cordial with a desire to take on challenges at a new company.
Editing and proofreading
Calendar management
Meeting participation
Insurance eligibility verification
New business development
10-key proficiency
Database entry
PC proficient
Multi-line phone systems
Cash deposit preparation
CRM and office management software
Legal documentation and reporting
Advanced MS Office Suite knowledge
AR/AP
Sensitive material handling
Employee training and development
Account balancing reconciliation
File and data retrieval systems
Report generation
Data entry documentation
Bank Clerk Keystone Bank Limited - Ballinger, TX 02/2010 - 10/2013 Maintained confidentiality of bank records and client information. Opened new checking, savings and lines of credit for customer accounts. Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds. Delivered exceptional service to customers in person or over telephone. Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks. Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails. Assisted customers by phone and in person by answering banking questions and recommending solutions. Reconciled cash and checks against computer records at end of shift. Created and maintained reports and journals for loans and transactions. Sales Representative Colonial Life & Accident Insurance Company - Winters, TX 10/2003 - Current Explained coverage options to potential policyholders, answering questions or concerns. Interviewed prospective clients to obtain data about financial resources and needs. Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
Interviewed prospective clients to gather information on financial needs and discuss existing coverage. American Commercial College - Abilene Abilene, TX 09/1992 Computerized Office Specialist: General Office Services Summary
Skills
Experience
Education and Training