Sai kumar

Sr.Salesforce Lightning Developer

Mobile: 904-***-****

Email: ad3f0c@r.postjobfree.com

PROFESSIONAL SUMMARY:

•Around 10+ years of experience as software developer include salesforce.com as Administration/Development including analysis, modeling, design, coding, testing and implementation on various business domains.

•Extensive business knowledge and customization experience on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities

•Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages.

•Proficient in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks. By using Einstein Bots for routine customer interactions, answer questions, and assist users with tasks and Einstein Bots this allows us to design chatbot conversations using a point-and-click

•Expertise in designing Workflow Alerts and Actions, Approval Processes, Custom Report types, Report Extractions to various formats and Dashboards, Snapshots.

•Experience working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex.

•Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP and REST.

•Worked on the designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders and report extractions to various formats.

•Developed Visual force pages and Custom Objects using Apex Programming on Force.com Platform and good knowledge on Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions.

Design and building custom sales flows on salesforce – Vlocity Lightning web component features.

Expertise in writing Apex Triggers using collections. Designed helper classes to avoid code Redundancy by following best practices.

•Worked on Lightning Process builder flows, Connect API, Chatter, and quick Action.

•Proficient in Data Migration tools like Apex Data Loader, Import Wizard, Import and Export the data to the Salesforce.com platform.

•Subject Matter Expert for Salesforce Development.

•Knowledge on Salesforce Lightning Process Builder, Lightning UI and creating Visual Workflows, Salesforce support communities and Chatter groups.

•Created modern Enterprise Lightning Apps combining Lightning Design System (CSS and Design Parameters), Lightning App Builder and Lightning Component features. Enabled Lightning Components for use in Salesforce1 mobile Platform.

•Knowledge of Web-to-lead, Web-to-case, Email-to-case in Lead and case management.

•Competent in analyzing and creating Narrative Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data/Flow/Navigational flow diagram using UML.

•Experience in working with Salesforce.com Sandbox and Production environments.

•Experience with unit testing, deploying change sets from Salesforce sandbox environments, and familiarity with common software development practices and methodologies.

•Experience building reports and dashboards, customizing them as per user requirements.

•Written SOQL and SOSL queries with consideration to Governor Limits for data manipulation in need of the application using platform database objects in Apex.

•Configured price quote according to region and currency with using Apttus CPQ tool.

•Configured the Contract management and revenue management with using of Apttus CPQ.

•Experience in working with Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.

•Extracted the data from Salesforce application into the external databases for generating large data reports using the Informatica on Demand.

•Worked closely with Business Users to enabled business process using SFDC

•Ability to work as a Part of a team, Smart worker, Optimistic in nature, Quick learner and I have great communication skills.

•Highly motivated, good communication skills, quick learner, decision-making capability and consistently demonstrated leadership skills.

TECHNICAL SKILLS:

Salesforce Technologies

Apex Language, Apex Scheduler, Apex Triggers, Apex Classes, SOQL, SOSL, Visual Force Pages, S-Controls, Apex Web Services, Force.com Eclipse IDE Plugin, Workflow & Approvals, Dashboards, Chatter, Salesforce 1, Reports, Analytic Snapshots, Custom Objects

Force.com Tools

Force.com Eclipse IDE, Apex Data Loader, Force.com Excel Connector.

Languages

C, C++, Java, Apex

Web Technologies

HTML, CSS, Java Script, Visual Force

Operating Systems

UNIX/Linux, Windows

Databases

SQL Server, MYSQL, NoSQL

Tools

AWS, Jenkins, Git, Github, svn

Office Tools

MS Office, MS Visual Source Safe, MS Visio

Integration Tools

Replay UI, SOAP UI

•CERTIFICATIONS:

•Salesforce Certified Administrator.

•Salesforce Certified Platform Developer –I

•Salesforce Certified App Builder

•Salesforce Certified Sales Cloud Consultant

EDUCATION:

•Bachelor’s in Computer science

PROFESSIONAL EXEPERIENCE

Client: Sevita, Boston, MA Feb 2018 – Till Date

Role: Sr.Salesforce Developer

Responsibilities:

•In this Health cloud domine I used to provide to manage patient data, streamline workflows, and improve patient care. It's part of Salesforce's broader suite of customer relationship management (CRM) tools but tailored to the unique needs of healthcare organizations.

•Subject Matter Expert for Salesforce Development.

•Design software solutions using industry standard design patterns like MVC.

•Develop customized solutions within the Salesforce platform to support business functions and meet project objectives, Client requirements and company goals.

•Responsible for various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, deployment and maintenance of standalone.

•Provide technical architecture strategy and guidance for Salesforce rollouts, and assist with design for adoption strategy.

•Develop SFDC Integration using Web Service and Apex Programming, App-Exchange & Custom Applications, Salesforce.com Service Cloud expertise

•Design and building custom sales flows on salesforce – Vlocity Lightning web component features.

•Customizing Reports and Dashboards to meet the business needs.

•Support internal applications by addressing defects and coding and test enhancements to existing systems

•Work with Salesforce.com sandbox environments to develop, test and release the changes to production.

•Provide technical architecture strategy and guidance and assist with design for adoption strategy.

•Worked on pub sub modules to communicate between LWC components along with API decorators.

•Worked on to prioritize tasks across all their patients' needs with health cloud.

•Experience on writing jest tests for LWC components for unit testing at client side.

•Worked on LWC lightning data service by using wire service (wire adapter) to fetch data from server side and performed CURD operations.

•Responsible for developing in Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots.

•Responsible for converting Apps from Salesforce Classic to Lightning.

•Develop rich user interface and better interaction of pages. Responsible for enabling Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

•Used Data Loader for insert, update, and bulk import or export of data from Salesforce Objects. Used it to read, extract, and load data from comma separated values (CSV) files.

•Worked in Apex Classes, Apex Triggers and Controller Classes as per the requirements.

•Experienced the Workflow rules, process builder to automate the business process in the environment.

•Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

•Developed Permission Sets, Assignment rules, Escalation rules to enable proper routing of cases to the case team members.

•Create technical specifications and process flows for new or modified systems and processes based on Business needs

•Integrated the external system Called Pentaho using the Canvas App and exposed those details on Visual Force Page.

•Integrated the Sql server with salesforce using OAuth 4.0. Using the External objects performed the CRUD operations.

•Designed various Web Pages using lightning components for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.

•As per the Requirement worked on the Custom settings, Custom Meta Data configure the product IDs which are coming from external systems

Client: Insulet, Acton, MA July 2017 – Jan 2018

Role: Salesforce Administrator/ Developer Responsibilities:

•Worked on various Salesforce.com standard objects like Accounts, Opportunity, Contacts, Content, Reports and Workspaces and custom objects like Sales order c offer content cache.

•Designed Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field Level security and configured their sharing settings.

•Deliver continuing support in the areas of SFDC configuration, administration, reporting, data migration, solution design and project co-ordination.

•Expertise in Data Loader to read, extract, and load data from CSV files

•Integrated the external system like CSP, Workbench and making callout to them using SOAP.

•Managed Auto response rules if customers approached beyond the business hours.

•Set up Workflow and Workflow Approval processing.

•Performed Data Validation and used data utilities including Data Loader and Mass Delete

•Generated sync of contacts, Email alerts, events and tasks amidst Salesforce to Outlook and vice-versa.

•Configured Product and Price Rules In the CPQ for the Business for easy transition to customer and sales team.

•In Health Cloud I worked on patient engagement by providing tools for communication between patients and healthcare providers. This can include appointment reminders, health education materials, and other relevant information.

•Configured the Discounting tools in the salesforce CPQ.

•Packaged and Deployed customizations from Sandbox to other environments using Eclipse IDE and Cloud Set.

•Worked on the Asynchronous apex called Batch apex to insert and update the Offer records in Offer contact cache__c.

•Supported the data migration activities for migrating the data from various business sources with the support of Salesforce CRM.

Client: COMCAST, Philadelphia, PA Aug 2016 – June 2017

Role: Salesforce Administrator/ Developer Responsibilities:

•Worked on Various Modules which involved working with standard as well as custom objects in salesforce.

•Managed configuration, customization, and data migration in various phases of system implementation.

•Developed and refined of proofs-of-concept to confirm requirements.

•Performed tasks like Logging, tracking and managing issues, bugs, and Enhancement requests logged in JIRA.

•Developed various Custom Reports, Dashboards and deployed them for different business users based on security.

•Developed Visualforce pages, Apex classes, Apex controllers and Apex triggers to develop custom business logic.

•Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application.

•Supported the Data migration activities using out of the box Data Loader.

•Responsible for code changes/reference change to capture the data into standard objects (Account and Contact) rather than custom objects (Partner and Partner Contact)

•Worked on creating users, converting Leads, assigning profiles automatically based on the source

•Responsible for creating email templates, field updates, sharing rules, validation rules, permission sets, Field level security

Environment Force.com platform, Apex Language, Triggers, Data loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Email Services, Security Controls, Java Script, Web Services, Replay UI, SOAP UI, WSDL, Eclipse IDE Plug-in.

Client: Techlance solutions Inc, INDIA Jun 2013 –May 2016

Role: Salesforce Administrator/ Developers

Responsibilities:

Analyzed business needs, distinguished between needs and wants, identified gaps between business needs and standard application functionalities.

In Techlance I worked on Marketing Cloud, In which I used to enable businesses to create and send targeted email campaigns. Users can design personalized email content, segment their audience, and automate email delivery based on customer behaviors and preferences.

Experienced working with Standard objects such as Leads, Accounts, Contacts, Opportunities, Products, Chatter, Cases, etc.

Configured opportunities, sales processes and territories for Consumer and Insurance products divisions.

Handled various DevOps activities, release management tasks supporting CI & CD approach using Jenkins.

Experienced in data modelling using Salesforce standard and custom objects.

Created and customized different report types, reports and dashboards for team and organization use.

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in application.

Maintained different Price books.

Used sandbox for testing and migrated code to deployment instance after testing.

Developed different workflows and approval processes.

Maintained Sharing according to territory scale and assigned various sales and marketing team needs.

Collaborated with chatter to make the internal team aware of the ongoing development.

Worked with Data loader for loading the attachments into salesforce.com.

Interacted with various vendors to integrate external website to Salesforce for web to lead process.

Implemented the translation workbench for enabling the multilingual features for the company.

Created mass emails using various Email templates such as text, HTML, custom HTML, Visual Force.

Environment: Salesforce.com Enterprise Edition, Lightning Experience, Pages, Veeva, Marketo, TFS, Release Management, Jenkins, Ant, Data Loader, CI & CD, Reports, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Security Controls, Data Management, Profiles, Page Layout, Validation Rules.

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