Michelle Hensen

*** ****** ****, *******, ****** 89408 775-***-**** ad3f06@r.postjobfree.com

To obtain a position with a company that is for both personal and professional development along with rewards based on performance. Administration/Travel agent/Customer Service/Service Department Administrator/Supervising and Managing Staff/ Community Management of a Large Resort Property HOA/ Management of Artists' Lofts and Tax Credit and PRAC 22 Properties and HUD /HOME Funds/USDA/Voucher programs/ Shelter Manager for Domestic Violence Shelter / Area Manager and Regional Manager /Training and Compliance of Site Managers. Organization and completion Rehab Construction of 316-unit Apartment Complex

01/15/2024- Current-Occupancy Specialist – Golden Apartments- FPI Management- Compliance and Occupancy Specialist for HUD/ Tax Credit. File reviews and submitting of applications files, Annual Certifications, and Interims files to third party Compliance Company.

05/9/2024-01/12/2024 – Community Director – Ridgeview by Vintage-

Tax Credit. Daily operations of several properties. Rent collections., applications, Invoicing, Vendor scheduling, RFP, Evictions processing, Budgeting, Staff meetings, Hiring employees and staff. Move in's and move out dispositions, audits for State and Federal entities

06/27/2022- 05/8/2023-FPI Management -Foothill Garden -Community Director-100 Apartment Community HUD/Tax Credit. Daily operations of several properties. Rent collections., applications, Invoicing, Vendor scheduling, RFP, Evictions processing, Budgeting, Staff meetings, Hiring employees and staff. Move in’s and move out dispositions, audits for State and Federal entities

03/17/2022-06/25/2022- Priderock Capital -Property Manager Conventional C Class Community

147 Apartment community. Daily operations of several properties. Rent collections., applications, Invoicing, Vendor scheduling, RFP, Evictions processing, Budgeting, Staff meetings, Hiring employees and staff. Move in’s and move out dispositions.

06/28/2021 -03/17/22

Blue Bird Property Management-Property Management Support/Area Mgr.

Training and Compliance of 9-14 Communities. Area manager training of 9 + manager’s, Audit preparations for State and federal entities. Filling in for properties that had no managers. Writing SOP’s for HR and staff.

08/22/2018-06/25/2021 Sage Apartment Communities- Community Manager

Daily operations of a 316-unit Tax Credit Affordable Housing Community/ Organization of Rehab Construction project of 316 Apartment units. Daily operations of several properties. Rent collections., applications, Invoicing, Vendor scheduling, RFP, Evictions processing, Budgeting, Staff meetings, Hiring employees and staff. Move in’s and move out dispositions. Rehabilitation of 316 units in 120 days

05/10/2018-08/22/2018 FPI Property Management -Golden Apartments- Property Manager Daily operations of Layered Tax Credit /Project Based Property. Daily operations of several properties. Rent collections., applications, Invoicing, Vendor scheduling, RFP, Evictions processing, Budgeting, Staff meetings, Hiring employees and staff. Move in’s and move out dispositions

05/04/2018-06/17/22016 Christina Court & Sierra Ridge –Community Manager

Daily operations of a Tax Credit Affordable Housing Community for Senior Residents. Daily operations of several properties. Rent collections., applications, Invoicing, Vendor scheduling, RFP, Evictions processing, Budgeting, Staff meetings, Hiring employees and staff. Move in’s and move out dispositions

11/2015-05/31/2016 Advocated to End Domestic Violence –Shelter Manager

Daily Operations of domestic Violence Women’s shelter

11/2014-11/2015 Stay at home Mom

08/2012-11/2014 Service Department Coordinator –Harry's Business Machines

03/2011-02/2011 Redkin IAS – Fulltime Cosmetology Student

12/2009-12/2011 Property Manager – Private Owner

10/2008-12/2009-The Resort at Tanamera- HOA site Manager

12/2007 -10/2008- Nevada Projects Manager- RCHDC

2/2007-6/2007- Section 8 Housing Specialist – Reno Housing Authority

08/2005-1/2007-Diamond Creek Apartments – Property Manager /Asst.Manager /Leasing Agent

EDUCATION

08/1982-06/1985 Edward C Reed High School

TMCC Travel & Tourism

Wedding & Party Planning

Fair Housing Training

Nevada Housing Division LITCH Training

Northern Nevada Real Estate School

Crime Free Prevention Training Program

Legislative updates for the CIC

Community Management Education Tract

60 Hours Law/ Property Management and Community Association Management

ABC’s basics in an HOA

Federal & State Fair Housing Laws for Community Managers

RFP Request for Prospal Real Estate Class

Organization and completion of rehabilitation of 316 unit Apartment Complex

Current Certification from Nevada Housing Division on LITHC