Mary Hunter

856-***-**** ad3f00@r.postjobfree.com

SUMMARY

Dedicated and results-driven professional with over a decade of experience in the staffing and recruitment industry, seeking to leverage my expertise in team management, process optimization, and strategic planning to contribute to a dynamic organization's success.

SKILLS

●Team Management

●Process Optimization

●Strategic Planning

●Full-Cycle Recruitment

●Program Development

●Database Management

●Client Relations

●Reporting and Analysis

●Training and Development

●Negotiation and Billing

●Policy Development

●Team Building and Motivation

●Key Performance Indicators

●Policy Implementation

●Reporting Expertise

●Stakeholder Relations

●Data Analytics

●P&L responsibility

EXPERIENCE

Senior Director, US Medical Staffing, October 2017-Current

●Manage a team of 20, consisting of 10 Recruiters and 10 Account Managers

●Create measurable KPIs consisting of Interview goals and starts of care

●Responsible for $75m in revenue annually

●Maintain a legacy client, of $100,000 weekly revenue

●Developed an innovative recruiting model for enhanced efficiency and scalability

●Created grassroots-based recruiting programs to establish multiple candidate entry points

●Executed a sales plan, resulting in a 40% revenue growth for the region

●Established a mentorship program to foster the development of team members

●Identified and resolved issues within the CRM, scheduling, and database

●Vetted multiple companies to identify the one meeting our specific needs

●Acted as a Subject Matter Expert in database technology and scheduling

●Implemented a training team to streamline the onboarding process for new and existing employees.

Talent Acquisition Specialist, Epic Health Services, January 2017-October 2017

●Successfully managed full-cycle recruitment for a wide range of healthcare professionals, including Behavior Analysts, Psychologists, ABA Therapists, and more

●Maintained an average requisition volume of 100-120 positions across five states

●Improved the recruitment process through streamlined communication with senior management and weekly recruitment updates

●Collaborated with Regional Vice Presidents to develop recruitment plans

●Achieved a 60% increase in interview-to-hire conversion rates

●Responsible for tracking and approving all open requisitions division-wide

●Developed and implemented a structure for recruitment metrics reports and identified staffing trends

●Created a reporting network through Taleo.

Senior Account Manager, Staff Management SMX, November 2015-December 2016

●Managed day-to-day interactions with clients, focusing on information flow, problem-solving, and process improvements

●Implemented detailed reporting on termination dates, reasons, and tenure

●Introduced a request-off process

●Provided frontline customer service to management, associates, and clients

●Advised clients on hiring and firing decisions

●Managed a recruiting team and worked on special projects and incentive programs

●Delivered site reports to Director-level personnel, covering forecasting, financial and trend analysis, recruiting, and strategic planning

●Assisted in P&L projections and ensured compliance with contract-related services

●Responsible for New Hire Orientation and maintaining a candidate pool for future openings.

Program/Operations Manager, Pinnacle Technical Resources, September 2014-November 2015

●Oversaw a team of Program Specialists and Coordinators

●Contributed to the growth of a $700M client through the development of a program adoption plan

●Managed 125+ weekly supplier requisitions and statement of work requests

●Initiated monthly supplier spotlight calls and hosted a Supplier forum

●Managed ad hoc reports and requests within Beeline

●Wrote and developed a Standard Operating Procedure manual

●Streamlined the timekeeping process for thousands of contract workers and suppliers

●Enhanced the milestone payment process and created a new Hotline queue

●Developed strategic relationships with client sponsors, including Procurement and Finance VPs.

Operations Manager, Agile 1, LLC, February 2013-August 2014

●Led a team of 12 overseeing both day labor and professional staffing

●Managed 125+ daily requisitions

●Utilized IQ Navigator to run and manage reports

●Facilitated quarterly Supplier scorecard reviews, leading to the elimination of underperforming suppliers

●Sourced, vetted, and onboarded 20 new suppliers

●Streamlined Help Desk requests through SLA initiation

●Contributed to the creation of a national rate card, resulting in substantial annual savings.

Program Manager, ZeroChaos, LLC, April 2010-October 2012

●Promoted to Program Manager within one year

●Managed a total of 350 resources across five companies

●Expanded program scope to four additional wholly-owned subsidiaries with over $35 million in spend

●Worked directly with client managers and program sponsors

●Ensured program adherence to SLA commitments

●Supervised a team of Resource Managers and Onboarding Specialists

●Prepared and presented monthly/quarterly program reports to client and corporate management.

Director of Recruiting, JTS Staffing Consultants, LLC, December 2008-April 2010

●Partnered with a Sales Manager to build a business

●Managed a team of recruiters and secured key accounts for ongoing staffing

●Responsible for billing $58,000 in permanent placements

●Recruited a wide range of clinical and non-clinical professionals

●Wrote press releases and worked closely with advertising agencies.

Multi-Unit Operations Manager, Snelling Staffing, LLC, October 2006-October 2008

●Transformed the Light Industrial model to professional-level staffing

●Promoted to Multi-Unit Operations Manager after 18 months

●Built and managed a diverse recruiting team

●Maintained responsibility for Direct Placement billing

●Increased professional staffing hours and gross margin

●Managed an EmpACT database for operational efficiency.

EDUCATION AND TRAINING

High School Diploma

Penn Foster High School

REFERENCES

References available upon request.

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