Collins Obi, CSPO, SSMC

Columbus, OH ***** 313-***-**** ad3ez1@r.postjobfree.com www.linkedin.com/in/collinsobi PROFESSIONAL SUMMARY

A resourceful Business Analyst/Product Owner with 5 years of experience in all phases of the Software Development Life Cycle (SDLC), Highly skilled in eliciting requirements, documenting high-level functional and non-functional requirements, analyzing data to improve KPIs, writing user stories as well as detailed acceptance criteria, and creating other artifacts.

I am also a Product Owner with a good track record of collaborating with cross-functional teams to ship technical products in different domains such as Education, E-commerce, Retail, IT, Media, Hospitality, and Finance. SKILLS TOOLS

• Agile/Waterfall Methodologies

• Scrum Ceremonies

• Agile Project Management

• Software Development Life Cycle (SDLC)

• Requirements Documentation

• Requirements Analysis

• Business Process Improvement

• Product Roadmap

• Features Prioritization

• Technical Writing

• Testing (QA, Regression, UAT)

• Mockups

• Process Flow Diagrams

• Use-case diagram

• Communication

• Conflict Management

• Team Leadership

• Problem-solving

• Critical Thinking

• Data Mapping

• Jira/Confluence

• MS Office Suite

• Miro

• Visio

• Figma

• Share-point

• Mural Board

• Lucid chart

• Draw.io

• Slack

• Balsamiq

• Trello

• Zoom

• Teams

• SnagIt

• Google Meet

• Wrike

• MYSQL WorkBench

• SQL

PROFESSIONAL EXPERIENCE

BUSINESS ANALYST/PRODUCT OWNER MAY 2019 – Till Present Urban Media Soft Columbus, Ohio.

• Responsible for eliciting and documenting requirements using interviews, documents analysis, requirements workshops and Joint Application Development (JAD) sessions, business process descriptions and workflow analysis.

• Participates in Sprint Planning, Daily Scrum Meetings, Sprint Review, and Sprint Retrospective.

• Serves as the Product Owner in an Agile development environment, collaborating with cross-functional teams including designers, developers, and QA engineers.

• Works closely with the product team to prioritize features, enhancements, and bug fixes based on business value, customer needs, and technical feasibility.

• Utilizes data analysis tools and techniques to monitor key product metrics, gather user insights, and identify opportunities for improvement.

• Advocates for user-centric design principles and collaborate with UX designers to create intuitive and engaging user experiences.

• Manages expectations, gather feedback, and provide regular updates on the product's progress, milestones, and key performance indicators (KPIs).

• Participates in user acceptance testing (UAT) to ensure the delivered product meets the specified requirements and quality standards.

• Facilitates requirement clarification and Joint Application Development (JAD) sessions.

• Creates user stories using JIRA for ongoing projects.

• Identifies ways to enhance performance management and operational reports related to new business implementation processes.

• Develops, shares, and incorporates organizational best practices into business applications.

• Serves as the Subject Matter Expert (SME) on an assigned function product to ensure operational performance.

BUSINESS ANALYST March 2018 – APRIL 2019

Urban Media Soft Columbus, Ohio.

• Collaborated with stakeholders, including clients, operations teams, and IT departments, to elicit and document business requirements related to business processes, systems, and technologies.

• Effectively liaised between the Business and Technical Teams.

• Populated the product backlog with user stories and acceptance criteria.

• Worked with the Product Owner to groom and prioritize the product backlog.

• Worked with end-users to interpret business needs and translate them into non-functional requirements.

• Served as the Subject Matter Expert (SME) for Software Change Request Process (SCR) to effectively manage change requests for various applications.

• Developed test plans, test cases, and performed testing (QA, Regression, UAT).

• Facilitated meetings with business partners to understand business goals and the intended client journey.

• Performed detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations.

• Diagnosed problems and identified opportunities for process redesign and improvement.

• Evaluated risks and concerns and communicated them to the management. EDUCATION CERTIFICATIONS

• University of Benin

Degree: Bachelor of Science

• SAFe® 6 Scrum Master Certified (SSMC)

Scaled Agile

• Certified Scrum Product Owner (CSPO)

International Scrum Institute

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