PAULA GRANT

**** ******* ** ******** ** ***** 614-***-**** ad3eyo@r.postjobfree.com

Strong decision-maker who appreciates the value of compassion and patience. Time manager, communicator, and problem solver extraordinaire. Phlebotomist with extensive experience in the collection of blood and plasma from healthy adult donors. Expert in all aspects of patient care, both direct and indirect. five years of experience in general office procedures. Meet and exceed business objectives while catering to a wide range of customer needs. Office Administrator

02/2011 to 03/2016

Diesel Experts Truck Repair

columbus oh

Kept track of office supplies and restocked low items to keep team members on task and productive Aided office productivity by coordinating personnel schedules, ensuring quality, and improving procedures Was instrumental in achieving and maintaining high levels of client satisfaction and retention by ensuring that ads and listings were accurate and conformed to specifications Played a key role in achieving and maintaining top client satisfaction and retention by maintaining project deliverable accuracy and alignment with specifications Managed budgets, appointment scheduling, employee and event itineraries, and accounts to improve productivity. Home Health Aide

04/2016 to 03/2019

Vision Home Health

columbus oh

Documented patient status and reported changes in care needs. Maintained updated records and safeguarded patient privacy in accordance with HIPAA. Maintained records of patient care, progress or problems to report and discuss observations. Completed required medical and program reports and maintained the medical records system, program filing system, and EHR following clinic standard operating procedures. Communicated with patients to determine feelings, need for assistance or social and emotional support. Administration Assistant Remote

05/2019 to 05/2022

Perfect Fit Jobs

Raleigh Nc

Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.

Tracked and submitted employee timesheets to prepare for payroll processing. Answered phone calls and emails to provide information, resulting in effective business correspondence. CRM Systems

Screen & Prioritize calls

Scheduled appointments, meetings and events for management staff. Maintained accurate department and customer records. Phlebotomy Tech / Registration

02/2023 to 06/2023

American Red Cross

Columbus oh

Prepared blood-collecting equipment to draw blood and safely store and transport samples. Interacted with patients to gather and record data prior to blood draws. Used multiple electronic medical software to conduct patient intakes and send correspondence. Interviewed patients and documented details to update and file paperwork. Verified quality of specimens by centrifuging specimens for logistics courier to pickup. Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.

Scheduling and Coordinating - 10+ years

Customer Service - 10+ years

Microsoft Office - 7 years

Team Building - 10+ years

Medical Records Maintenance - 5 years

Knockalva Technical High School

High school or equivalent

JA Ramble, Hanover Parish

01/2006 to 06/2010

Larock Healthcare Academy

Other

Phlebotomy Tech

Columbus Oh

01/2022 to 04/2022