Human Resources Employee Relations

ZEEL PATEL

256-***-**** **********@*****.***

SUMMARY

PROFESSIONAL IN HUMAN RESOURCES WITH STRONG EDUCATIONAL QUALIFICATIONS AND PROFESSIONAL EXPERIENCE. DEMONSTRATED ABILITY TO PRIORITIZE AND BALANCE DUTIES IN A BUSY, SERVICE-FOCUSED WORK ENVIRONMENT. MY GOAL IS TO USE MY OUTSTANDING ORGANIZATIONAL AND COMMUNICATION ABILITIES TO FURTHER THE COMPANY'S HUMAN RESOURCES GOALS.S SKILLS

• Interpersonal Communication

• MS office

• Employee Relations

• Team Management

• Training & Development

• Time Management

• Quick learner

• Problem solving

• Decision making

• Diligent

EDUCATION

THE UNIVERSITY OF ALABAMA IN HUNTSVILLE - HUNTSVILLE, AL Bachelor of Science in Business Administration, Management Expected Graduation date: May 2024

• Major GPA: 3.6

• Relevant Coursework: Employment law of managers,Human Resources management, Human Resources & labor rep management, Organizational behavior, principles of marketing,Strategic Compensation Management,

WORK EXPERIENCE

Medical Assistance, October 2022 - Present

American Family Care– Madison AL

• Communicated with all patients, while maintaining a professional, calming demeanor

• Ensuring patient flow is speedy and organized

• Maintaining relationships with corporate accounts and ensuring paperwork flow is timely

• Answering incoming calls in a professional manner

• Identifies any communication issues and helped patients get required Services

• Maintained HIPPA at all times. Assisted with creation of Risk Management plan/Assessment

• Train and Orient new employees and save as a resources to all Medical Assistants AssistantManager, March 2019 - Present

Marathon Gas Station - Athens, AL

• Served as a successful leader, promoting and achieving store success.

• Maintained positive consumer relationships.

• Provided excellent customer assistance at all times.

• Use superior information technology skills on a daily basis

• Assisted in training and making new team member feel welcomes to the team, while also monitoring the productivity of current employees.

• Provided my feedback to help improve procedures at the operations

• Interact with guests and make them feel valued to improve customer relations. HR Intern, Summer 2022

OmNamh4U - Joppa, AL

• Assisted in employee relation issues such as disciplinary action

• Experience woking with payroll system

• Organizing interviews with shortlisted candidates

• Create new hire packets and maintain employee and intern files

• Worked with human resources manager to create documentation and training materials for staff onboarding

Cashier, January 2022 - October 2022

Kroger - Huntsville, AL

• Greeted customers to the store, following through on requests and orders

• Handled all customer relations issues in a gracious manner and in accordance with company policies.

• Provided an excellent customer services atmosphere for all guests and greeted all customers entering the store.

• Communicated customer concerns and request to management

• Operated a cash register for cash, check and credit card transactions with accuracy. ADDITIONAL INFORMATION

• Knowledge of Microsoft office software

• Took part in social voluntary at Salvation Army and Baps Walkathon

• Able to make conversation politely.

• Willingness to learn different work.

• Good at managing time and ability to work flexible time. LANGUAGES

English, Hindi, Gujarati- fluent written and spoken

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