Richard D. Nutile Jr.
*** ******** ****** **********, ** 03103 603-***-**** onbelay1963hotmail.com
Experienced professional with a strong background in the firearms industry, with expertise in sales, management, and team leading. Holding various roles over the last 2 decades such as Law Enforcement Sales Manager, Special Weapons Coordinator, Director of Media Relations, and currently the Owner/CEO of a consulting and training company. With a strong history focused on Law Enforcement, I'm currently seeking my next adventure in the business world. I have a very strong and established skill set in product sales that focuses on Military and Law Enforcement personnel, team leadership and very much enjoy the day-to-day interaction with my team and my clients.
AREAS OF EXPERTISE
Client Relations
Operations/Maintenance
Project Management
ACCOMPLISHMENTS
Over 2 decades managing teams of up to 60 personnel consistently improving overall performance and profitability.
Develop and maintain a strong working knowledge of respective products/services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies and industry developments.
Oversaw a $2.5-Million-dollar start-up from construction to grand opening.
Drove sales numbers to a decade high showing consistent year to year growth from 2015 to 2019.
Increase commercial sales by 188% in 3 years from 2019 to 2021.
PROFESSIONAL EXPERIENCE
Witmer Public Safety Group / Interstate Arms 6 Dunham RD Unit G Billerica, MA 01821 1/2019 – 11-2023
Law Enforcement Sales / Branch Manager – Commercial Sales Manager
Implemented a new Commercial Sales and Law Enforcement Sales Program
Oversaw merger and helped integrate new policies and procedures.
Developed and implemented First Responder and Individual Officer Program
Worked with both state and local Law Enforcement Agencies on new product purchases.
Supported the LE OSA (Outside Sales Associate) team with local and state contracts bids.
Interstate Arms Corporation 6 Dunham RD Unit G Billerica, MA 01821 5/2015 – 1/2019
Law Enforcement Sales Manager
Implemented aggressive Individual Officer Sales Program, which led to a 168% increase in 2015.
Restructured division process, resulting in a 72% increase in agency sales in 2015.
Ended 2019 with the highest combined (3 separate categories) sales ever recorded by the company.
Ended 2018 with highest GLOCK agency sales ever recorded by the company.
Implemented aggressive Individual Officer Sales Program, which led to a 168% increase in first year’s sales.
Arranged on-site training sessions with various firearms representatives to increase sales staff product knowledge.
Promoted the company at Law Enforcement trade shows up to 5 times annually throughout New England.
Worked closely with Law Enforcement department to ensure 100% customer satisfaction.
Granite State Indoor Range and Gun Shop 2 Hampshire Drive, Hudson, NH 03051 7/2014 – 4/2015
General Manager
Responsible for the overall implementation of a $2.5-Million-dollar company including hiring and training; purchasing and maintaining retail inventory.
Act as a liaison between vendors, sales and support staff, and executive management.
Identified training and coaching needs.
Trained all inside sales representatives to ensure high level of product knowledge and selling capabilities.
Positively and quickly resolved customer issues in an expedited manner.
Sustained revenue growth through client retention, impeccable service reputation, and the leveraging of cross-sales opportunities through distributors and manufactures.
Richard D. Nutile Jr.
310 Knowlton Street Manchester, NH 03103 603-***-**** ***********@*******.***
PROFESSIONAL EXPERIENCE CONTINUED
RDN Consulting & Training 310 Knowlton Street Manchester, NH 03103 12/2011 - Current
Independent Consultant
Product training and new product evaluations.
Provide one-on-one retail training to in-house staff.
Identify training and/or coaching needs.
Train all Inside Sales Representatives to ensure required level of product knowledge.
Trade Shows Representative.
Armed Citizens Legal Defense Network Instructor.
Theatrical Firearms Safety Instructor
Director of Media Relations for “On Target Radio” broadcast from L.E.P.D. Firearms & Range in Columbus, Ohio (Current)
Former Regional Sales Manager for RAND Brand CLP.
Interstate Arms Corporation 6 Dunham RD Unit G Billerica, MA 01821 1/2009 – 7/2014
Assistant Sales Manager
Monitored, tracked, and evaluated sales data to meet sales objectives.
Prepared business performance reports for senior management review.
Trained and supported sales and operations personnel.
Identify training and/or coaching needs and implement action plans accordingly.
Trained and supervised interns and temporary staff as applicable.
SEGWAY 14 Technology Drive Bedford, NH 03110 2/2008 - 10/2008
Technical Support (Contract placement through the Davis Company)
Responsible for developing Oracle training manual for technical support group.
Supported 25 channel dealers responding to technical questions and repairs on Segway products.
Monitored and supported Technical Support 800 help line and incoming email addressing consumer questions.
Technical Support liaison for visitors both Dealers and Consumers.
Created Service Request and Return Merchandise Authorization tickets on defective or damaged products.
SIG SAUER 18 Industrial Drive, Exeter, NH 03833 9/2005 - 12/2007
Special Weapons Coordinator /Law Enforcement Sales Representative
Imported and processed all Class 3 weapons with the customs branch of the ATF; recorded necessary NFA documents to meet registration guidelines.
Developed and maintained a strong customer base, resolving all customer issues.
Provided Customer Service Support to Law Enforcement Agencies and Individual Officer sales.
Strong working knowledge of all Sig Sauer products and internal operations.
Process orders for all Local and State Law Enforcement Departments East of the Mississippi.
Supported 5 Regional Sales Managers.
Supported the FBINAA Program (FBI National Academy Associates) processing custom orders.
Active Member of the Activities Board responsible for local representation at statewide shooting events.
Member of the Sig Sauer Shooting Team.
The Wackenhut Corporation 4200 Wackenhut Drive, Palm Beach Gardens, FL 12/2003 - 8/2005
Nuclear Security Officer at Seabrook Power Station Seabrook, NH
Provided physical protection against intrusion and acts of sabotage at nuclear power generating facilities.
Deterred criminal activity, misconduct, and safety violations.
Member of the Special Response Team.
Ensured the protection of all FPL (Florida Power and Light) employees and plant equipment.
Conducted armed stationary, foot and/or vehicle patrol (interior and/or exterior).
Patrolled assigned stations and areas for potential fire hazards or sabotage.
Controlled the access and/or egress of personnel, materials, and vehicles.
TECHNICAL, COMPUTER SKILLS AND SPECIAL TRAINING
Certified GLOCK Armorer, Certified Sig Sauer Armorer, NRA Certified RSO and Trainer for the Armed Citizens Legal Defense Network. Microsoft Office, Word, Excel, Outlook, Adobe and Oracle.
Team Leadership
State and Federal Firearm Laws
Product Demonstration and Training
Public Speaking / Trade Shows
ATF & NFA Regulations
Class 3 Firearms Operations