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Skin Care Customer Service

Location:
Cambridge, ON, Canada
Salary:
50,000
Posted:
February 06, 2024

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Resume:

Krista Anne Aguiar

*** ****** *****

Cambridge Ontario

N1S 4B8

(C)226-***-****

ad3eul@r.postjobfree.com

I Graduated with honors in 2001 from The Academy of Aesthetics in Sudbury, Ontario. I have been a clinical/medical Aesthetician for over 20 years. I have been certified in a wide array of medical platforms including IPL, BBL, Ndyag, Fraxel, light sheer diode, palomar, soprano XL, Microneedling RF and microdermabrasion.

As well as certified on many professional lines.

I've worked in five-star resorts and have worked in medical aesthetic setting as well. I am a detail- orientated with multi-tasking experience in different environments. WORK EXPERIENCE

Adamson Spa & Salon 2001-2003

Preformed daily spa treatments and hospitality services. Maintained spa facility and guest area to promote a relaxing beautiful experience. Communicated with vendors regarding products to use in the spa. Also provided the highest level of customer service to clients seeking skin care treatments and remedies.

Reprechage Brand Manager

Canadian Brand manager for cosmetic line, provided high level support for partners carrying skin care line, developing, and maintaining relationships and provided both clinical and administrative support. Demonstrating product line through hands on training. Cold calling and prospecting new clients through innovative ideas, and always able to work under fast- paced industry.

Pure Laser 2004 – 2006

Performed laser skin treatments on clients, such as IPL, laser hair removal & skin care analysis on clients and treatment recommendations. I was responsible for selling skin care products and treatments, keeping track of inventory. Maintained the standards of sterilization and sanitation of the clinic. Worked alongside providing support and assisting Doctors / Dermatologists /Cosmetic nurses, with medical procedures.

Skin Vitality 2006 – 2009

Performed laser skin treatments on clients, I was responsible for selling skin care products, and treatments, inventory & customer consultations, closing sales. Providing education and knowledge to clients purchasing treatments, and products. Worked alongside Dermatologists and Nurses assisting with injectables & medical procedures. Rejuvenate Medical Spa 2014-2016

Medical Aesthetics spa team leader/ manager, Provided training to staff on technology and skin care protocols. Managed inventory communicated and formed relationships with suppliers, product lines and medical platforms. Managed scheduling and appointments in a regimented fashion. Provided the highest level of customer service and knowledge.

Preformed all medial aesthetics services, medical grade peels, IPL facials, laser hair removal, Pixel, micro needling, worked alongside with Doctors and Nurses, assisting with all medical injectables and or procedures, post and pre.

Stogryn- Skin Care Makeup 2017-2018

Responsible for training staff on complete line, Power point presentations, trainings at Aesthetic collages ordering and training material. Doing Makeup Demonstrations and Public sparking at Events, prospecting clients. Handling guests questions and concerns professionally and courteously, also educating and instructing patients on skin care and cosmetic treatments. Speaking and training Doctors, Nurses and Medical Aestheticians large and small groups, attending group workshops with professional skin care educators internationally. International Beauty Institution

Conducted training / education for the medical aesthetics program. Managed a class size of 25-30. Instructed theory and practical skin care knowledge, with demonstrations and PowerPoint presentations and other creative methods. Provided deep theory on the skin functions and diseases and disorders. This position was brief as per covid restrictions and closures. Nubody, Dermalase/ Canadian Regional Educator

November 2019 – July 2021

Educator/ sales Rep.

Administration /customer service, scheduling and providing on call support, organization skills, Communication. Provided education and training for full staff at spa and or med spa locations. Theory and well as practical exams and lessons. Performed a high level of customer service, while upholding the sterilization and sanitation standards. Provided hands on 2 days training for IPL platform.



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