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Customer Service Food Safety

Location:
Grand Rapids, MI
Posted:
February 06, 2024

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Resume:

LG

LILA GUILLOT

ad3etz@r.postjobfree.com 616-***-**** Grand Rapids, MI 43522

Versatile Chef with vast experience preparing dishes to impress diners. Trains and develops chefs to company standards. Anticipates ingredient needs and arranges re-stock to facilitate productive kitchen flow and uphold business standards. Inventory Management

Workflow Optimization

Food Preparation

Customer Service

Food Safety

Porter Hills Grand Rapids, MI

Sous Chef

08/2022 - Current

Analyzed recipes to determine menu prices based on cost of food, labor and overhead.

Assisted with interviewing, hiring and training kitchen personnel. Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in operable condition. Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.

Ensured food preparation and presentation met high standards of quality and sanitation.

Performed as head chef to maintain team productivity and restaurant quality.

Monitored food products, driving quality, freshness and integrity. Prepared workstations with ingredients and tools to increase efficiency. Plated food according to restaurant artistic guidelines to promote attractive presentation.

Coordinated ordering, receiving, storage, and distribution of food items. Cleaned and sanitized kitchen equipment, utensils and work stations. Adjusted recipes as needed to accommodate dietary restrictions or allergies.

Conducted frequent line checks to keep food at proper temperatures in holding zones.

Prepared variety of foods according to exact instructions and recipe specifications.

Implemented strategies to reduce waste and increase efficiency throughout the kitchen.

Developed daily specials utilizing seasonal ingredients. Established standard procedures for plating presentations. Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.

Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management. Summary

Skills

Experience

Maru Sushi And Korean Grill Grand

Rapids, MI

Sushi Maker

06/2016 - 12/2016

Ensured proper storage procedures were followed for all prepared ingredients.

Safely utilized knives and other sharp instruments to prepare fish for sushi-making.

Assembled custom sushi rolls at request of customer. Observed food safety and sanitation protocols to reduce germ spread. Prepared and cooked various types of sushi dishes, including maki, nigiri and sashimi.

Adhered to strict hygiene protocols while preparing sushi dishes. Checked quality of food products to meet high standards. Prepared finfish, shellfish and fresh produce items to use in sushi. Measured and assembled ingredients required for preparing standard recipes.

Rolled nori sheets around fillings to make traditional maki sushi rolls. ARAMARK, Contract Services Grand

Rapids, MI

Line Cook Supervisor

06/2015 - 06/2016

Managed inventory levels for perishable goods such as vegetables, fruits, dairy products, meats, and seafood.

Observed food safety and sanitation protocols to reduce germ spread. Ensured food items were prepared in a timely manner while adhering to quality control standards.

Prepared workstations with ingredients and tools to increase efficiency. Cleaned and sanitized kitchen equipment, utensils and work stations. Le Chocoletier Miami, FL

Chocolatier

05/2013 - 02/2014

Observed strict food safety and sanitation rules and practices to avoid illnesses like E.coli and salmonella.

Recorded production data for each product batch, including ingredients used, time cycles and temperatures.

Managed customer orders efficiently to meet deadlines and maintain customer satisfaction.

Conducted tests to ascertain moisture content, acidity level or other important facets of materials undergoing processing changes. Utilized various tools and equipment including molds, dipping forks, scales.

Created innovative flavors using fresh ingredients such as nuts, fruits, spices, and herbs.

Maintained a clean and organized work area to ensure food safety standards were met.

Followed all health codes and regulations while producing chocolates. Produced food products of desired flavors, textures, colors and bouquets by properly interpreting and following established recipes and procedures. Miss Lillie Of Dade Miami, FL

Food Truck Operator

06/2004 - 11/2007

Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Performed maintenance checks on the food truck regularly. Researched potential locations for setting up the food truck business. Organized and maintained food truck inventory.

Prepared meals according to customer orders using fresh ingredients. Optimized small workspace to maximize utility of sometimes cramped food truck working area.

Maintained a clean and sanitary work environment in accordance with health regulations.

Kept accurate records of sales data, expenses, profits. Oversaw food preparation, production and presentation according to quality standards.

Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality. Created innovative dishes to attract more customers. Worked well within budget while incorporating high-quality ingredients to improve food quality.

Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

Utilized expert-level culinary experience to create creative, delicious dishes and meals.

Assisted in loading and unloading equipment into the food truck when necessary.

Prioritized service to develop relationships and improve customer regularity.

Assisted staff by serving food and beverages or bussing tables. Developed menus for customers to choose from.

Advertised the food truck business through various channels such as social media, flyers.

Worked in close collaboration with team members to ensure customers received high-quality service.

Le Cordon Bleu College of Culinary Arts - Hollywood Los Angeles, CA Some College (No Degree) in Baking And Pastry Arts Escoffier Scottsdale, AZ

Associate of Arts in Culinary Arts

ServeSafe Manager Certified

ServSafe Allergen Certified

Education and Training

Certifications



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