919-***-****

ad3etv@r.postjobfree.com

www.linkedin.com/in/denise-

wharton-84a8a62b

C O N T A C T P R O F I L E

S K I L L S

E D U C A T I O N

W O R K E X P E R I E N C E

Proficient in Microsoft Office Suite

Assessment and Progress Monitoring

Technology Integration

Cross-Functional Collaboration

M.S. Education Birth to

Kindergarten

Shaw University

2022-Present

Bachelor of Science Biology

Shaw University

2010

NC Pre-K Lead Teacher

Childcare Network

Develops individualized and group lesson plans using the approved curriculum and educational activities that promote all developmental areas to improve kindergarten readiness.

Maintains a comprehensive and ongoing portfolio assessment for each child including weekly observations, examples of the child's work, and developmental assessments.

Creates ways to engage parents in the education of their children including encouraging classroom involvement and home activities. Works in cooperation with supervisor to develop and document progress on professional development plan for self and assigned staff.

Supports in the achievement of company goals by adhering to quality control metrics and requirements.

Understands and implements the principles of child development and preschool educational methods.

2022-Present

Well- organized, flexible, quick learner who is able to organize, prioritize, and complete multiple workloads and excels in a fast-paced environment with a proven ability to work alone or collaboratively and displays ingenuity in anticipating and handling situations.

·

C E R T I F I C A T I O N S

CPR and First Aid Infant and Adult

Certified

NAYEC accreditation, NC state

accreditation

North Carolina Residency Teaching

License

D E N I S E W H A R T O N

Lead Teacher/Curriculum Specialist/Family Services Coordinator Raleigh Nursery School

·Conducted professional development sessions for lead teacher and teacher assistants on the proper application of the approved preschool curriculum for the infant and toddler’s classroom.

·Designed and conducted workshops and training on differentiated instruction, classroom management, and inclusive teaching.

·Attended various professional development seminars and training to stay current on best practices and policies in early childcare education.

·Conducted classroom observations and provided constructive feedback to teachers to enhance instructional techniques and classroom management suggestions.

Participate in professional development consistent with the NC State Board of Education policy

2016-2020

Effective Written and Verbal

Communication

Mutiple Workloads

Reputable interpersonal skills

N C P R E - K L E A D / C U R R I C U L U M

S P E C I A L I S T

919-***-****

ad3etv@r.postjobfree.com

www.linkedin.com/in/denise-

wharton-84a8a62b

C O N T A C T P R O F I L E

W O R K E X P E R I E N C E

Customer Service Representative

Conduent- Humana

Collaborated with cross-functional teams to address complex customer concerns and escalations. for a high-volume call center.

Demonstrating strengths to manage multiple projects and tasks with solid analytical skills; effectively managing the details of highly confidential and critical company and client projects.

·Demonstrated excellent product knowledge, effectively communicating benefits and claims information to Medicare clients.

·Supported the company in achieving its goals by adhering to quality control metrics and requirements quickly rising to level Tier 4 repsresentative.

·Assisted client services by reviewing emails, placing outbound calls, receiving inbound calls, while maintaining accurate usage and documentation of CRM systems.

2020-2022

Well- organized, flexible, quick learner who is able to organize, prioritize, and complete multiple workloads,, excels in a fast-paced environment with a proven ability to be effective alone and collaboratively; displaying ingenuity in anticipating and handling a diverse range of matters. D E N I S E W H A R T O N

Executive Administrative Assistant

Access Bail bonding, Private Investigations, Notary Public

·Provides effective communication and administrative support to office leaders. Created proven filing system and professional organization that transformed business productivity.

·Manages office supplies, vendor, and equipment accounts. and licensing renewal requirements and training courses.

·Drafts and edits documents, correspondence, and presentations with a high level of accuracy and attention to detail.

·Coordinates meetings, conferences, and events ensuring timely communication. Arranges travel and lodging accommodations for multiple entities while maintaining up to date knowledge of state extradition and fugitive recovery laws.

Completes and files legal documents for multiple counties in criminal and civil matters. Completes reporting requirements using multiple Microsoft programs.

·Produce spreadsheets for personal and business interests and accounts. Send out weekly and monthly finance reports for multiple business entities. Prepare all monthly payments on business and personal accounts. 2010- Present

N C P R E - K L E A D / C U R R I C U L U M

S P E C I A L I S T

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