NJ

NATASHA JONES

ad3ett@r.postjobfree.com 954-***-**** Fort Lauderdale, FL 33301

Detail-oriented Postal professional skilled in completing accurate and timely delivery of mail pieces and parcels. Proficient in electronic scanner operation to monitor and track letter and package progress. Offering two years of industry experience, including expertise in local routes and postal regulations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Vehicle Inspections

GPS Use

Mileage Documentation

Mail Sorting

Flexible Schedule

Friendly, Positive Attitude

Reliable & Trustworthy

Good Work Ethic

United States Post Office Hollywood, FL

City Letter Carrier

01/2021 - Current

Maintained professional and effective public relations with customers and community members.

Delivered and collects mail on foot or by vehicle under varying road and weather conditions.

Adhered to postal regulations and maintained knowledge of commonly used products and procedures.

Used portable electronic scanner to track parcels and record tracking progress.

Acquired customer signature for registered and insured mail. Furnished customers with postal information, change-of-address cards and other postal forms.

Handled undeliverable mail in accordance with established procedures. Collected customs charges, postage due and C.O.D. payments. Delivered mail along prescribed route and retrieved additional mail from relay boxes.

Observed road rules, weather and road conditions and other factors to maintain safe driving record.

Amazon Opa-locka, FL

Picker & Packer

11/2018 - 01/2021

Picked products from designated locations using various tools and transferred to appropriate areas for further processing. Fulfilled orders quickly to accomplish challenging daily objectives. Picked up heavy objects using proper lifting techniques to avoid personal injuries.

Pulled and packed product using various tools and equipment to meet order goals.

Confirmed items picked for orders by keying codes into system. Labeled boxes and placed in outbound collection areas. Summary

Skills

Experience

Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.

Kept products separated, organized and in good rotation to meet customer order specifications.

Cleaned and organized aisles, work stations and floors to promote operational productivity.

Elegant Beauty Supply Fort Lauderdale,

FL

Department Manager

06/2015 - 11/2018

Handled shift overstock, restocking and inventory control. Worked closely with sales associates to complete tasks. Followed safety protocols and company processes and procedures. Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities. Performed opening and closing duties as part of management team and handled cash management.

Resolved customer inquiries and complaints requiring management-level escalation.

Walmart Fort Lauderdale, FL

Sales Associate

08/2010 - 06/2015

Helped customers find specific products, answered questions and offered product advice.

Engaged customers in friendly, professional dialogue to determine needs. Collected payments and provided accurate change.

Worked with fellow sales team members to achieve group targets. Trained new team members in cash register operation, stock procedures and customer services.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

McDonald's Miami, FL

Cashier

02/2003 - 03/2010

Operated cash register or POS system to receive payment by cash, check and credit card.

Accepted cash and credit card payments, issued receipts and provided change.

Answered customer questions and provided store information. Processed sales transactions to prevent long customer wait times. Collected payments and provided accurate change.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Trained new team members in cash register operation, stock procedures and customer services.

Learned roles of other departments to provide coverage and keep store operational.

Toco Bell Miami, FL

Cashier

06/2001 - 08/2003

Operated cash register or POS system to receive payment by cash, check and credit card.

Accepted cash and credit card payments, issued receipts and provided change.

Answered customer questions and provided store information. Miami Central Senior High School Miami, FL

High School Diploma

05/2001

Education and Training

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