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A Team Customer Service

Location:
New Orleans, LA
Salary:
17.00
Posted:
February 06, 2024

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Resume:

Leonard Gales Jr

Zachary, LA

+1-225-***-****

Work Experience

Supervisor

Globe Life Liberty National - Baton Rouge, LA

August 2021 to April 2023

• Name:Leonard Gales Jr

Contact Information: 225-***-**** Email: ad3esi@r.postjobfree.com Summary:

As a Supervising Benefits Consultant, I have completed an extensive onboarding process and training program that has equipped me with the necessary skills to establish new business relationships, identify business needs, and enroll employees in our benefit program. I possess an upbeat, positive, and enthusiastic attitude that can adapt to any culture, and I am capable of working independently to achieve set goals. Experience

• Established new business relationships with corporations through various lead generation techniques, including networking, field marketing, referrals, and warm leads.

• Met with business owners to identify their business needs and discussed our No-Cost Business Solutions, resulting in successful employee education meetings and enrollments in our benefit program. • Handled the Interviewing process and Enrolled new hires and assisted with billing, invoicing, claims, and policyholder servicing.

• Achieved agreed-upon goals, leading to promotion to a management position within 60-90 days. • Drove around LA,MS, and Texas servicing different business accounts and also closing sells. • Led a team of at least 10 agents training and also setting up their week and maximizing their potential to be great.

• Conducted PowerPoint presentations to max out my team effectiveness and to improve efficiency • Was Top 10 Supervising Agent of the month In the Company and also on multiple occasions throughout a week Skills:

• Excellent communication, interpersonal and Leadership Skills

• Strong business development and relationship-building skills

• Ability to work independently and as part of a team

• Proficient in Microsoft Office,Word,Excel,Spreadsheets and various CRM Tools • Had a team of 10 workers, associates and employees

• Supervised production, sales and operations

• Opened and closed office

• Coordinated schedules and assigned team members' shifts

• Handled payments and bookkeeping

• Monitored financial statements

• Trained, developed, and supervised employees

• Maintained ongoing relationships with clients

• Reported to Agency Director

• Served as Supervising Agent for 1 year and 4 months Cap 1 Associate

Walmart - Baker, LA

January 2018 to March 2020

I was a frozen/dairy associate who transitioned into the cap 1 role. My roles in the positions were to Unload truck, Sort products in the backroom, Stock products on the shelves, give great feedback and customer service, and Ensure aisles were neat and the arena clean. Also worked the warehouse wrapping pallets and loading them into trucks as I said above.

Stocker/Sales Associate

shoppers value - Clinton, LA

January 2016 to October 2016

Education

High school or equivalent

High school diploma

Zachary, LA

Skills

• Customer Service

• Retail Sales

• Pallet Jack

• Load & Unload

• Warehouse Experience

• Freight Experience

• Heavy Lifting

• Merchandising

• Shipping & Receiving

• Materials Handling

• Delivery Driver Experience

• Driving



Contact this candidate