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Boca Raton Customer Service

Location:
Longboat Key, FL, 34228
Salary:
$95,000
Posted:
February 06, 2024

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Resume:

Grace O’Bear

Boca Raton, FL ***** ad3es8@r.postjobfree.com 561-***-****

Senior Sales and Events Manager with over two decades of experience generating growth and managing change in an ultra-competitive luxury industry. Career spans extensive design and catering coordination, marketing, sales, and team management. A sales-focused leader known for their self-motivation and track record of hitting targets. Core competencies include:

Vendor & Client Relations Project Management Event Design Vendor & Client Communication Team Collaboration Lead Generation Event Management Sales Strategy Senior Leadership

Professional Experience

Wedding & Special Events Manager 2011-Present

The Addison, Boca Raton, FL

Orchestrated over 1000+ luxury weddings, social, and corporate events at a Five Star Diamond Award winning venue. Generated $1.4 million in new bookings in 2023 through engaging in over 300+ property tours. Managed $2.1 million of actualized sales revenue in 2023.

Sales and Marekting: Manages communication of over 500 leads per year, forming new relationships daily, and establishing and expanding a solid and loyal client base. Consistently on the lookout to identify and generate new opportunities. Strong knowledge of sales techniques and advanced ability to understand and anticipate client's needs to drive and exceed sales goals. Develops a detailed contract with clients and clearly communicates expenses by managing vendors, negotiating terms, and providing routine updates.

Operations Management: Leads the management of event operations, including sales, catering, contract oversight, and day-of coordination. Maintains a portfolio of vendors, serving as the primary point of contact to build and sustain long-term relationships.

Senior Social Special Events Manager 2006-2011

Boca by Design at The Boca Raton, Boca Raton, FL

Conceptualized and managed the design plan for 160 annual on and off-site events including luxury corporate galas, weddings, and special events for The Boca Raton.

Sales: Developed and maintained relationships with clients to determine event needs and coordinate all aspects of the event and sales process. Implemented sales strategies to drive revenue and lead generation. Created monthly reports to analyze data and recommend improvements. Kept detailed records of all sales and event information, including payments and vendor contacts.

Operations Management: Oversaw all aspects of the event plan with an emphasis on décor elements including, but not limited to, floral design, entertainment, tablescape creations, furniture rental, and linen selection. Organized and facilitated the logistics of the event in coordination with the catering department. Approved vendor quotes to ensure the budget remained in line with client expectations. Additional Experience

Outside Sales Manager 2002-2006

Atlas Event Rental Co., Palm Beach County, FL

Generated leads and developed client relationships at one of the leading luxury event rental companies in South Florida. Focused on engaging with outside catering services. Proficient in Caterease, Adobe, Delphi, and Microsoft platforms Specializes in Multicultural (Indian & Jewish) Wedding & Private Event Planning

References available upon request



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