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Guest Service Associate

Location:
Mumbai, Maharashtra, India
Posted:
February 06, 2024

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Resume:

Odyssey International Exchange

Odyssey International Exchange

**** ******** ****. ******* *****, CA 90211 USA

OMKAR JAGDALE

**/**** *** ******* *.N Nagar Andhari W

400053 Mumbai India

Cell phone: +91-916*******

E- mail: ad3elf@r.postjobfree.com

Skype ID: live:.cid.e20ea9b2a70f982c

Date of Birth: (08/28/1998)

Age: 24Years

Objective

Looking forward to working towards my dream, which provides the chance to improve my skills to learn and grow along with the organizational goal. Qualifications,

Special Skills, and

Activities

Languages: English, Hindi, Marathi, Gujarati

Computer skills: Basic knowledge in computer

Personal skills:

• Analytical thinking, planning

• Strong communication

• Tolerant and flexible

• Organization and prioritization Problem solving

• Team leadership

Countries resided besides birth country: No

Leisure activities: Bike riding, cooking, fishing, travelling Education

KOHINOOR

COLLEGE OF

HOTEL AND

TOURISM

MANAGEMENT

06/15/2017-12/16/2021

Bachelors of Science in Hospitality and Hotel Administration Odyssey International Exchange

Odyssey International Exchange

8200 Wilshire Blvd. Beverly Hills, CA 90211 USA

Experience

NOVOTAL MUMBAI

JUHU BEACH

Mumbai, India

F&B Associate

02/21/2022- till date

Recommend and monitor a budget and plan for the year.

Lead, train and motivate a service team.

Conduct daily briefings ensuring two-way communication, training and policy information

Check mise-en-scène and mise-en-place done by the team.

Control expenses of the restaurant.

Develop innovative ways to create sales of the restaurant by up-selling menu items, food promotion merchandising, etc.

AJANTA HOTEL

Mumbai, India

Industrial Training

07/01/2018-11/30/2018

Maintain discipline and conduct staff appraisals

Coordinate with the chef for menu offers and operational coordination.

Coordinate with other departments for the smooth supply of operational supplies.

Responsible for proper billing and cash recovery for services rendered.

Resolve guest and staff complaints and grievances

Represent the restaurant in Food and Beverage meetings.

Conduct periodic competition analysis



Contact this candidate