CURRICULUM VITAE

SEAN STEVENS

**th Avenue, Villieria, 0186 +27 (0-725******

ad3eld@r.postjobfree.com ID: 741-***-**** 085 Code 08 Drivers License EXPERIENCE

**/**** - **/**** - ******** CLOSED

MANAGER, S.A.K. HARDWARE (KILNER PARK)

● Manage daily Store activities and Staff.

● Client Services. In store and follow ups.

● Sales.

● Purchasing, Cost Control, Financial reconciliations, Cash-ups, Banking.

● Liaising with suppliers and vendors.

● Stock control and orders.

● Quotations.

● Reports to owner.

Ref: Mr Simphiwe Mgabi - 071-***-**** - (Owner)

09/2021 - 04/2022 - END OF CONTRACT

OPERATIONS MANAGER, SHALOM RESPITE CARE CENTRE (MAGALIESBURG)

● Oversee daily Centre Activities.

● Oversee and instruct Grounds men and Cleaning Staff.

● Ordering and purchasing of food and goods as required.

● Liaising with Suppliers / Vendors.

● Assist with Budgeting.

● Assist with complaints.

● Assist with organizing staff.

● Stock control.

● Stores maintenance.

Ref: Mr Seluleko Masondo – 078-***-**** – (Manager) 06/2021 - 09/2021

SUPERVISOR, SKITTERBLINK CLEANING SERVICES (CENTURION)

● Supervise Cleaning Teams.

● Domestic Cleaning & Industrial Cleaning.

● Carpet and Window Cleaning.

● Assisting with minor Maintenance.

Ref: Ms. Shimone Coetzee – 066-***-**** (Manager)

06/2019 – 06/2021

FREELANCE CONSULTANT, SELF-EMPLOYED

● Manage and maintain medical practice property.

● Training new and stand-in personnel in a major hospital’s casualties department with regards to COVID-19.

● Staff relief.

● Maintaining administrative systems.

● Filling in as a creditor and debtors’ clerk.

01/2010 – 05/2019

OFFICE MANAGER / TEAM LEADER, DR GOUWS, SERFONTEIN AND VENTER (CENTURION)

● Served as an Office Manager / Team leader for a successful medical practice, responsible for the leading office.

● Operations and ensuring efficient office workflow.

● Maintained responsibility for training and transitioning new employees into current positions to support on boarding.

● Supervised staff including receptionists and billing members.

● Managed Customer care monitoring, Financial reconciliations, Banking process control, Cost Control procedures, Procurement process control, and Regulatory record keeping

● Liaising with practice vendors and suppliers.

● Solved any escalated patient complaints or concerns and provided actionable solutions.

● Managed IR/Code of Conduct

Ref: Ms. Isabella Greyling - 072-***-**** (Manager) 09/2006 – 01/2010

HEAD OF RECEPTION, DR ESTERHUYSEN, SERFONTEIN AND VENTER

● Office administration management in a Casualty Unit.

● Registration of new patients, completing phone intake process to understand patient concerns.

● Utilization of excellent verbal and written communication skills to answer all enquiries and resolve problems via phone, email, and in person.

● Supervising reception staff.

● Third Party Claims Control.

● Accounts administration.

● Customer engagement supervisor.

● Responsible for credit control, billing of accounts, and Training of staff. Ref: Ms. Isabella Greyling - 072-***-**** (Manager) 11/2002 – 09/2006

CREDIT CONTROLLER, DR SIGLÉ AND PARTNERS

● Managing credit control and debt management activities, including supervising a team of credit control operators.

● Cash allocation and reconciliation.

● Problem solving and timely decision making.

● Fulfilling reception and patient registration duties including, but not limited to, telephonic collections, account enquiries, and Third-Party claims.

● Managed and maintained procedures for Injury on Duty.

● Assisting the call center on a weekly basis.

Ref: Ms. Isabella Greyling - 072-***-**** (Manager) 04/2002 – 11/2002

MOBILE SALES CONSULTANT (PART-TIME), AFRICAN BANK

Sales executive.

02/1994 – 04/2002

OFFICE ADMINISTRATOR (SERGEANT), SANDF

● Liaison with units under command.

● Distribution of information.

● Organizing of meetings.

● Correspondence.

● Office administration.

● Compiling of unit newsletter.

● Designing of certificates.

● Assist in organizing shows, exhibitions, functions, and golf days.

● Instructor on various team building weekends for own personnel as well as youth groups.

● Reaction Force duties.

● NCO on duty (Guard Commander).

● NCO Club Manager (Barman, Social Functions, Private Functions). EDUCATION

Proficient in: MS Office, GoodX, PracticePerfect, MedEdi 12/2002

HDIP: PUBLIC RELATIONS (3 RD YEAR), IAC / INTEC

12/1993

A+ AND N+ CERTIFICATION, CCS TRAINING

12/1992

MATRIC, VOORTREKKERHOOGTE HIGH SCHOOL

SUBJECTS: AFRIKAANS, ENGLISH, BUSINESS ECONOMICS, GEOGRAPHY, ACCOUNTING, BIOLOGY.

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