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Client Service Administrative Support

Location:
Johannesburg, Gauteng, South Africa
Salary:
18 000
Posted:
February 06, 2024

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Resume:

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CURRICULUM VITAE

AALIYAH KHAN

Deceased Estates Secretary

Address: Northcliff

Contact Number: 063-***-****

Email:

ad3ekn@r.postjobfree.com

PROFESSIONAL PROFILE

A resourceful and solutions-orientated Deceased Estates Secretary with over four years of diverse experience, involving Deceased Estates, Bond Cancellations, Conveyancing, and Administration. Demonstrating knowledge and practical experience in the administration of deceased estates from the reporting stage to file closure within regulatory guidelines, Aaliyah Khan is adept at facilitating closures independently and within business timelines. She is highly capable of preparing final documents for lodgement, offering general administrative support, and ensuring that all estate-related queries are dealt with proactively and correctly.

With excellent client service and communication skills, Aaliyah confidently engages with all internal and external stakeholders and works well in a high-volume, team-orientated environment. Leveraging her solid time management, problem-solving, and administrative skills, Aaliyah aptly manages a portfolio of Estates within a professional Deceased Estates Administration environment. Career Objective: Aaliyah seeks a new opportunity with an organisation where she can build and grow her career as a Deceased Estates Administrator to ensure that deceased estates are onboarded, administered, and finalised professionally, efficiently, and effectively in line with applicable legislation. Targeted Role: Deceased Estates Administrator

PROFESSIONAL EXPERIENCE

Vezi & de Beer Inc August 2023 – current position

Deceased Estates Secretary

- Oversees the full administration process relating to deceased estate matters and wills from inception to winding up of the estate.

- Maintains contact with clients in terms of regular updates regarding the estate administration process and progress made.

- Ensures various stakeholders are in receipt of the liquidation and distribution account.

- Ensures all proceeds due to the estate are received timeously.

- Completes relevant documents for the transferring of assets.

- Drafts last wills and testaments.

- Upholds knowledge of the Legal Ease Programme.

CAREER HIGHLIGHTS

- Completed deceased estate

matters in record time - within

four months from date of

instruction to fees debited and

heirs payout,2022.

PROFESSIONAL STRENGTHS

- Deceased Estate

Administration

- Last Will & Testament Drafting

- Legislative & Regulatory

Compliance

2 P a g e

Theart Mey Ramabulana Inc. October 2020 to August 2023 Deceased Estates Secretary

- Oversees the full administration process relating to deceased estate matters and wills from inception to winding up of the estate.

- Maintains contact with clients in terms of regular updates regarding the estate administration process and progress made.

- Ensures various stakeholders are in receipt of the liquidation and distribution account.

- Ensures all proceeds due to the estate are received timeously.

- Completes relevant documents for the transferring of assets.

- Drafts last wills and testaments.

- Upholds knowledge of the Legal Ease Programme.

Junior Conveyancing Secretary October 2020 to October 2021 Bond Cancellations

- Managed bond cancellations.

- Drafted bond registration documents.

- Prepared relevant conveyancing documents.

- Organised the lodgement of bond documents.

- Addressed client and attorney complaints.

- Acquired required information and updated E4 systems.

- Assisted with drafting wills and testaments.

- Obtained Nil balances on registered files.

- Tended to emails and calls to aid reception.

- Uploaded documents to STORDOC.

Phillip Silver Mathura Inc. January 2019 to September 2020 Personal Assistant to MDs May 2019 to September 2020

- Monitored the Managing Directors’ email.

- Prepared communications on behalf of the Managing Directors.

- Answered phone calls.

- Organised diaries and appointments.

- Arranged meetings and took minutes.

- Drafted addendums and letters to clients.

- Followed up on tender applications.

Deceased Estates Secretary May 2019 to September 2020

- Performed the same functions as detailed above as Deceased Estates Secretary for Theart Mey Ramabulana Inc.

Receptionist Admin Assistant January 2019 to April 2019 PROFESSIONAL STRENGTHS

(Cont.)

- Legal Ease Programme

Knowledge

- Property Conveyancing

- Bond Cancellations

- Bond Documents Lodgement

- Client Relationship

Management

- Stakeholder Management

- Management Reporting

- Taxation

- Asset Management

- Administrative Assistance

- Complaint Resolution

- Excellent Communication Skills

- Strong Administrative Abilities

- Customer-Focused

- High Work Standards

- Attention to Detail

- Ability to Work Independently

& as a Member of a Team

- Passionate About Service

Excellence

- Creative & Shows Innovation

- Flexible & Dynamic with a

Positive & Upbeat Attitude

- Proactively Builds Networks

with Key Clients

- Highly Organised, Efficient, &

Professional

- Sound Decision-Making &

Judgement

- Detail & Quality Conscious

- Proficient in MS Office (Word,

Excel, Outlook, Legal Ease, Lexis

Convey, E4, Quantim)

3 P a g e

- Answered, forwarded, and screened phone calls.

- Assisted with administrative tasks, including copying, printing, and scanning.

- Answered and directed internal emails.

- Managed rates applications and EFT requisitions.

- Organised and archived files.

- Updated spreadsheets.

- Submitted bond documents to various banks.

- Sorted and distributed mail and arranged couriers.

- Prepared and updated transfer documents.

- Gained general knowledge of Ghost Convey and WINLAW. EARLIER EMPLOYMENT SYNOPSIS

Rainbow Bright Books February 2015 to July 2015

Shop Assistant: Welcomed and assisted customers Aided with stock taking and restocking shelves Processed customer payments Upheld store cleanliness and neatness Managed daily cash ups Performed store opening and closing procedures.

Lyme Clothing Store [School Holidays] 2011

Sales Assistant Performed the same functions as detailed above as Shop Assistant for Rainbow Bright Books.

QUALIFICATIONS

National Senior Certificate / Matric; Forest High School, 2014 Subjects: English Afrikaans Mathematical Literacy Life Orientation Geography History Consumer Studies

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PERSONAL DETAILS

Date of Birth 17 March 1996

Nationality South African

Driver’s Licence Code 8

Languages English Afrikaans

Availability 2 to 4 weeks notice

References and certificates are

presented upon request.



Contact this candidate