ad3eju@r.postjobfree.com

Over ** years of experience in Group Health Life and Disability Insurance Industry managing, analyzing, interpretating Short Term and Long-Term Disability Policies and the ability to enhance overall productivity through workflow analysis, design, and implementation.

E D U C A T I O N

Atlanta Area Technical College Associate degree in business

AlabamaStateUniversity Degree in Business

KEY SKILLS

Complex problem solving

Oral, Written and Critical

Thinking Communication Skills

Claims Management

Mentoring and Training

Knowledge of Various

Disability Policies

2018-present

Short Term Disability Claims Manager e Elevance Health/Formerly Anthem Administers payments of disability benefits to claimants according to the provisions set forth in Short Term Disability policies. Collect and evaluate relevant clinical information to determine the severity of impairment and the appropriate duration of disability claim payments. Collaborate with Team Lead and Manager to ensure quality and production standards are met.

2007-2018

Property & Casualty Staff Claims Adjuster • Assurant, Inc

Examined large loss, complex and litigated property claims by reviewing coverage, claim specific facts, liability, and damages; analyzed pertinent statues, case law, contractual terms, and business practices to make appropriate resolution to claims. Attended mediations. Handled Attorney and Public Adjuster represented claims from beginning through pre-litigation.

1998-2006

Long Term Disability Benefits Specialist • Lincoln Financial

Assessed, investigated, evaluated, and interpreted Long Term Disability (LTD) claims; managed an extensive caseload of complex claims and mentored newly hired LTD Benefit Specialist

REFERENCES

AVAILABLE UPON REQUEST

VANESSA HAYES

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