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Continuous Improvement Team Leader

Location:
Louisville, KY
Posted:
February 06, 2024

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Resume:

Benjamin R. Woloskie

ad3eiy@r.postjobfree.com • www.linkedin.com/in/benjamin-woloskie-062494160 • Louisville, Kentucky, 40243 • 502-***-****

Profile

Highly motivated and results-oriented professional with broad experience in directing operations, leading high-value projects, and managing top-performing teams within high-profile organizations. Strong expertise in creating highly reliable, responsive, and competitive operations that emphasize safety, quality, and delivery first through a culture of improvement. Superior ability to develop and implement effective short- and long-term strategies to achieve organizational goals and objectives whilst reducing cost and inefficiencies. Skilled at developing continuous improvement culture and a growth mind-set that enables teams to constantly grow and evolve.

Exceptional team leader with innate leadership abilities to build, train, and manage top-performing teams. Excellent communication and interpersonal skills along with an aptitude to forge lucrative relationships at all levels of the organization to maintain efficient business operations and achieve company-wide objectives.

•Automotive Parts Knowledge

•Operations Management

•Policy and Procedure Development

•Financial Management

•Team Building and Leadership

•Staff Training and Development

•Relationship Building

•Problem Resolution

•Inventory Management

Educational Background

Bachelor of Science in Business Administration Indiana University, Richmond, IN, 2020

Career Experience

Parts Manager, Precision Collision Center, Louisville. KY 2023-Present

Contributes to team’s success to deliver safe, quality repairs. Responsible for ordering, verifying, and distributing parts for collision repair location. Create strong relationships with our vendors to not only ensure timely delivery and distribution of parts but also maintain accurate accounting records for the parts department.

Accurately identified parts necessary to complete repairs in the shop.

Established strong relationships and worked with vendors to procure parts.

Receive and inspect parts for quality and accuracy.

Ensured timely distribution to the shop in accordance with the production schedule.

Maintained accurate accounting records for purchased and/or returned parts.

Kept parts area clean and organized for production efficiency.

Attend/collaborate with team during daily production meetings.

Proven ability to solve problems and create solutions.

Computer Skills that include ability to navigate multiple computer programs at the same time.

Demonstrated strong communication and organizational skills.

Ability to work in a fast-paced working environment.

Worked well with others to achieve common goals.

Maintained accurate and balanced inventory of all shop supplies.

Proven ability to procure auto parts for multiple makes and models of vehicles.

Parts Manager, Gerber Collision and Glass, Louisville, KY 2022-2023

Contributes to team’s success to deliver safe, quality repairs. Responsible for ordering, verifying, and distributing parts for collision repair location. Create strong relationships with our vendors to not only ensure timely delivery and distribution of parts but also maintain accurate accounting records for the parts department.

Accurately identified parts necessary to complete repairs in the shop.

Established strong relationships and worked with vendors to procure parts.

Receive and inspect parts for quality and accuracy.

Ensured timely distribution to the shop in accordance with the production schedule.

Maintained accurate accounting records for purchased and/or returned parts.

Kept parts area clean and organized for production efficiency.

Attended/collaborated with team during daily production meetings.

Proven ability to solve problems and create solutions.

Computer Skills that include ability to navigate multiple computer programs at the same time.

Demonstrated strong communication and organizational skills.

Ability to work in a fast-paced working environment.

Worked well with others to achieve common goals consistent with the company’s values.

Process Guide, Amazon, Jeffersonville, IN 2020-2022

Outbound shipping dock, inbound stow, ICQA, outbound pick, outbound pack.

Ensured associates were assigned to jobs to ensure a customer centric mindset and meet required company metrics.

Focused on associate safety above company standards.

Met daily metrics and exceeded daily goals.

Attentively monitored package flow to meet customer demand and time schedules.

Performing general warehouse duties as necessary to assist the process.

Building positive relationships between management and associates.

Monitored product quality.

Observed and reported problems to mitigate safety issues and proactively physically acted when within company regulations.

Utilized continuous improvement mindset and assists in identifying opportunities to improve processes.

Monitor associate process training as needed.

Completed assigned duties to regulate inventory.

Sales Associate, Evergreen Liquors, Louisville, KY 2020

Promote and sale a diverse range of alcoholic beverages, ensuring complete compliance with applicable laws. Handle daily cash transactions, ensuring cash balance at the end of the day. Train new employees on key policies and procedures to ensure the delivery of exceptional customer service with quality customer experience.

Produced above average sales on daily basis by implementing effective consultative selling approach.

Always delivered excellent customer services by demonstrating excellent product knowledge.

Handled customer concerns and ensured proper resolution.

Monitored competitors and made suggestions to upper management to enhance the shopping experience of our customers and increase sales.

Operated cash registers efficiently and accurately using POS systems.

Counted cash drawers at the end of shift, then found and reconciled any inaccuracies as per protocol.

Supervised inventory stocking and strategic store display placement to assure balanced inventory availability.

Licensed Agent, Bankers Life, Louisville, KY 2020

Maintain regular liaison with both prospective and existing clients via oral and written communications to uncover new business opportunities. Create and maintain a large volume of paperwork in an accurate and timely manner.

Collected and interpreted a huge volume of data using strong analytical skills.

Developed and maintained knowledge of products, services, and markets to ensure quality client experience.

Assistant Service Center Manager, Valvoline Instant Oil Change, Louisville, KY 2019 to 2020

Supervised and managed employees on day-to-day activities to ensure the delivery of high-quality customer services while working within a fast-paced environment.

Recognized by management for consistently producing top sales and profit margins across the Louisville market.

Ensured highest level of employees and guest safety by strictly enforcing corporate policies.

Scheduled employees based on service center workflow to ensure customer satisfaction while maximizing corporate strategic goals.

Conducted daily meetings with associates to communicate daily goals and individual responsibilities.

Monitored operations to assure employee safety and best practices.

Handled end of day cash count and daily deposits.

Maintained inventory levels consistent with demand.

Manufacturing Utility, Ford Motor Company Louisville Assembly Plant, Louisville, KY 2014 to 2018

Led cross-functional teams of hourly employees on daily business operations in order to meet production requirements. Liaised effectively with team members and senior management to achieve production goals.

Performed and completed multiple tasks across all operational departments ahead of deadline.

Sales Specialist / Yard Manager, Christensen’s Plant & Hardscape Centers, Plymouth, MI 2012 to 2014

Led the planning and execution of high-value facility projects within stringent budget and time. Produced and submitted a wide range of reports to sales staff, upper management, and procurement team to support future forecasting and decision making. Created and maintained accurate records of product quality, supply, and demand. Oversaw the development and management of high-profile customer accounts, aiming to promote symbiotic relationships.

Earned appreciation from senior management for surpassing sales goals by $750K in 2013.

Interacted well and built positive working relationships at all levels of organization to meet and exceed company-wide objectives.

General Manager, Lotus Gardenscapes, Ann Arbor, MI 2009 to 2012

Envisioned and directed day-to-day operations, including staffing, logistics, material procurement, contracting, and project crew management to ensure successful implementation of project deliverables within time, budget, and scope. Assisted clients with landscape design, sales, contracts, and construction utilizing excellent interpersonal skills. Devised and implemented company standards and employee policies relation to employee training, problem solving, conflict resolution, and time-line management. Led the planning, creation, and execution of equipment preventative maintenance program, including compliance with all DOT requirements.

Recognized as “Supervisor of the Year” in 2009 based on exceptional performance and utmost dedication towards work excellence.

Secured “Employee of the Year” award for two straight years, such as 2010 and 2011 in recognition of demonstrating outstanding performance.

Achieved smooth running of production process for 32,400 cumulative hours with zero time missed and zero injuries reported through successful development and implementation of company safety training program compliant to all legislative and regulatory standards, including OSHA, MIOSHA, and occupational protection agencies requirements.

Additional experience as Temporary Bookseller, Sous Chef, Kitchen Manager, Project Crew Supervisor, Landscape Manager, and Chief Operating Officer within multiple high-profile organizations.

Professional Associations

Delta Mu Delta International Honor Society in Business, Theta Chi Chapter National Society of Leadership and Success Institute of Management Accountants Indiana University Alumni Association

Technical Skills

Microsoft Office Suite (Word, Excel, Access, and Power Point), CCC1 Estimating Software, Ability to interpret parts diagrams and schematics



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