RENE POCASANGRE

661-***-****

***** ******* **

NORTH EDWARDS CA

93523

ad3ei6@r.postjobfree.com

EXPERIENCE

Alert communications, pasadena ca — Customer service 11/1990 to 01/1995

Inbound call center, technical support on business installation of Nortel Networks phone systems as well as taking phone orders for online shoppers such as scrubs and other online stores

AT & T hollywood ca —LONG DISTANCE operator

03/1995 to 12/1998

Aiding customers on long distance calls using calling cards or credit and debit cards .

EQUAL ACCESS MEDIA LOS ANGELES Account Executive

02/2000 to 10/2008

Marketing advertising on print media working house accounts and generating new accounts long and short term advertising campaigns SYKES INTERNATIONAL call centers. Customer service and training 12/2008 to 03/2012

Hotels.com booking Hotel rooms for customers online as well as providing information on hotels amenities locations rates and troubleshooting any issues and concerns the customers may have. VERDUGO BAGELS CAFE los angeles ca, manager

01/2013 to 02/2017

Inventory control, accounts receivable and payable, payroll, scheduling Food cost projection menus changes training employees preparing various plates and sandwiches

WEST BEST PIZZA CALIFORNIA CITY CA SHORT ORDER COOK Spin most types of Pizzas salads sandwiches hot and cold subs burgers pastas wings and more…

SKILLS

Computer literate on most

operating systems, including

unix based data entry

software, great customer

service skills, efficient

culinary skills food prep short

order cook, spin pizza

LANGUAGES

English and spanish

Fluent

EDUCATION

Buchanan street school, los angeles ca — certificate of completion

06/1978 to 06/1984

General education

Benjamin Franklin H,S, Los Angeles ca Location

061986 to 06/1989.

High school diploma

Fluent in english and spanish