PRATYYA kISS

ad3ehm@r.postjobfree.com

780-***-****

PROFESSIONAL QUALIFICATIONS

Diploma in Medical Office Administration

Comprehensive understanding of Health Care system in Canada

Excellent knowledge of medical terminology

Proven knowledge of medical transcription

Great understanding of anatomy, physiology and terminology

Practical knowledge of medical and clinical procedures

Demonstrated knowledge of health quest software

Well versed with electronic medical record keeping and patient tracking information

PROFESSIONAL SKILLS

Great interpersonal skills

Work very well independently and in team

Excellent Microsoft word and excel skills

Great multi-tasking skills and work well under pressure

Exceptional communication skills in both written and spoken

EDUCATION

Diploma in Medical Office Administration 2022

Reeves College City Centre, Edmonton, AB

Courses included; Courses include; Microsoft outlook, Excel, Word, Professional Skills, Effective business writing, Keyboarding, Business English and Proofreading, Health Care Communications, Medical Language I and II, Medical Transcription I and II, Medical Office and Clinical Procedures, Medical Billing, MOA seminars and First Aid, Career and Employment Strategies and 100 hours of Practicum.

High School Diploma 2006

Jasper Place High School, Edmonton, AB

PROFESSIONAL EXPERIENCE

Medical Office Practicum Nov. 2021-Jan. 2022

10904b 107 Ave Medical Clinic, Edmonton, AB

Verify patients’ information, new medications and allergies

Track patients’ information and laboratory work

Maintain the cleanliness of the exams

Monitor the stock and supplies of the exam room

Assist with phone calls and messages

Welcome and direct patients to the right rooms

Supervisor 2017-2021

Waldorf Independent School, Edmonton, AB

Handled customer complaints, resolved issues and adjusted policies to meet changing needs

Evaluated employee performance, coached and trained employees to improve on the weak areas

Maintained compliance with company policies, objectives and communication goals

Server March 2015-June 2015

Water Park, Edmonton, AB

Cultivated warm relationships with regular customers

Worked with POS system to place orders, manage bills and handle complimentary items

Explained menu items and suggested appropriate options for food allergy concerns

Bussed and reset tables to keep dining room and work areas clean

Cashier Jan. 2014-Aug. 2014

KFC, Edmonton, AB

Accurately processed transactions using cash, debit and credit cards and gift cards

Worked flexible and extra shifts to meet business needs

Helped customers complete purchases, locate items and register them for reward programs

Restocked and organized merchandise in front lanes

CERTIFICATION

WHMIS 2015

CPR

FIRST AID

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