Jason M. Schloop

**** ****** ***** **

Willow Spring, NC 27592

Phone: 919-***-**** Email: ad3egy@r.postjobfree.com

Director of Operations 2/2022-Present

Raleigh Housing Authority

Raleigh, NC

Director of Operations: Professionally performs administrative work directing the maintenance programs of the Housing Authority ensuring the services provided are of the highest quality and adequately meet the needs of the residents and community. Oversee all maintenance and assess management functions for approximately 2,100 units across Raleigh.

● Prepare annual budgets and contracts for the agency

● Implement measurable objectives, initiatives, outcomes, budgets, funding strategies, performance metrics, and timelines; redirect approaches that may be dated or ineffective

● Developed and set short term and long term goals for each staff member in all divisions

● Maintain a safety program that meets or exceeds OSHA requirements

● Inspect facilities to determine efficiency and effectiveness of the maintenance program and implement changes as necessary

● Oversee a department budget of over $600,000

● Helped develop strategy goals, policies, and operational plans for the organization Director of Environmental and Reconstruction Operations 2/2020-2/2022 RestorePro Reconstruction

Raleigh, NC

Director of Environmental/Operations Manager: Position included re staffing, managing and training employees along with controlling budgets, growing gross profit, revenue, earnings, gross margins and bottom line EBITA. As Director of Operations I was tasked to oversee 4 locations which included Raleigh, Fayetteville, Charlotte and Greensboro. Sales of over $10,000,000.00 between water and mold for all 4 locations. Daily tasks included overseeing daily revenues and profitability across all locations along with ensuring each location is properly staffed and trained.

● Drive commercial sales in multi-family and Class A clients

● Oversee the day to day operations and manage all functions of the environmental Reconstruction division

● Monitor annual sales and profitability goals

● Daily, weekly, and monthly financial reports

● Created and implemented a tracking system for equipment

● Set up disaster response teams for emergency services

● Weekly level 10 meetings with all mitigation managers included reviewing P&L and cash flow

● Responsible for the performance and the development of the division staff

● Create and implement a successful vision for planning, budgeting, and execution of projects with clear and cohesive goals for KPIs

General Manager 1/2016-2/2020

Spangler Restoration

Raleigh, NC

General Manager: Position included re staffing, managing and training employees along with controlling budgets, growing gross profit, revenue, earnings, gross margins and bottom line EBITA. Developed location to generate gross sales of $7,000,000.00 per year with the bottom line EBITA of 22%.

● Daily management of 25 employees

● Analyze Reconstruction project profitability, revenue, margin, billings

● Use Xactimate software to estimate residential and commercial Reconstruction, Mitigation and mold projects

● Hold Weekly level 10 meetings to discuss sales, revenue profitability with the executive team

● Ensure that all projects are administered at the highest level of compliance with company policies and procedures.

● Responsible for the performance and development of division staff

● Create,manage, and execute lan to increase sales, profitability and customer satisfaction General Manager, Response Team 1/Cary Reconstruction Company 8/2011-1/2016 Estimator, Response Team 1/Cary Reconstruction Company Mitigation Manager, Response Team 1/Cary Reconstruction Company Senior Project Manager, Response Team 1/Cary Reconstruction Company Charlotte, NC, Greenville, SC and Columbia, SC

General Manager: Recruited by Executive Vice President to manage and grow an underperforming office in the Columbia, SC market. Tasked with growing sales from $500,000.00 per year with a 56% (negative fifty six percent) profit margin. Position included re staffing, managing and training employees along with controlling budgets, growing gross profit, revenue, earnings, gross margins and bottom line EBITA. Developed location to consistently generate gross sales of $500,000.00 per month ($6,000,000.00 per year) with 49.1% profit and bottom line EBITA of 27.1%. Estimator: Responsible for creating and maintaining agent & adjuster relationships, visiting losses, signing contracts, writing estimates in Xactimate and negotiating with carriers for insurance related projects in the Charlotte, NC market. Increased local sales by approximately 10%.

Mitigation Manager : Enlisted by the Vice President to manage emergency services for multiple locations. Controlled time lines, cost, estimates, response crews and equipment with a goal of growing the offices mitigation divisions. Responsibilities included safety training along with creating metrics for ensuring the protection of all parties involved, hiring and training of staff and increasing sales. Stabilized business mix in all locations to industry standard 40/60 mitigation versus repair while maintaining an averaged 75% profit margin. Senior Project Manager/Project Manager: Hired by Regional Manager to run and maintain $1.5 million in repair projects per year. Goals included increasing and stabilizing profit margins at 42%, shortening construction time lines and developing/maintaining trade partner relationships. Further responsibilities include homeowner relationships, budgets, crew management and collections.

● Daily management of up to 20 projects a week

● Analyze construction project profitability, revenue, margin, billing rates

● Use Xactimate software to estimate residential and commercial water, fire, wind, and mold projects

●Responsible for planning, organizing, and managing crews and subcontractors

● Building and maintaining strong customer relationships

● Generate new leads and business through agent, adjuster, property manager and residential owners Department Sales Manager

LOWES

Watertown, NY Location 4/2008- 8/2011

Department Sales Manager : Responsible for overseeing the daily activities of hourly associates on the Sales Floor, Front End, Freight, Delivery and Stocking departments. Responsible for training, mentoring, and coaching employees. Also manages associate performance and ensures adequate department coverage through influencing scheduling. Conducts activities appropriate for specific departments including, but not limited to, ensuring merchandise is stocked, tracking and reporting relevant metrics, and monitoring project activity. Maintains a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, securing doors and gates, and monitoring for potential theft or security risks. Also responsible for providing superior customer service by assisting customers in locating, selecting, demonstrating, and loading merchandise.

● Establishing and Reviewing schedules

● Maintaining high standards of customer service

● Responsible for maintaining weekly, monthly and yearly budgets o $5,200,000.00 per year

● Maximizing and maintaining merchandise standards

● Ensure customer satisfaction with product and services

● Responsible for supervising a team of approximately 70 associates throughout the store

●Maintain established profit / loss margin

● Report analysis running weekly sales by product groups

● Build relationships with buyers and merchants to maintain inventory merchandise

● Develop action plans for department, setting employee goals

● Coach, mentor and develop associates

Custom Home Building Site Foreman 10/2002- 2/2008

Steve Converse Development

Custom Home Builder: Provide customer support from start to finish of all new home building projects. Accurately estimate and price all work to maximize volume and profitability. Plan, monitor and supervise all projects to ensure quality, timely execution and budgets. Maintain all job files, including change orders, supplements, billables and receivables. Develop and implement marketing plans following specific guidelines and achieving established goals. Assist in training and development of production personnel. Uphold all safety requirements and standards within the jobsite to assure all work is completed properly and within the prevailing State and local building codes.

● Built homes including framing, insulation, roofing, siding, masonry and landscaping

● Estimated jobs and cost of materials through quotes

● Communicate building progress with customers as well as company

● Maintained record of employee hours and expenses Professional Development

● Proficient in full Microsoft Office Suite

● 10 Hour OHSA Construction Safety & Health Course

● Completed Lowe’s Leadership Training Course

● IICRC Certified

o WTR

o ASD

● Member Apartment Managers Association

● Xactimate Level 1 Certified

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