Tiffany Hanneman

Milwaukee, WI *****

ad3eg0@r.postjobfree.com

+1-414-***-****

Im Seeking a position with a well-established company, where I can further grow and utilize my customer service a well as my healthcare background. I have a real passion and commitment to help every customer/ patient with Everyday living needs. I Have been a Team Learder at Wellington place as well as BioLife. Threw my years of leadership I believe that the best contribute to improving overall customer service in any field is Practiceing active listening. It effectively shows them you are listening and established that you understand the problem and or issues and you are working on it quickly. Authorized to work in the US for any employer

Work Experience

Medical Records Technician

Horizon Home Care & Hospice - Milwaukee, WI

November 2022 to Present

Answers requests for information and documents. Transcribes notes and collaborates with healthcare providers to ensure the accuracy of medical records. Updates and reviews medical records by reviewing patients information, notifying health care providers of record deficiencies, and tracking outstanding records.

Laboratory Specimen Technician

JACKSON GENERAL HOSPITAL - Jackson, TN

September 2021 to June 2022

Laboratory specimen processor is responsible for a variety of tasks, which include specimen receiving and sorting, lab support, and test data entry. This position requires a considerable amount of flexibility, attention to detail, and accuracy.

Phlebotomy Technician

INTERSTATE BLOOD BANK - Jackson, TN

May 2019 to June 2022

Monitors donor and equipment to ensure health of donors and quality of product. Extracting blood from patients through Venipuncture or finger sticks. Analyzing blood specimens using the correct testing equipment, when necessary. Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients.

Call Center Representative

AIG - Stevens Point, WI

October 2018 to April 2019

Insurance Customer Service Representatives are responsible for offering information and advice to customers signing insurance policies. Common tasks include doing paperwork, answering phone calls, handling mail, recommending claim actions and updating insurance records. Team Leader

Wellington Place Biron - Wisconsin Rapids, WI

October 2014 to November 2018

Assist residents on everyday living need and responsibilities. Assure staffing get professional training and scheduling. Documents are well maintained and completed in timely manner. Administrator all medications to residents.

Education

High school diploma

Lincoln Senior High School - Wisconsin Rapids, WI

September 2002 to June 2005

Skills

• Phlebotomy

• Patient Care

• Medical Office Experience

• Infection Control Training

• Venipuncture

• Vital Signs

• Medical records

• Medical terminology

• Microsoft Word

• Microsoft Office

• Laboratory Experience

• Triage

• Caregiving

• Hospital Experience

• Communication skills

• Front desk

• Customer service

• Typing

• EMR Systems

• Epic

• English

• Expert

Certifications and Licenses

First Aid Certification

CPR Certification

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