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Customer Service Travel Agent

Location:
North Hills, CA
Posted:
February 05, 2024

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Resume:

Kimberly K. Keeney

ad3eeq@r.postjobfree.com

Cell: 805-***-****

SUMMARY

Dedicated professional with proven ability to work in demanding, customer service oriented environments while consistently achieving superior, positive results. Articulate, confident and meticulous. Excellent problem-solving, organization,housekeeping, goal setting, communication and reporting skills. Proficient in all MS Office applications.

• Spontaneous work personality – ability to think outside of the box and encourage others to do the same.

• Multi-Tasking skill set – quick learner and effective in managing multiple tasks at once.

• Collaborative work style – productive in a team environment and/or the ability to work independently.

PROFESSIONAL EXPERIENCE

Maid to Clean~ Owner 2012-Present

Maid to Clean is dedicated to serving clients in a professional and timely manner.

● Homes and Offices

● Deep Cleaning

● Move In/Move Out Clean

● Concierge Service

● Errands

● Grocery Shopping

● Organizing

● Same day Service

● Weekly/Bi-Weekly

● Childcare

Air B&B Rental Management 2019-present

● Schedule and meet with various trades for updates and repairs

● Provide cleaning services

● Stock items needed such as groceries and amenities

● Provide Flowers and extras upon arrival

● Run errands

Kelle Co. Catering and Events 2015- Present

● Greet and welcome guest

● Prepare food for service in a timely manner

● Communication with guest and handling special request

● Large corporate events

● Small family gatherings

● Large winery events

American Express Corporate Travel ~ 1998-2001 Corporate Travel Agent Primary Responsibilities: Flight, hotel accommodation, rental vehicle and cruise booking for senior level corporate clients. Customer service relations conducted through extensive telephone inquiries, the provision of travel quotes and travel conflict resolution.

EDUCATION / TRAINING

Certified Travel Agent.

Specialized training in airline reservations, tour and cruise booking. Familiarization with all Microsoft Office programs, Google Drive, Sabre, 10 Key, Multi-line phone systems and all other common office equipment



Contact this candidate