Customer Service Sales Floor

CHARASSE HARRIS

Phone: 470-***-**** E-Mail:**************@*****.***

Objective

To obtain an occupation in which I can strengthen my special skills and engage in customer service. Proven strengths in quickly learning new processes, technologies. Experience

Sales Floor Associate

Wal-Mart (Atlanta GA) 08/2015~03/2021

● Prepared merchandise for sales floor

● Directed individuals to merchandise locations

● Accepted and processed returns

● Suggested accessories and complementary

● Kept work areas clean and neat at all times

● Provided repeat customers with exceptional care and attention

● Prioritized and accomplished wide range of tasks in each shift

● Update Rollbacks

● Achieving established goals

● Welcome and greet customers as they enter the store Customer service Representative Remote

Dial National (North Charleston SC) 05/2018 ~06/20221

● Help customers with online orders

● Correct any mistake on customers accounts,billing,update addresses

● Ability to upsell /upgrade prudent or service

● Answer incoming calls for new customer,service orders and collection calls

● Daily log on all customers calls

● Effectively communicate using consumer friendly and appropriate language

● Strong multi-tasking skills and ability to problem solving Front Desk Resident Concierge

valet living (Atlanta, GA) 03/19~03/22

● Manage the community concierge suite and welcome residents,prospective residents, vendors,community staff and contractors when they come in

● Manage and organize the delivery of residents packages

● Maintain an atmosphere of warmth,personal interest and positivity

● Respond to all emergency calls in a prompt and efficient manner in accordance with established procedures

● Ensure to follow outlined protocol white providing amenity services to residents

● Maintain daily log for all services provided to residents in the community Custodial Supervisor 09/2012~11/2015

Little Cleaning ( Atlanta GA)

● Works with managers to approve vacation time, overtime and timecards

● Counsel and coordinate with customer management representatives on all matters relating to services performed

● Orders replacement items, and works with vendors regarding repairs to existing equipment

● Understand all employee work assignments and schedule for adequate coverage

● Scheduling and monitoring daily work flow for completeness and efficiency

● Make sure all hiring and background paperwork is completed and submitted on time ● Make all new hires and staff have received the proper training

● Make sure all inspections are completed and any failures have been corrected Sterile Processing Technician

River could (Atlanta GA) 03/2015~12/2020

● Proficiently operate all equipment necessary for the cleaning and sterilization of surgical instruments and equipment

● Train and assist incoming sterile processing techniques on proper sterilization technicians to ensure uniformity in following standard operating procedures

● Check dates on equipment

Front Desk Receptionist

Drug test CO (TX) 10/2011~12/2013

● Performs other duties assigned

● Manage drug testing

● Scan documents into document imaging system

● Collects co-pays, deductible and other out of pocket amounts at time of visit

● Greets patients and visitor into the clinic in a prompt, courteous and professional manner

● Prepares and organizes new patients charts

● Notifies nursing staff of patient arrival, placing charts in appointment order Education

Penn Foster High school Diploma (Scranton,PA) 07/2021 Skills ~Hotel experience, microsoft office,medical office experience, supervisor experience, yards,sterile experience,customer services,Retail sales

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