Customer Service Sales Manager
Resume:
C.E. ‘NICK’ NICOSIA
*** ***** * ****** (PO Box **) Mobile: 775-***-****
Virginia City, NV 89440 Email: **************@******.***
OBJECTIVE
To utilize outstanding airline, banking, incorporation, automotive, paralegal, IT sales marketing programs, management, customer service and communication skills
in order to continue producing
cost-effective growth and profits for an organization and its community.
KEY SKILLS
Extraordinary record breaking track record for growing businesses through extensive direct sales management, marketing management, customer service, team building and coordination
in banking, hospitality, advertising, publishing, marketing, communications, federal and state grant procurement, medical facilities, travel, public relations and optimum administration. EXPERIENCE
—First National State Bank of Newark, NJ. (Secured distant $400K Deposit from General Tire & Rubber, Akron, Ohio)
—Faulkner Chevrolet Cadillac,
—International Telephone & Telegraph (ITT) VP Sales and Marketing,
Upon being hired, restored a division that previously lost $20 million since its inception to record profits by our marketing an information technology system.
Achieved $5 Million net profit in my first year.
—United, Eastern, Braniff International Airlines; (Exceeded all previous sales records)
—All World Travel – General Manager 3 agencies
and Sales Manager. Customer Service Leader and retail sales leader. (Then, grew small, faltering, agency into most profitable small chain in state.)
—Laughlin Associates; VP Marketing and sales. Produced $20 million annually (Even used direct mail for six national sales representatives to solicit new clients. Unparalleled results as 100% closing ratio.
—IT&T - Chief Marketing Officer. Produced over $25 Million in incremental annual retail, and commercial sales;
and provided brand, product, and non-profit leadership.
—Health First Technologies, Carson City, NV - National Sales Manager.
Coordinated national medical representatives’ Trade Shows, (solicited over 7,000 physicians in Anaheim and 1,400 in two Philadelphia trade shows and in Atlantic City, NJ;)
—St. Mary in the Mountains, Virginia City, NV
Administrator/General Manager. Without the availability of a resident pastor, developed incremental $2.1 million in one year for largest, most photographed landmark, and oldest active Catholic Cathedral in Nevada;
Also initiated and built world-class museum and retail wine cellar; initiated five international concerts; increased retail volume by approximately 130% annually;
wrote copy and produced monthly, direct mailings for all 50 states with a 27% closing response rate; achieved unprecedented national recognition when personally applied for and was awarded first and only federal grant ever awarded to a Catholic Church in the history of the U.S.
—Comstock Chronicle Inc., Virginia City, NV - Managing Editor and Advertising Director.
Co-published and created advertising for 20-year-old newspaper in America’s largest historic district, and personally succeeded in developing creative sales resulting in newspaper’s existence today.
—Aervoe Industries, National Sales Manager
Gardnerville NV (2000-2002) - Marketing Administrator. Had
two-company responsibility with international sales over 48 million dollars; produced product and promotional information and
trade-show contracts; supported sales and marketing functions between 3,000 distributors and 60 field sales personnel, manufacture’s representatives, and independent contractors. —Territorial Enterprise Publishing Co., LLC (1999 to present),
Co-Publisher & General Manager. Responsible for layout of Nevada’s first ever printed newspaper; directed all deadlines, work tasks, production, distribution, and sales. —Comstock Chronicle & Chronicle Enterprises, Virginia City, NV (1992-1999),
CEO & Advertising Director. Expanded circulation and advertising from Virginia City to three surrounding counties, while simultaneously developing additional newspapers enabling company to improve seasonal cash flow.
—DNI Nevada Inc. Carson City, Nevada
International Sales Coordinator, for a leading manufacturer and worldwide provider of medical device-related test and measurement quality assurance (QA) products.
—RENUA, Carson City,
Marketing Coordinator and Sales for upgrade equipment for physicians
Responsible for coordinating sales at conventions ranging from 70 to 7,000 physicians...developed national distributors and Wellness Clinics in Malls with medical equipment that would enable physicians to qualify for higher Medicare income while developing more.
EDUCATION
BS, dual major, Marketing and Management, Dean’s List and graduated with Honors with distinction, —Rutgers University, New Brunswick, New Jersey, 1974
—University of Reno, Graduate School of Business, Advanced Management Certificate, Nevada, 2004 —Law 101, Case Analysis and Legal Writing, at TMCC 2010.
—Grant Writing (OSHA)
Resume:
C.E. ‘NICK’ NICOSIA
630 South E Street (PO Box 19) Virginia City, NV 89440
OBJECTIVE
Mobile: 775-***-**** Email: **************@******.***
To utilize outstanding incorporation, paralegal, financial, airline, national incorporation and IT sales, marketing, programs, management, customer service and communication skills
—in order to continue producing cost-effective growth and profits for an organization and its community.
KEY SKILLS
Extraordinary record breaking track record for both profit and non-profit corporations
through extensive direct sales management, marketing management, customer service, team building and coordination in banking, hospitality, advertising, publishing, marketing, communications, federal and state grant procurement, medical facilities, travel, public relations, administration,
Fund-raising, and national and community relationships.
EXPERIENCE
International Telephone & Telegraph (ITT) VIce President Sales and Marketing,
Upon being hired, restored a division, that previously lost $20 million since its inception, to record profits by our marketing an information technology system.
Achieved $5 Million net profit in my first year.
United, Eastern, Braniff International Airlines; Sales Management
All World Travel – General Manager and Sales Manager.
Customer Service Leader and retail sales leader.
Then, grew small, faltering, agency into most profitable small travel agency chain in state.
Laughlin Associates: VP Sales & Marketing
IT&T - Chief Marketing Officer.
Produced over $20 Million in incremental annual retail, and commercial sales; and provided brand, product, and non-profit leadership.
Health First Technologies, Carson City, NV - National Sales Manager.
Coordinated national medical representatives’ Trade Shows, solicited over 7,000 physicians in Anaheim and 1,400 in two Philadelphia trade shows and in Atlantic City, NJ;
developed national distributors and Wellness Clinics in Malls with medical equipment that would enable physicians to qualify for higher Medicare income while developing more comprehensive diagnosis.
St. Mary in the Mountains, Virginia City, NV —Administrator/General Manager. Without the availability of a resident pastor, developed incremental $2.1 million in one year for largest, most photographed landmark, and oldest active Catholic Cathedral in Nevada;
initiated and built world-class museum and retail wine cellar;
initiated five international concerts; increased retail volume by approximately 130% annually;
wrote copy and produced monthly, direct mailings for all 50 states with a 27% closing response rate; achieved national recognition when personally applied for and was awarded first and only federal grant ever awarded to a Christian Church in the history of the U.S.
Comstock Chronicle Inc., Virginia City, NV —CoPublisher, Managing Editor and Advertising Director.
Co-published and created advertising for 20-year-old newspaper in America’s largest historic district, and personally succeeded in developing creative sales resulting in newspaper’s existence today.
Aervoe Industries,
Gardnerville NV (2000-2002) - Marketing Administrator.
Two-company responsibility with international sales over 48 million dollars; produced product and promotional information and
trade-show contracts; supported sales and marketing functions between 3,000 distributors and 60 field sales personnel, manufacture’s representatives, and independent contractors.
Territorial Enterprise Publishing Co., LLC (1999 to present),
Co-Publisher & General Manager.
Responsible for layout of Nevada’s ‘first ever’ printed newspaper;
directed all deadlines, work tasks, production, distribution, and sales.
Comstock Chronicle & Chronicle Enterprises, Virginia City, NV (1992-1999), CEO & Advertising Director. Expanded circulation and advertising from Virginia City to three surrounding counties, while simultaneously developing additional newspapers enabling company to improve seasonal cash flow.
DNI Nevada Inc. Carson City, Nevada International Sales Coordinator, for a leading manufacturer and worldwide provider of medical device-related test and measurement quality assurance (QA) products.
RENUA, Carson City,
Marketing Coordinator and Sales for all upgrade medical equipment for physicians. Responsible for coordinating sales at conventions ranging from 70 to 7,000 physicians...
EDUCATION
BS, dual major, Marketing and Management, with distinction, Rutgers University, New Brunswick, New Jersey, 1974
Advanced Management Certificate, University of Reno, Graduate School of Business, Nevada, 2004
Law 101, Case Analysis and Legal Writing, at TMCC 2010. Grant Writing (OSHA).
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