MILDRED HERNANDEZ

***** ** **** **. *****, FL ***758 * 786-***-****

ad3ecl@r.postjobfree.com

Highly talented and accomplished management professional with strong background in team supervision, operation management, and program management. EXPERIENCE

SEP.2021-PRESENT

IMPORT /EXPORT OCEAN SPECIALIST (LIQUIDS)- MANUPORT LOGISTICS USA, LLC As a Liquid Specialist I handled mostly Flexitanks and ISO tanks shipments. Was responsible for documentation (Bookings, MBL,HBL, Manifest, EEI, Invoices, pick up orders, cargo releases, and consolidations) for Exports shipment. For Import shipments I confirmed rather a 10+2 or 5+2 was filed prior to departure. Depending on the inco-terms is rather if I notified our in house broker of the arrival notice or the customers broker. I supervised all deliveries as these are liquids rather it be delivered by our company of the consignees. Invoiced customers as per their rate / quote provided.

DEC. 2019- SEP.2021

TEAM LEAD EXPORT LOGISTICS COORDINATOR, SEABORD SOLUTIONS, INC. Mange team in specialized accounts in coordinating consolidated shipments. Pre-check all ITN’s have been filed correctly as per each shipper and invoice. Oversee volume of purchase orders being received in order to maximize container capacity. Keep customers updated and communicated with team on client’s expectations. Managed shipments from the beginning to end from Miami to Nicaragua, Salvador, and Honduras.

2015 –2019

LOGISTICS COORDINATOR, KERRY FREIGHT USA

Filed all FMC rates for company’s import ocean shipments into the US. Responsible for documentation (Bookings, MBL,HBL, Manifest, EEI, Invoices, pick up orders, cargo releases, and consolidations)

Managed key accounts dealing with Iraq, Lima, and all the middle east countries both FCL and LCL shipment.

Made coordination with numerous carriers. Ex. King Ocean, Tropical Shipping, Crowley, and Maersk.

Negotiated rates with the steamships and trucking companies. Send information to Customs broker on timely matter in order to clear shipments for imports and ISF 10+2 prior to shipment deporting origins.

2014-2015

SAFETY DEPARTMENT MANAGER, CP TRANSPORTATION

Handled all employee’s traffic citations and DOT Inspections. Managed the drivers on their up to date annual inspections on both truck and trailer, their medical cards, and for the owner operators their insurance cards. Managed the company’s switchboard and all trailer rentals from Utility trailers and Private Vendors.

2

2012-2014

TEAM LEAD ASSISTANT, ASSURANCE MANAGEMENT, LLC

Managed escalated calls from our customer service representatives. Made management decisions when approving refunds or withdraws of client’s funds. Handled over 3,000 accounts for our clients.

2008-2012

BILINGUAL DISPATCHER, AAA AUTO

Supervised team of 25 direct reports and coordinated activities of 137 drivers. Maintained coverage for all Northeast region.

Managed driver’s routes and schedules.

Carried out analysis of departures, arrivals, and identify potential issues and develop solutions to improve efficiency.

Knowledge of over radio 10 codes and towing terminology. Kept clients informed at all times during the emergency road service. 2005-2008

CUSTOMER SERVICE AND RENTATION, APEX LENDING

Issued receipts for payments made.

Opened and Closed accounts.

Post payments to proper accounts.

Calculate, balance, and reconcile cash drawers, cash receipts records, and spreadsheets. Set up and maintain various files, records, and registers. Research and resolve account and billing problems. EDUCATION

Miami Coral Park Sr. High Graduate 04’

Miami-Dade Community College AA 06’

SKILLS

• Bilingual both writing and speaking.

• TSA and HAZMAT Certified

• Proficient in Microsoft Word, Office,

Outlook, and Excel.

• Knowledgeable in Inco-Terms

• Knowledge of US Customs Laws and

Regulations