LARTURO MCMAHAN

Phone: 931-***-****) Email: ad3ech@r.postjobfree.com

Address: **** *********** *****, ***********, ** 37043

Summary of Qualifications

Extremely dedicated, hardworking, and dependable Air Force Veteran with over ten years of Active Service, I am extremely dedicated, hardworking, and dependable. I possess strong written, verbal, and listening skills that enable me to interact effectively with all levels of the organization. With my critical thinking abilities, I can accurately and efficiently solve problems. I have exceptional communication skills that enable me to communicate effectively in person and over the telephone. I am proficient in crisis intervention and management techniques, and I have in-depth knowledge of methods and techniques of automation, research, statistical analysis, and report preparation. Additionally, I have an exceptional understanding of Veterans and related benefits. I am seeking a position that will allow me to utilize my skills, abilities, and experience to contribute to the organization's success. My key strengths include:

Customer Service

Problem Solving

Self-Motivated

Accountability

Time Management

Strong Oral & Written Communications Skills

Detail Oriented

Project Management

Teamwork

Training/Mentoring

Organizational Skills

Interpersonal Skills

Deadline-Oriented

Excellent Communication

Analytical & Critical Thinker

Attention to Detail

Adaptability

Quality Assurance

Flexible to Change

Interpersonal Skills

Effective Leader

Multi-Tasking

Sound Judgement

Change Management

PROFESSIONAL WORK EXPERIENCE

HEMPspired, LLC: August 2020 – February 2023

115 Strawberry Alley, Clarksville, TN 37042

Owner/Operator

Hours per week: 40 Annual Salary: $85,000

Provided customers with detailed explanations of different HEMP strains while following laws and regulations for selling retail cannabis.

Created an online portfolio of all our products with detailed descriptions of the effects and usage of different marijuana strains for certain health needs.

Provided exceptional customer service to clients, assisting them in selecting the right products for their needs.

Successfully grew the business through customer retention and acquisition, leading to increased revenue and profitability.

Offered exceptional customer service while promoting the company brand and educating customers on the company’s mission and values.

Developed expert knowledge of cannabis products to best assist customers' needs.

Solved customer challenges quickly and maintained quality control on new ways of improving customer service.

Conducted product research and developed relationships with reputable CBD suppliers.

Conducted consumer follow-up calls to address quality issues and resolve concerns and complaints.

Gathered and requested information needed to solve customer concerns and complaints about products/services.

Developed positive customer relationships through friendly greetings and excellent service.

Kenwood High School: October 2019 – March 2020

251 East Pine Mountain Road, Clarksville, TN 37042

Math Teacher

Supervisor: Lauren Clark, 931-***-****) (may be contacted)

Hours per week: 40 Annual Salary: $43,000

Responsible for explaining math concepts, classroom development, activity organization, homework assessment, and general preparation and management of students in the classroom.

Created and implemented math lessons to help prepare at risk students for high stakes testing.

Interacting with parents, counselors and staff to address concerns of at risk students.

Maintained a positive and supportive learning environment for students.

Demonstrated excellent customer service skills by building rapport with students and parents and addressing their needs in a timely and professional manner.

Created lesson plans, assessed student progress, and provided individualized instruction.

Communicated effectively with parents to discuss student progress and address any concerns or issues.

Conducted regular performance assessments, taught, and modified various math courses and materials.

Monitored student progress and provided feedback to parents and teachers.

Worked in a proficient and self-directed manner, setting priorities and coordinating work in accordance with established processes, policies and regulations.

Assisted students in applying for benefits, such as scholarships, grants, and other forms of financial aid to help pay for their education.

Provided guidance on the college application process and helped students select the right school for their needs.

Used technology-based learning tools, such as interactive whiteboards and educational software, to enhance the learning experience for students.

U.S. Airforce: February 2006 – October 2019

2ND Civil Engineer SQ, BARKDALE Joint Base Andrews AFB, MD 20762

Operations Management Craftsman

Supervisor: MSG Kristopher Smith, 337-***-****) (may be contacted)

Hours per week: 40 Annual Salary: $63,000

Optimized and maintained accountability of resources including equipment, personnel, classified materials, and facilities.

Led a team of Air force personnel and managed various operational tasks, including mission planning logistics, and personnel management.

Established and maintained command and control center operations and customer focal points.

Responsible for and oversaw work orders, labor hours, facility management, project management, and daily management of the Unit Control Center.

Provided excellent customer service to internal and external customers, including responding to inquiries, resolving complaints, and ensuring customer satisfaction.

Managed and maintained operational equipment, including aircraft and ground support equipment, ensuring optimal performance and safety.

Provided excellent customer service by communicating effectively with clients, answering their questions, and addressing their concerns.

Diagnosed and repaired HVAC system malfunctions and made necessary adjustments to restore proper function.

Provided excellent customer service by answering questions, addressing concerns, and offering solutions.

Maintained accurate records of all maintenance and repair work performed.

Tested HVAC/R systems to identify malfunctions and potential issues.

EDUCATION

Bachelor of Arts in Education and Public Policy, Ashford University, 8620 Spectrum Center Boulevard

San Diego, California, 92123

PROFESSIONAL SKILLS AND TRAINING

2011 Operations Management Apprentice

2011 Airman Leadership School

2007 Air Force Training Course

HONORS, AWARDS AND SPECIAL ACHIEVEMENTS

Meritorious Unit Award

Air Force Good Conduct Medal (2nd Award)

National Defense Service Medal (2nd Award)

Korean Defense Service Medal

Global War on Terrorism Service Medal

Air Force Overseas Service Ribbon

Air Force Training Ribbon

Air Force Commendation Medal

Air Force Outstanding Unit Award (2nd Award

COMPUTER INFORMATION TECHNICAL SKILLS

Proficient in use of most major computer systems, information systems, spreadsheet applications, graphic and presentation applications, and word processing applications

Microsoft Office Applications: All Microsoft Applications

Operating System: All Windows Operating Systems

CERTIFICATIONS

Level 1 UPS Maintenance Corporate Technician

HVAC Certification

Hazmat Certification

Contact this candidate