Ashwini Dhole

Phone: 404-***-****

Email: ad3ebq@r.postjobfree.com

Location: Sacramento, CA

LinkedIn: https://www.linkedin.com/in/ashwini-dhole-2665436/ PROFESSIONAL SUMMARY

15+ years of Business Analysis/Modeling, Product Owner and Quality Assurance experience in the IT industry State Agencies (California SOS, Texas Education Agency, Oregon Health Authority, GDOAS, GDHS, GDCH, GDPH, GDOT, GA SBWC), Telecomm, Insurance and Healthcare companies.

Excellent technical skills including procedures automation, analysis and design (User Interface), implementing process re-design, reverse engineering and technical specs.

Expertise in working with Object Oriented Analysis (OOA), UML methodology and User Interface Design.

Strong experience in all stages of the Agile Methodology, Software Development Life Cycle (SDLC), and also methodologies like Waterfall and Rational Unified Process (RUP).

Experience utilizing analysis skills, implementing projects in automation environment and interacting with business stakeholders and technical staff.

Extensive experience in Business Process Modeling like developing use cases, data model, activity diagrams, functional requirements, executing, and maintaining test plans, specifications and test cases in Quality Center and Remedy.

Designed Business Process Blueprint, activity diagrams, swim lanes, context diagrams, functional decomposition diagrams and collaboration diagrams using Real Time UML.

Performed JAD sessions, Risk and Loss Mitigation, GAP analysis and Web Development for several B2B and B2C (e-commerce) projects to enhance the application.

Solid data warehousing experience using multi-dimensional models, designing OLAP cubes, star schema, data models (IE notations), reporting applications, SQL queries, ETL, UAT Testing.

A strong team leader and builder with excellent analytical and communication skills. EDUCATION

Master of Science in Information Technology from Southern Polytechnic State University, Atlanta, GA

(2003-2005)

Bachelors of Engineering from Mumbai University Affiliated College, India (1998-2002)

BA Formal Training: BPM, JIRA, Remedy, Confluence, Rational Rose

Agile Training: Product Owner, Scrum Ceremonies, Epic, Feature and User Story writing

PMP – Pursuing Certification

TECHNICAL SKILLS

Development Tools/ Languages: Toad, SQL Developer, SQL Plus, PL/SQL, Java, C, C++

Databases Server: Oracle, DB2, MS-SQL

Analytics and BI Tools: SQL Server 2014 (Integration, Analysis and Reporting), Business Objects (Web Intelligence, Universe Designer, Crystal Reporting), OBIEE 11g, SharePoint (MOSS 2007)

Enterprise Wide Applications: Oracle BI Application, PeopleSoft, SAP CRM

Cloud Services: Microsoft Azure Cloud

Implementation Methodologies: Waterfall, Agile Scrum, SDLC

Web Technologies: HTML, JavaScript, JASON, VB Script, DHTML, XML

QA/Automation Tools: Mercury QT Pro, Caliber, Win Runner, Quality Center, Remedy

BA Tools/Technologies: MS Project, BABOK, Requisite Pro, BPM Process, Rational Rose, ClearQuest, Visio, UML/RUP

GUI: Dreamweaver, MS Visio, Snag It, MS Front Page, MS Publisher PROFESSIONAL EXPERIENCE

California Department of Developmental Services, Sacramento, CA October 2022 – April 2023 Role: Senior Business System Analysis Consultant

Description: Worked for California DDS division for replacing the existing legacy software with new Electronic Health Records

(EHR) system across multiple departments – Physician, Nurses, Clinicians, Psychologist, Psychiatrist, Pharmacy, Labs etc. and integrate it with current business partners to electronically transfer individual’s medical records quickly and securely to other providers as necessary, thereby complying with critical interoperability capabilities as identified by the Federal Office of National Coordinator for Health Information and Technology. Responsibilities:

Obtained an in depth understanding of relevant business area(s) to be able to recommend solutions and build high- quality requirements.

Used a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits, storyboards and video meetings via Teams.

Shaped business requirements by making recommendations and suggesting alternatives to proposed solutions.

Understand technical options, limitations, costs, and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly.

Worked with business and project team to prioritize requirements, develop and maintain the project management plans required in CDT’s Project Approval Lifecycle (PAL) process and helped resolving competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.

Managed requirements scoping throughout the planning process and created artifacts as appropriate, including business case documentation, scope documentation, process flows and creating process workflows and swim lane diagrams across different division users and end clients (patrons) using MS Visio (BPMN). California Secretary of State, Sacramento, CA January 2022 – September 2022 Role: Senior Business System Analysis Consultant

Description: Worked on California State Achieves division for multiple CATS (California Achieves Technology Solutions) projects on Salesforce case management (Service Cloud) to increase the number of online forms submitted to the State Archives for customer records requests and records transfer/intake. Publish online forms with basic workflow elements (Records Retention Form, Records Transfer Form, Records/Research Request Form, Researcher Registration Form). Allow state agencies with Record Retention responsibilities to securely transfer electronic records to the State Archives by implementing COTS products like Backflipt and Syncplicity. Perform digitalized bulk redaction of the documents using COTS products such as Adobe Acrobat Pro DC and Relativity Pro for public access and researcher requests. Responsibilities:

Gathering business and technical requirements and creating process workflows and swim lane diagrams across different division users and end clients (patrons) using MS Visio.

Liaison between business, stakeholders and internal Publication portal Scrum teams to design system requirements business using tools like Modern Requirements (Azure DevOps), MS Visio (BPMN), Snag IT and MS Word.

Organizing meetings for requirements gathering, discussions internal and business team walkthroughs, conducting ST, UAT and M&O activities

Writing succinct user stories, prioritizing backlog, BRDs, conferencing business and technical discussion meetings on Teams. Texas Education Agency, Austin, TX September 2021 – February 2022 Role: Senior Business System Analysis Consultant

Description: Worked on Legislative House Bill 1525 requirements for TEA projects - Foundation School Programs (District Report, State-wide Reports) for calculating student attendance projections for Charter and Public schools, Staff Salary, Tax Information Survey, Transportation Route Services, Local Property Value Survey and Strategic Compensation Operations Management Systems for Teacher Incentive Allotment programs (Un-certified, State Certified and National Board Certified teachers) to retain, recruit and reward high performing teachers (payouts as per Campuses). Build interface with organizations like TTU(Texas Tech University) and Educators Certification Operation System(ECOS) and Texas Student Data System(TSDS) to perform qualified certified teacher checks.

Responsibilities:

Gathering requirements and performing data mapping and field mapping across different sources using Agile Methodologies.

Liaison between business, stakeholders and internal TEA Scrum teams to design system requirements business using tools like Modern Requirements (Azure DevOps), Team Forge, MS Visio (BPMN), Snag IT and MS Word.

Organizing meetings for requirements gathering, discussions and internal team walkthrough.

Writing user stories, prioritizing backlog, BRDs, conferencing business and technical discussion meetings on Teams.

Lead Agile-Scrum ceremonies like Daily Stand-ups, Sprint Planning, Backlog Grooming, Refinement, Demo, Retro in additional to working.

CNO Financial Group, Carmel, IN April 2021 – October 2021 Role: Product Owner / Senior Technical Business System Analysis Consultant Description: Worked on multiple ETL needs to transfer data between CNO companies like Banker’s Life Securities, Bankers Life Advisory Services, Colonial Penn, Washington National and their Vendor companies like RegED, NRS, Xtiva, Pershing, Tranzact, Morningstar, DTCC, FIS Pro Surv, Abridge to increase revenue/profitability through product sales and distribution channels, attract and retain experienced agents due to product capabilities. Use of JIRA, SharePoint, Plan View, MS SQL Server to perform data mapping through ETL. Additionally worked on projects like product enhancements, Multi-Factor Authentication

(MFA), resolving post prod issues/upgrades.

Responsibilities:

Gathering requirements and performing data mapping and field mapping across different sources using Agile Methodologies.

Liaison between internal CNO multiple business areas and external vendor teams to design system requirements business using tools like JIRA, MS Visio (BPMN), Snag IT and MS Word.

Writing user stories, prioritizing backlog, BRDs, conferencing business and technical discussion meetings on Teams.

Lead Agile-Scrum ceremonies like Daily Stand-ups, Sprint Planning, Backlog Grooming, Refinement, Demo, Retro in additional to working and supporting Waterfall projects. Oregon Health Authority Department of Health, Salem, OR October 2019 – July 2020 Role: Senior Technical Business Analysis Consultant Description: The COMPASS project involving replacement of Measure and Outcomes Tracking System to provide data collection solution that directly links with electronic health record systems, clinical trials, Behavioral Health Data Warehouse and Enterprise Client Index. Build Behavioral Health Data Warehouse RFP Solution Requirements to analyze and create reports (SAS) to support OHA, treatment providers, state and Federal stakeholders (TEDs and NORMS reporting), Oregon State Hospital, Criminal Justice& State Patrol for criminal history, monitoring of substance use disorder and mental health treatments programs. This project is to determine solution requirements, replacing or integrating community mental and behavioral health, license & certification, acute care hospitals, gambling placement monitoring systems, child support (OYA), Adult MH & BH, Child and Family BH, Addictions, Managed Care, Substance Use Disorder, one-way interfaces with Electronic Health Records (MOTS), HL7 and Medicaid Management Information System (MMIS). Use of Azure to automate deployment scripts using Power Shell. Responsibilities:

Liaison between different internal and external business user systems and Business Process Management Team to analyze, document as-is & to-be processes and document solution requirements using tools like MSs Visio, Snag IT and MS Word.

Mediated business units with conflicting and competing business requirements and scope creep.

Developed design alternatives to satisfy user, business, statutory, and system requirements.

Writing SQL queries, SSIS reports and creating reports based off data models.

Facilitated and led business and leadership meetings to walkthrough business processes and technical documentation.

Supported OHA with procurement processes by participating in RFI and creation of RFP Solution Requirements, Market Analysis (Digital marketing, benchmarking analytics), SOW evaluation and contracts.

Developed IT roadmap for tracking scheduled events and milestones that communicate planned Solution deliverables.

Analyzed large complex IT modernization portfolios for documenting business functional requirements. Environment: Oracle DB, MS Azure, Python, SQL DW, Confluence, MS Office 365, MS Visio, Oracle Policy Automation. ADP, Alpharetta, GA May 2018 – April 2019

Role: Senior Product Owner Consultant/Test Lead

Description: The project included working to build IBPM Process Management tool for ADP internal Payroll team using IBM Blue Works so that the business can redesign the BPM process and variance functionality using iterative development techniques such as Agile. This IBPM tool was used for auditing and assisting payroll associates and managers to provide as quality gate to approve of look for errors (audit worksteps) for client’s scheduled/unscheduled payroll (batch processing) which runs from three different platforms (System of Works HCM/HRM - Enterprise Autopay, PayForce and Vantage). This tool identified and limited access to users depending on their roles/responsibilities. It also allowed Payroll Managers/Admins to assign/reassign/active/deactivate Payroll Specialist using TMM (Task Manager Management) dashboard. Responsibilities:

Liaison between ADP Payroll Business and Business Process Management Team to analyze, document as-is & to-be processes and communicate business and functional requirements with both teams following Scrum methodology.

Created user stories using Rally, document business requirements, UAT documents in JIRA and Confluence.

Analyzed payroll processing data from various sources by writing SQL queries in TOAD, perform data profiling, gather reporting requirements to support various company initiatives.

Lead daily stand-up calls and sync-up with offshore team Sprint review calls on weekly basis.

Assisted Development and QA teams to resolve problems and explore opportunities for enhancements and improvements.

Organized and conduct Sprint Planning, Sprint Estimation, Sprint Retrospective and Sprint Demos sessions with team

Provided input to management on scheduling and cost estimation of projects.

Maintained and review test plan and wrote test cases in Quality Center with QA Team and conducted UAT sessions with Business Payroll and Support Solution Center teams.

Worked with cross-functional teams for building use cases, demonstrating the business requirements, developing business models.

Analyzed Business Requirements and segregate the information into high level and low level Use Cases, Activity Diagrams / State Chart Diagrams using MS Visio according to UML methodology, thus defining the Data Process Models.

Assisted Implementation, Service and Training teams with understanding new product features. Environment: Oracle DB, BPM – BPM Blue Works, Java, Rally, Confluence, Snag-IT, MS Office 365, MS Visio Georgia Department of Administrative Services, Atlanta, GA March 2016 – October 2017 Role: Senior Business Analysis Consultant

Description: The project involved working with Risk Management and Finance Division in modeling their Claims Management System iVOS in order to manage, process and pay Property & Casualty, Liability, Auto, Worker’s Compensation and Legal claims using PeopleSoft Financials (AP, GL). It also consisted of providing solutions to design COTS product for Business Continuity and Disaster Recovery tool for GTA (Georgia Technology Authority) and Oracle Policy Automation for modeling and deploying business rules.

Responsibilities:

• Lead Business Impact Analysis to develop scope of Business Continuity and Disaster Recovery plans to coordinate recovery of critical business functions for Risk Premium Billing Process and Risk Payment Process plans.

• Mapped workflows on the “as-is” and “to-be” processes using BPMN in MS Visio and Oracle Policy Modeling tool to capture rules.

• Created training documentation on Microsoft SharePoint online (Office 365 services) for OHA staff.

• Identified human resources, facility, and tools needed to continue operations of essential services and document in Business Continuity plans.

• Developed road maps for IT solution portfolios with key milestones and deliverables needed to achieve the IT solution.

• Interviewed business owners, identifying gaps and validating documents.

• Supported in creating procurement documentation, creation of RFP, SOW and other procurement processes.

• Analyzed complex IT DOAS department portfolios for documenting business functional requirements. Environment: Oracle DB, BPMN, Java, PeopleSoft Financials, MS Office 365, MS Visio CIOX Health, Alpharetta, GA September 2015 – February 2016 Role: Product Owner/ Scrum Master

Description: This project encompasses the complaint exchange of health information with ROI services, Health Information Management and Audit Management technology. The HealthPort / IOD merger projects include integration projects to replace the current PRISM IEX SFTP (Rhapsody/Mirth SFTP channels) solution to Alpharetta SFTP delivery tool (MOVEit). It involved building a new interface for UI for Site/ROI Reps – Corporate Web and Rep Online applications used by representatives to process the release of information. The project includes developing a training software module for Medical Coders for HealthPort University (instructor/students roles) in order to process medical information HIPPA compliant using HIM-Prism Overlook (IOD) for payers/payees/providers using ICD9/10 diagnostic and procedure codes. Responsibilities:

• Facilitate business analysis sessions with stakeholders and Product Manager Team following Agile environment.

• Create user stories using JIRA and document use cases, functional requirements in Confluence and system development methodologies like Dev Ops.

• Engage in Product backlog and Sprint planning sessions and work in cohesion with the Scrum Master, architect, developer and testers in Agile environment.

• Conducted Sprint demo, technical and business case reviews with Product Manager, stakeholders and technical teams.

• Lead sprint planning sessions to maintain and build a prioritizing product backlog.

• Worked on multiple teams and assist in tracking and follow through the STRAW tickets (post development issues).

• Engage in daily stand-ups, document weekly status reports, issue escalation, meeting minutes, driving team performance and fostering an environment of continuous improvement including facilitating decision making and protecting the team from outside forces and distractions. Environment: JIRA, Agile Scrum, Confluence, MS Office, Visio. Axis Capital, Alpharetta, GA November 2014 – September 2015 Role: Senior Business Intelligence Business System Analyst Description: The Axis Capital assignment included working on project monitoring, conducting data analysis on transactional data, modeling and developing BI Reports using Tableau 9.0 and SQL Server 2014 for ongoing performance management with Axis- Insurance lines of business (Financial Institutions, Axis Professionals, Professional Firms and Design Construction Environmental, Property & Casualty and Surety). The project is driven by Actuaries but a forum for analysis and discussion between Business SMEs between Underwriters, Product teams, Claims, Finance and Ledgers. Responsibilities:

• Facilitate requirements analysis sessions with Product Managers, Development Manager and interacting with diverse SMEs for implementation to document business/system requirements.

• Review, analyze, and evaluate business systems and user needs.

• Analyzed profitability of products looking at the data in SQL database.

• Used SSRS for creating, deploying and managing reports.

• Performed data audits and data profiling to ensure accuracy to established data standards and write system requirements.

• Coded Business Rule in rule engine, data mapping and troubleshoot data issues.

• Conducted and documented meeting minutes with business – actuaries, underwriters and Finance teams. Environment: MS SQL Server, JIRA, Agile Scrum, Oracle DB, Oracle Policy Automation, Tableau, MS Office, MS Visio. McKesson Corporation, Alpharetta, GA December 2013 –October 2014 Role: Project Coordinator/Senior Business System Analyst Description: This project involved creating an Intelligence Hub to support McKesson - Healthcare Provider and Payer applications using Agile methodology. The project is to develop a cloud-based system (SOA cloud) to house all healthcare applications from Relay-Health (Payer) perspective. Other clinical systems included in the analysis are Medicaid Claims, MITA, CMS Seven Standards and Conditions, HIPPA, ClaimsXten (InRule engine) Relay Health - Clearance, Assurance and Accounts, Clear Coverage, Code Finder, ICD-9/10 code analysis, process decomposition, Business Process Mapping, Billing and Insurance. Responsibilities:

• Facilitated requirements analysis sessions with Product Managers, Development Manager and interacting with diverse staff for ICD10 implementation to document business/system requirements.

• Documented features, process workflows in Visio and data element analysis of the ICD 10 sets for reporting medical diagnosis and inpatient procedures.

• Documented API Matrix for designing of business system solutions for supporting Infrastructure project, Product Status, Relay Analytics (Reporting SSRS) requirements using SQL query analysis.

• Performed data integration testing, testing REST API in SoapUI, managed multiple applications and study the current application architecture and data from the system requirements and database (Oracle) perspective.

• Catalog APIs for the application under investigation and work on feasibility study for API Management tool.

• Documented functional requirements for large complex IT portfolios of IT solutions.

• Engaged in daily standup Scrum calls and report weekly status reports to management. Environment: MS Azure Cloud, API Management tool, Oracle, MS Office, Visio. Georgia Department of Human Services, Atlanta, GA June 2013 – December 2013 Role: Senior Business System Analyst

Description: The objective of the project included working for DHS-OIT business to gather requirements for different departments like DCSS, Division of Family Child Services, DIS that house their programs under OIT. Worked on programs like, Independent Living Program(budget 100K), WIC, Afterschool Child Care(budget 120K), Medicaid Claims, MMIS, MITA, HL7, CMS Seven Standards and Conditions, ICD-9/10, BPM, CARTOOL and OFI Data tool to name a few. Responsibilities:

• Developed project scope and project plan and customer focus effective communication with stakeholders.

• Developed IT solution roadmaps with vision on security, functionality, innovation and consolidation.

• Managed individual workloads on multiple projects and assisted in prioritizing tasks.

• Documented features ensured appropriate deliverables, process workflows in Visio and data element analysis.

• Conducted demo presentation of the application for DFCS Annual Orientation Meet.

• Managed test strategy, plan, test cases and defect logs for conducting UAT with users. Environment: Java, MS Office, MS Visio, HP Quality Center. Georgia State Board of Workers’ Compensation, Atlanta, GA March 2012 – May 2013 Role: Project Coordinator/ Business Analyst

Description: This project involved the development of Integrated Claims Management System, an infrastructure project that supports the primary business function to evaluate and process the claims for the State Board of Georgia using PeopleSoft Financials (AP, GL). This application supports Medicate Claims and Doc Processing, EDI, Property & Casualty, ADR (Alternate Dispute Resolution), Appellate, Enforcement, MCR (Managed Care and Rehabilitation, Medicaid Claims), Settlements, Self- Insurance and Insurance (Licensure), Legal (Hearing) Division, and Fiscal Unit and Process Improvement Oversight departments. Responsibilities:

• Facilitate requirements analysis sessions, map processes using Visio and BPMN and clarify unclear and hidden requirements with Business users stated above.

• Documented features, business risk assessments, process decomposition and Business Process Workflows in Visio.

• Conducted JAR and JAD sessions to lead new infrastructure design and build out. Proactively managed scope creep.

• Troubleshoot code and workflows issues using IBM File Net, IBM Case Manager. Wrote and ran SQL queries to verify data in the Oracle database. Analyzed large complex portfolios of IT solutions for documenting business/solution req.

• Developed IT solution roadmaps with vision on security, functionality, innovation and consolidation.

• Created status reports, Meeting Minutes, Communications Logs and Issues logs as Project Coordinator role. Environment: Oracle 10g, IBM File Net, IBM Case Manager, MS Office, MS Visio, TOAD AT&T, Atlanta, GA August 2011 – February 2012

Role: Business System Analyst

Description: ATT used this Small Business Suite Automation project to meet a variety of small business needs, single on-line billing experience, integrated credit decision, high speed internet – integrated voice and data solution, wireless LAN management, and single renewal date across products in a bundle (e-commerce). Responsibilities:

• Facilitate requirements analysis sessions with Business users.

• Documented features, project scope, functional and data requirements use cases for the Business requirements document using Rational Requisite Pro and Business Process diagrams, functional decomposition diagram in Visio and tracked change requests.

• Managed cross functional projects and enterprise-wide virtual teams. Environment: Rational Requisite Pro, MS Visio, MS Office Georgia Department of Community/Public Health, Atlanta, GA May 2010 – July 2011 Role: Business Feasibility Analyst

Description: The project analyzed, suggested, and implemented a new single USDA/FNS approved WIC web based front-end system across 18 districts in Georgia which improved data integration, adapt to changing legislation, flexible to add more functionality (modules) and facilitate the transition from paper voucher to an Electronic Benefits Transfer system (EBT). Responsibilities:

• Facilitate requirements analysis sessions with business users and JAD with the development team.

• Documented features, project scope, functional and data requirements, Use cases for the Business Requirements document using feasibility study approach, UML and Business Process diagrams, functional decomposition diagram in Visio.

• Assisted Project Manager for preparing SOW, RFP, RFQ and Gap Analysis and procurement documents after analyzing other existing USDA/FNS approved WIC systems from other states (Kentucky, Michigan, Arkansas, Wisconsin and Massachusetts).

• Developed “as is” and “to be” business process work flow, activity diagram, swim lanes and context diagrams to solve the given business problems and develop feasibility assessment document.

• Experience in implementing, training and delivering presentations to business users, WIC clinic administrators and coordinators on new procedures and applications developed. Environment: EBT system, MS Office, MS Visio, Java, SAS Assurant Solutions, Atlanta, GA January 2009 – June 2010 Role: Business Intelligence Analyst/Test Lead

Description: This Assurant project identified and documented code deficiencies and retested the fixed issues for Extended Protection GE Services, Infrastructure and Ledgers insurance project. Executed T-SQL statements on SQL Server 2008 application to ensure information is properly transferred from SMART application to the SQL Server where reports were being generated.

Responsibilities:

• Performed data analysis and validation in SQL server 2008 and Data Marts and executed test cases in Quality Center.

• Tested reports against ODS and Cubes using Excel and Report Builder.

• Developed reports in SSRS and performed ETL processes using SSIS.

• As a product owner facilitated and preferred direct means of communication (Agile communication).

• Documented functional and non-functional requirements from Business Requirements Document.

• Developed test strategy, software test plan document, writing test cases and conducted test case walkthroughs. Environment: MS SQL Server, Oracle 10g, Toad, MS Office, MS Visio, HP Quality Center Cox Communication, Atlanta, GA February 2009–December 2009 Role: Senior Business Intelligence Analyst

Description: This project included EBI Problem Handling KPIs (customer complaints and customer retention criteria), Data Load performed from ODS to EDW, ICOMS, Customer Care (IVR, Speech Cycle), Netcool, Billing system, UET ticketing system – Remedy (UET tickets), OSS and iNav.

Responsibilities:

• Gathered reporting requirements, developed traceability matrix, redefined measures, mapped data elements and definitions for calculating metrics to address end to end Problem Handling Standards.

• Performed data analysis for COX customers for their resolved and unresolved trouble tickets and effective Truck Rolls tickets using ICOMS - TC ticketing application.

• Performed data analysis on EDW and ODS databases in SQL Developer to have holistic, accurate and consistent view of CSRs and Cox customer performance.

• Performed SQL queries in Oracle SQL developer to perform data analysis. Environment: MS SQL Server, Oracle DB, Toad, MS Office, MS Visio Georgia Department of Transportation (GDOT), Atlanta, GA January 2008–January 2009 Role: Project Coordinator / Senior Business Systems Analyst Description: The Georgia Department of Transportation utilized Section 106 of the National Historic and Archaeological Preservation Act (OEL) together and manages requirements for mechanizing the Section 106 of the National Historic and Archaeological Preservation Act process using MS SharePoint 2009, GIS and MS Project. Responsibilities:

• Performed GAP analysis to map requirements and data elements for GDOT OEL Imaging solutions and process optimization.

• Documented the user-defined requirements, system use cases, high-level process map, data and functional requirements into Business Requirements Document, developed

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