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Customer Service Accounts Receivable

Location:
Scarborough, ON, Canada
Posted:
February 05, 2024

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Resume:

TE

TIMOTHY EVANOFF

tevanoff**@gmail.com 437-***-**** Scarborough, ON M1M 2Z2

Outgoing Office Administrator with 21 years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere. Office Supply Management

Well versed in Miracle Service and Industrios programs Average Knowledge of Microsoft Excel and Word

Customer Service

Teamwork and Collaboration

Time Management

Calm Under Pressure

Verbal and Written Communication

Computer Skills

Professional and Courteous

Problem Resolution

Scheduling and Coordinating

Work Planning and Prioritization

Documentation and Reporting

Advanced Commercial Food Equipment

Scarborough, ON

Office Administrator

04/2018 - Current

Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries. Replenished office supplies, placing new orders for restocking to maintain inventory.

Processed financial documents, contracts, expense reports and invoices. Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.

Filtered emails based on importance and escalated issues to leadership. Created memos, letters and other documents, fostering internal and external communication.

Prepared and proofread internal and external communications for syntax and grammar.

Handled requests-for-information and delegated customer service tasks to appropriate employees.

Maintained office organization to support efficiency, professionalism and performance objectives.

Entered daily invoices with in-house accounting software. Administered payroll and maintained proper documentation of employee personnel.

Consulted with management to resolve equipment performance and output quality problems.

Monitored office inventory to maintain supply levels. Monitored accounts receivable, advising of delinquencies or other account irregularities.

Implemented and maintained company protocols to facilitate smooth daily activities.

Summary

Skills

Experience

Established and maintained filing systems to support office personnel. Monitored payments due from clients and promptly contacted clients with past due payments.

Interpreted and communicated work procedures and company policies to staff.

Reviewed files and records to obtain information and respond to requests. Used judgment and initiative in handling confidential matters and requests.

Array Marketing Scarborough, ON

Aftermarket Care Coordinator

07/2008 - 04/2018

Management of 10 person team

Coordinated work activities and scheduling of team members duties Performed performance reviews for team members

Coordinated with multiple departments to acquire necessary materials for project completion

Coordinated with logistics department to have projects delivered on time Array Marketing Scarborough, ON

CNC Lead Hand

06/2006 - 07/2008

Trained employees on company procedures and worksite safety. Allocated personnel and other resources to assist team in meeting objectives and helping workers to meet team goals. Promoted workplace safety by checking team member compliance with safety guidelines.

Collaborated with team management to monitor team performance and implement disciplinary action when necessary.

Array Marketing Scarborough, ON

CNC Operator

01/2001 - 06/2006

Kept parts within close tolerances of design standards to maintain optimal quality.

Changed out aging tools, fixtures and offsets.

Set-up and operated lathes, mills and grinders to cut raw materials. Observed company's strict safety rules during each shift to avoid job-related injuries.

Monitored and adjusted processes or equipment to improve quality and productivity.

Achieved safety, quality and performance standards to meet production schedules.

Leveraged micrometers, verniers and gages to accurately inspect parts. Collected data, fostering continuous improvement and production inspection process.

Used devices, templates and fixtures to measure dimensions of finished workpieces for conformance.

Established and performed quality assurance duties to maintain acceptable production levels.

Maintained production tooling by replacing and grinding worn tools. Worked with supervisor to debug and develop production processes and learn machine set-up skills.

Worked from layout and work order, created programs and set up machines to produce required parts.

Birchmount Park Collegiate Institute Scarborough, ON High School Diploma

06/1995

Education and Training

Centennial College of Applied Arts And Technology Scarborough, ON Some College (No Degree) in AutoCAD Graphics (2 Modules) Spending time with my wife and daughter

Active reader of 50-100 pages daily

Jigsaw Puzzles

Active collector of hardcover novels

Hobbies



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