Post Job Free

Resume

Sign in

Customer Service A Team

Location:
Downtown, HI, 96813
Salary:
60-80,000
Posted:
February 05, 2024

Contact this candidate

Resume:

Nathan Kolkema

*** * **** **. ****** Shores, MI *9441 616-***-**** ad3ebc@r.postjobfree.com

About me:

Over the last ten years, I’ve had the opportunity to work in different workplaces with positions that have taught me lasting communication, relational and leadership qualities and skills. I have seen the importance of working together as a team and how a company can benefit as a whole when that is done well. Staying organized and on task is something I value and consider to be of utmost importance. I am looking to join the team of a growing business where I can use my talents and skills for the benefit of the company and community. Working and interacting with customers is an asset I could also bring to the team. Having a positive attitude at the start of each day is something I take to heart and enjoy spreading to others around. My family and I are in the process of moving to the island and we are ready to give back to this awesome community! I am willing to work hard at a physical labor position or use my sales and customer service skills to help a business grow. Mahalo!

Experience

Kirby Grill - Grand Haven, MI (2012-2013)

●Washing dishes/keeping kitchen clean & organized

●Daily food preparation

●Cooking food based on customer orders

●Inventory

Fish X2 – Spring Lake, MI (2013-2014)

●Opening & Closing restaurant

●Taking orders & cooking to satisfaction

●Managing shifts to ensure all tasks were done well

●Keeping the business flowing

●Manage cash register & money handling

City Farmer – Grand Haven, MI (2014-2015)

●Managing customers property needs

●All landscaping tasks

●Cleaning shop before and after hours

●Understanding and completing work orders fully

NorthStar RealEstate – Grand Rapids, MI (2015-2016)

●Manage commercial properties and appearance

●Complete and send invoices & work orders

●Landscaping & building maintenance

●Customer relations

●Marketing to business to gain new clients

Meijer – Grand Haven, MI (2016-2016)

●Managing warehouse & Inventory

●Hilo driving (keeping warehouse organized)

●Closely worked with management to hit team goals

●Stock shelves & keep good store appearance

●Customer service

Pro-Vision Video Systems – Byron Center, MI (2016-2017)

●Manage CRM database (ACT) & multi-state territories

●Handle all customers calling in for service & support

●Invoicing with QuickBooks

●Accounts receivable & payable / some general accounting

●Responsible for $40k in monthly sales

●Other office tasks

●Customer service

●Manage CRM system

Lakeside Surfaces – Muskegon, MI (2017-2020)

●Load & run CNC machines

●General physical labor shop tasks to keep good business flow

●Travel & install countertops in residential homes and commercial businesses

●Manage entire project details from start to finish

●Work closely with kitchen & bath companies on major projects to ensure customer satisfaction

●Schedule & coordinate logistics for install routes throughout entire state

●Manage CRM system

Anchor Insurance Group - Muskegon, MI (2020-2023)

●Sell insurance policies (home, auto, business, etc.)

●Market my business to generate leads

●Communication with community members & local businesses

●Customer service

●Manage CRM system

4Front Credit Union - Norton Shores, MI (2023- Current)

●Money handling

●Opening personal and business accounts

●Cross selling loan services

●Customer service

●Balancing the vault and balancing cash drawers

●Manage CRM system

Education

Muskegon Community College (2014-2015)

●Basic business classes and general education

Grand Rapids Community College (2015-2016)

●Electrician job training

**References upon request**



Contact this candidate