ELLEN DENISE ALLEN

Marittia, GEORGIA *****

224-***-**** - ad3eab@r.postjobfree.com

PROFESSIONAL SUMMARY

Top-notch Invoice Clerk with substantial experience processing and reconciling high volume of invoices. Identifies discrepancies and resolves errors in invoices with a sharp eye for accuracy. Proficient in accounting software and Microsoft Excel. SKILLS

Document Management

Expense Reporting

SAP Experience

Oracle Financials

Payment Processing

Invoice Verification

Microsoft Office

Invoice Processing

Continuous Improvement

Customer Service

Organizational Skills

Accounting Knowledge

Vendor Management

Attention to Detail

Analytical Thinking

Deadline Management

Payment Tracking

Financial Record Keeping

Hour Tracking

Invoice Generation

Account Updating

Inquiry Handling

WORK HISTORY

12/2021 to 12/2023 Invoice Processor

Kellen Company – Atlanta, GA

Reduced invoice discrepancies by meticulously verifying information and promptly addressing errors.

Improved processing time for high-volume invoices by developing organized filing systems and prioritizing tasks efficiently. Enhanced team productivity with diligent cross-checking of invoice details and collaborative problemsolving.

Ensured timely payments to vendors by accurately inputting payment details and following up on outstanding invoices.

Facilitated smooth communication between departments by serving as the liaison for invoicing matters, helping resolve any discrepancies or questions. Boosted accuracy rates in invoice processing through rigorous attention to detail and ongoing training in industry best practices.

Managed a diverse range of invoices from various industries, adapting quickly to unique requirements and documentation standards.

Assisted in the transition to paperless invoicing, contributing to a more sustainable work environment while reducing costs associated with printing and storage. Strengthened vendor relationships by consistently providing exceptional customer service when resolving billing inquiries or disputes over phone or email correspondence.

Tracked invoice metrics such as volume, cycle-time, accuracy rate using spreadsheets or custom software applications; used findings in regular reporting updates to management about the effectiveness of invoice processing strategies. Conducted periodic audits of processed invoices, identifying discrepancies and taking corrective action to prevent future errors or inefficiencies. Prepared and mailed invoices to customers, processed payments, and documented account updates.

Reviewed invoices for accuracy and completeness prior to issuing payments. Entered invoice data into company's invoicing system to enable proper tracking and record keeping.

Handled accounts payable activities to facilitate accurate payment of bills and expenses.

Processed invoices and payments in line with company policies and procedures. Executed billing tasks and recorded information in company databases. Managed invoicing and payment processing operations. Investigated and resolved invoicing discrepancies to maintain good vendor relations.

Compiled and submitted weekly and monthly reports to management for review. Verified vendor accounts by reconciling monthly statements and related transactions.

Maintained accurate records of invoicing and payment activities in compliance with company and legal requirements.

Developed and maintained relationships with vendors to get prompt payments. Followed-up on past due payments to facilitate prompt collection of payments. Used data entry skills to accurately document and input statements. Generated monthly billing and posting reports for management review. Audited and corrected billing and posting documents for accuracy. Responded to customer concerns and questions on daily basis. Maintained accurate records of customer payments.

Reconciled accounts receivable to general ledger.

Kept vendor files accurate and up-to-date to expedite payment processing. Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.

Utilized various software programs to process customer payments. 05/2020 to 12/2023 Office Manager

Kellen Company – Atlanta

Streamlined office operations by implementing efficient filing systems and organizational strategies.

Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.

Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships. Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets. Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.

Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry. Maintained computer and physical filing systems.

Created, maintained and updated filing systems for paper and electronic documents.

Updated reports, managed accounts, and generated reports for company database. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Developed and maintained successful relationships with vendors, suppliers and contractors.

Coordinated special projects and managed schedules. Coached new hires on company processes while managing employees to achieve maximum production.

Controlled finances to lower costs and keep business operating within budget. Reported to senior management on organizational performance and progress toward goals.

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

04/2004 to 04/2019 US NAVY BASE BOOT CAMP

US Contractors – Great Lakes, IL

Skilled at working independently and collaboratively in a team environment. Self-motivated, with a strong sense of personal responsibility. Proven ability to learn quickly and adapt to new situations. Worked well in a team setting, providing support and guidance. Worked effectively in fast-paced environments.

Managed time efficiently in order to complete all tasks within deadlines. Demonstrated respect, friendliness and willingness to help wherever needed. Excellent communication skills, both verbal and written. Passionate about learning and committed to continual improvement. Strengthened communication skills through regular interactions with others. Organized and detail-oriented with a strong work ethic. Used critical thinking to break down problems, evaluate solutions and make decisions.

Paid attention to detail while completing assignments. EDUCATION

1992 High School Diploma

Oak Ridge High School - Orlando, FL

REFERENCES

References available upon request.

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