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Customer service, accounts receivable, collections, team worker

Location:
Puyallup, WA, 98374
Salary:
$20.00/hr
Posted:
February 06, 2024

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Resume:

Jeanette Sessler

Puyallup, WA *****

408-***-****

ad3e9o@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Strength in regulatory reporting

Effective time management

Strong organizational skills

General ledger accounting

Flexible team player

Tested managerial techniques

Customer relations expert

EXPERIENCE

Robert Half San Jose, Tacoma 2013-2023

Accounts Receivable-Collections-CSR temp positions in variety of industries with extensions to contracts WIRB-Puyallup 2019-2020

Collection Specialist with aging collections by email and phone with “velvet hammer” approach Total Wine & More Fremont, CA 2015-2018

Assist customers with selection of beverages

Work with the team providing a unique shopping experience and training Work the wine bar on regular basis

Beverly Heritage Milpitas, CA 2013-2015

Income Audit/Accounts Receivable

Verified input and inserted income audit into GL along with payments took beverage inventory and Responsible for accounts receivable

Hilton Santa Clara, CA 2000-2013

Food and Beverage Controller

Secure and input income audit to GL with supporting audit reports, train and program POS system expediting revenue, maintain credit card reports, gratuity, tips, and allowances to review transactions, process all inventory into GL, train and supervise purchasing agent, filing food and beverage reports at end of month for P&L, submitting schedules for accounting, introduced wine selection and verified orders for beverages, filling other positions when needed Member of the original Hilton opening team; assisting with set up of accounting, purchasing, food

& beverage and gift shop, contracting outside support companies Awarded five Manager of Quarter and two Manager of Year awards Hilton - Sunnyvale, CA 1983-2000

Credit Manager

Maintained $1.5 million aging, handling all credit card disputes, working with the sales - catering departments on credit applications, adjustments

Started as cashier, transferring to accounting as head cashier, moving into AR, with promotion as Credit Manager

Single handedly maintained all Accounts Receivable with an excellent aging showing 80% in current.

Awarded several Manager of Quarter and 1998 Manager of Year award EDUCATION

United States Marine Corps San Diego, CA, USA

Communications



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