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Office Manager Customer Service

Location:
Port Richey, FL
Posted:
February 06, 2024

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Resume:

Jenna M. Rash

704-***-**** ad3e9d@r.postjobfree.com

**** ****** ** *******, ** 34691

Education: Bachler of Arts (Business, Communications, and Psychology) St. Andrews University, Laurinburg, NC, 2011

Business Manager of Balanced Equines: April 2020 – May 2023

• Implemented strategies to promote smooth business flow and sales

• Maintained client records and

ensured timely accurate customer service

Nurtured client relationships and maintained daily correspondences

• Formulated customer billing, ensured smooth office flow and managed administrative duties Lenux Stables and Riding Academy, Huntersville, NC Office Manager: Sept 2017-March 2020

• Maintained office services and flow

• Handled correspondence, complaints, and inquiries through email and over the phone

• Controlled correspondence with clients and day to day scheduling

• Implemented and maintained procedures/office administrative systems and utilized Mircrosoft Word and Excel

Organized customer billing and pay roll

using QuickBooks

West Jefferson Chiropractic, West Jefferson, Ohio

Assistant Office Manager: January 2015- June 2015

• Welcomed patients by greeting them upon arrival

• Answered telephone calls and referred inquiries to doctors

• Exchanged information with law firms regarding open Worker Compensation cases, Disability claims, and car accidents

• Sent and received faxes and dictated mail flow

• Upheld security procedures and general office safety

• Monitored and maintained patient records

• Scheduled appointments

• Operated x-ray machine

Exalt & Salute, West Jefferson, Ohio

Personal Assistant to facility owner/Head Trainer, Monet Ward: October 2014 – June 2017

• Maintained close correspondence with clients and outside business partners

• Managed sale transactions of horses, ponies, and equipment

• Promoted a favorable public image by involvement in local community events, job fairs, seminars, educational clinics, and horse shows

• Coordinated public events hosted by Exalt &Salute, insured efficient flow of riding lesson schedule and arena set up, taught riding lessons to all ages



Contact this candidate