KIRAN PATIL

Sr QA and Test Manager

ad3e98@r.postjobfree.com 862-***-**** Princeton, NJ

SUMMARY

• Over 20 years of QA experience in all phases of the software life cycle.

• Proficient in QA Test Management, requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.

• Skilled in defining Testing Methodologies, designing Test Plans and Test Cases, verifying and validating applications, and documentation based on standards for software development.

• Successfully managed mid to large-scale software testing and systems integration projects with 20+ million budgets and 40+ onshore and offshore team members.

• Extensive experience in Guidewire PolicyCenter, BillingCenter and ClaimCenter in Personal and Commercial Auto & Property, Commercial Umbrella, Business Owners Policy (BOP), Workers’ Compensation, Farm owners, Agriplus, General Liability, Inland Marine, Crime, Tenant Renters, Commercial Package (CPP), Personal Auto Special Tenants, Personal Renters/ Condo, Pollution Managed Farm Protection, Watercraft and Growmark LOB's.

• Areas of Expertise:

Build Test Competency Centers

Build Test Strategy/ Planning/ Execution

Define Business Processes

Defect, Release & Risk Management

Test Implementation Agile/ Water-Fall/ RUP / V

Model /Old Vs New

P&C core transformations Delivery Lead for

Personal and Commercial lines with Agile /

Waterfall.

Responsible to deliver annual roadmaps

partnering with Business Stakeholders

Business development and Client relationship

Coaching and mentoring internal and external

teams

Technical Product Owner

Setup Test Environments/Architecture

Risk Based Testing

Vendor Management

Data/Business/Systems Analysis

Mentor Test Team Members

CERTIFICATIONS / TRAININGS

• Guidewire Functional Certifications in PolicyCenter, BillingCenter, ClaimCenter and Config Fundamentals

• Perfecto Mobile Selenium WebDriver

• HP Software Application Lifecycle Management 12.0 Essentials

• IBM Project Management Fundamentals

• MCSD - Microsoft Certified Solution Developer

• Rational Team Test for Functional and Performance testing, IBM

• Rational Clear Quest, Rational University

• WinRunner 7.0, Mercury Interactive

EDUCATION

Bachelor of Engineering Computer Science – Karnataka University India Page 2 of 3

EXPERIENCE

PricewaterhouseCoopers (PwC) New York May 2014 – June 2023 Manager, Advisory at PwC

• Successfully delivered Guidewire transformation initiatives relates for Property & Casualty insurance applications related to serval top insurance groups in the range of $ 20-40 Mil transformation programs. LOBs: Commercial Lines and Personal Lines.

Personal Lines Auto, Homeowners, Dwelling, Umbrella, Personal Liability, Personal Inland Marine. Business owners, Commercial Auto, Commercial Package, Commercial Property, Commercial Umbrella, Crime, General Liability, Inland Marine, Workers' Compensation

• As Delivery Leader, successfully led strategic initiatives and managed PMO, BA, SME, Dev and Testing teams for system configuration, integration, user acceptance testing and beta testing on Guidewire Policy, Billing and Claim Center implementations for mega insurance companies for Personal and Commercial lines. Educated, guide and mentor staff.

• Participate in sprint planning sessions, develop user stories.

• Defect Management - Defect Process Overview, Defect Status & Ownership, Defect Severity & Priority Guidelines

• Test Data Management - Creating and Managing Test Data, Test Data Management and PII Data Handling Testing Tools - Test Tool Overview, Test Management - Jira, MS Excel, PowerPoint, Postman, SOAP UI Other Testing Efforts: Automation Testing, Performance Testing, Environmental Strategy.QA Activities & Metrics

• Major clients worked on ClaimCenter transformations are with Encova, Country Financial, SAIF and State Fund

• Closely worked and managed multiple Guidewire third party ClaimCenter vendors such as - Arb Forum, Agero, CCC, CorVel, Copart, Enterprise, ISO, LexisNexis, Map, Safelite, Snapsheet, Quest and Xactimate teams.

Time Warner Cable Greater New York June 2012 - April 2014 Product Owner & QA SME

• Role was instrumental in the development of the strategic vision and tactical implementation of the overall comprehensive online TWC.com web site strategy for the eCommerce and Interactive Marketing team using Agile software development methodology.

• Built and executed an Agile Testing Strategy were applying the agile methodology from a testing perspective during inception, development and stabilization phases to deliver the quality product.

• Managing and prioritizing the product backlog, which contains the features and requirements of the product.

• Ensuring user stories are ready and have the correct acceptance criteria.

• Participating in Scrum events, such as sprint planning, sprint review, and sprint retrospective.

• Acting as the liaison between the development team and the stakeholders, and resolving any conflicts or issues.

JPMorgan Chase (BDS - Broker Dealer Services @ Wall Street) New York November 2010 - May 2012 Senior QA & Testing SME

• Successfully executed Trading applications with leadership team to deliver quality functionalities across Equity, Options, Mutual Fund, Fixed Income and Money Market Funds applications using Agile and Waterfall methodologies.

• The role was very challenging, aggressive and he was responsible for test planning and implementation from Planning, Requirement, Design, Development, SIT, UAT and Production check out. Accountable for providing daily dashboard reports to senior management leaders.

• Defining and explaining project objectives, processes, policies, procedures and rules.

• Approving or getting approval for changes in rules, procedures and policies.

• Informing and communicating with stakeholders regarding project goals and deliverables. Page 3 of 3

State Farm ® Bloomington IL July 2008 - October 2010 Senior QA SME

• Successfully executed Property & Casualty insurance and financial applications related to State Farm Insurance that were delivered by Business Information System (BIS) delivery team. Responsible for validating and verifying that the systems solutions meet business, functional and technical requirements. This effort involved providing Agile Sprint based Testing and Quality Strategies for testing strategy, test planning and test execution. Accountable for an accurate testing deliverable throughout the Agile software development life cycle from Inception to Deployment phases.

• Overseeing quality standards to ensure the company delivers the highest quality goods or services. Developing, implementing, and managing quality control measures and processes to ensure that products meet quality specifications. Determining and establishing suitable standards of quality for products. Communicating quality standards to the QA team and other relevant departments, such as product development.

RLI Peoria IL August 2007 - May 2008

Senior QA SME

• Successfully executed the Personal Umbrella Policy Full Life Cycle (PUPFLC) Insurance Agile project. He was solely entrusted by RLI management to deliver a quality product to end user.

• Major responsibilities included hands on role in planning, designing, executing, evaluating and implementing the Agile testing efforts for Personal Umbrella Policy Full Life Cycle.

• Building up and leading the Testing Team to the success of project

• Developing, implementing, and managing quality control measures and processes to ensure that products meet quality specifications.

• Applying the appropriate test measurements and metrics in the product and the Testing Team

• Overseeing quality standards to ensure the company delivers the highest quality goods or services. IBM Global Services Singapore January 2003 - June 2007 Advisory IT Specialist, Service Delivery Manager

DBS Bank

• As the Service Delivery Manager for the DBS Bank account was solely responsible for delivering multiple quality products from inception to delivery at Advance Delivery Test Center. Played a major role to build Test Competency Center for Advance Delivery Center.

• Receiving and evaluating customer requests and complaints.

• Establishing and maintaining strong relationships with internal and external stakeholders.

• Providing leadership to the service delivery team.

• Overseeing quality standards to ensure the company delivers the highest quality goods or services.

• Developing, implementing, and managing quality control measures and processes to ensure that products meet quality specifications.

• Communicating quality standards to the QA team and other relevant departments, such as product development Organizing and participating in product testing methods and procedures. CITIBANK ASIA PACIFIC TECHNOLOGY Singapore March 2001 - December 2002 QA & Test Leader

• Involved in managing & executing the CITIDIRECT cash management and private banking application for SIT & UAT phases to 14 Asia Pacific countries.

Prior to working with Citibank Mr. Kiran held the following positions: Commerce Exchange, Singapore Software Test Engineer March 2000 – January 2001 Advance Technology Labs Software, India Test Engineer October 1998 – February 2000 Shipi Software Signature, India Programmer Analyst August 1997 – September 1998

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