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It Director Client Service

Location:
Hoffman, NJ, 08831
Posted:
February 06, 2024

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Resume:

TREVOR QUINN

ad3e8o@r.postjobfree.com• 609-***-****• linkedin. com/in/trevorquinnit• Princeton, NJ, 08540, US IT Director

Tech-savvy and analytical professional with extensive experience in spearheading IT and sales operations through dynamic leadership, workflow optimization, and cross-functional collaboration. Track record of managing and supporting user-focused technology solutions, streamlining routine IT operations, and improving productivity, client service, and overall performance. Recognized for implementing process improvement initiatives, identifying areas of advancement, achieving high-level client satisfaction, and meeting corporate objectives while adhering to stated policies and guidelines. Experienced at leading IT projects from conception to completion, supporting enterprise technical staff, maintaining documentation / SOPs, and developing innovative technological solutions. Expert at strategic project planning, software programming and testing, negotiation / closing, network administration, and technical support / troubleshooting. Equipped with solid communication, organizational, attention to detail, and interpersonal skills. TECHNICAL PROFICIENCIES

Software: Salesforce, CRM, DNS Management, Cisco Phone Systems (Call Manager, Unity, Singlewire), Microsoft Office O365, Visio, Symantec Backup Exec, Appasure, Smart deploy, SCCM, Cisco 5520WLC Configuration, Teams, Splashtop support platform, Logmein Platform Hardware: PC, Apple, Cisco, HP

Operating Systems: Windows 7 PRO, Windows 10 Pro, Server 2008-Server 2019, Hyper V Deployment Windows Server 20016-2019, Ipad Integration, Hyper-V server Installation 2016-19, Hyper-V desktop Virtualization, Windows 7 Pro, Server 20016-19, San Maintenance for VMware View, VSphere 5.1, RDP-RDS Services for Desktop Deployment, RDS Farm Management PROFESSIONAL EXPERIENCE

Mack Boring & Parts Co May 2022-Present

An accomplished IT Director with extensive experience in O365 tenant management, Cisco Call Manager, and SharePoint. Skilled in managing complex technology projects and leading cross-functional teams to successful outcomes. Demonstrated ability to optimize systems and processes to improve organizational efficiency and effectiveness. Excels in fast-paced, deadline-driven environments and is committed to delivering exceptional results.

IT Director, Mackboring & Parts Co (May 2022 - Present)

Manage and oversee all aspects of the company's IT operations, including O365 tenant management, Cisco Call Manager, migration to Teams Phone Attendant, NAS server migration to SharePoint, Salesforce Administration, and NetSuite Administration.

Develop and implement technology strategies to support the company's business goals and objectives.

Lead cross-functional teams to execute technology projects and initiatives on time and within budget. Identify and implement process improvements to streamline operations and increase efficiency. Ensure compliance with regulatory and security requirements.

Managed the company's IT infrastructure, including servers, network, and applications. Implemented and maintained Cisco Call Manager and O365 tenant management systems. Led the migration from Call Manager to Teams Phone Attendant, resulting in increased efficiency and cost savings.

Oversaw the migration of NAS server to SharePoint, resulting in improved collaboration and accessibility. Served as the Salesforce and NetSuite Administrator, providing support and training to end-users. Managed vendor relationships and negotiated contracts to ensure cost-effective solutions. Page 2

Robbinsville Public School District Robbinsville, NJ 2006 – 2022 May Network Administrator

Execute routine operations, including directing long-term goal development, managing budget, performing financial forecasting, leading workflow program execution, and maintaining equipment to maximize resources. Oversee team of five members and uphold seamless workflow. Delivering effectual assistance to system network, including strategic planning, desktop support for 1060 PCs, 3000 chrome books, and hardware/software management. Noted Accomplishments:

Achieved recognition of Educational Support Professional of Year 2013 by the State Of New Jersey Department of Education.

Streamlined flow of communication in classroom and drove student engagement by planning and creating an interactive platform, adopted / allocated throughout 100 classrooms.

Merged projectors and speakers with Mimio interactive whiteboard and specified inventory control.

Positioned district as leader throughout New Jersey public school system by defining and coordinating technology vision and long-term plans.

Efficiently installed 35 HP Multipoint 2011 units to 210 users.

Managed budget and purchasing from $300K to $400K and large image implementation from 30 to 2000.

Demonstrated strong managerial skills in orchestrating security camera system design (NetGuard, Axis), security camera price Matrix development, risk aversion/ and sales pricing, negotiation, and closing. Additional Experience: Senior Sales Executive, Oscar Robertson Technology Automation Sales Executive, Yesterday’s Business Computer (YBC) Sales Representative, Paine Webber EDUCATION

Bachelor of Science in Business Administration, Southern New Hampshire University Hooksett, NH CERTIFICATIONS

Cisco Certified Network Associate (CCNA) Training, 230hrs, 2013 VMware VSphere 5.1 Certification Course, 82hrs, 2013 Bucks County Community College Newtown, PA



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