DESTINY D. COLEMAN

Aurora, CO

720-***-****

ad3e74@r.postjobfree.com

PROFESSIONAL SUMMARY

A GRC Analyst with over 7 years’ experience of driving impactful results through assessments and strategic security implementations. Sought-after for leveraging knowledge of regulatory compliance frameworks (GDPR, HIPAA, and SOX) and IT Security Frameworks (ISO27001/27002, GLBA, NIST, CIS Control, and PCI DSS/SSAE 18), ensuring 100% compliance. Recognized for managing risk, reduced high-risk vulnerabilities within assessed systems by an impressive 60%.

SKILLS

EXPERIENCE

Cybersecurity Auditor ExcelMindCyber Aug 2021 – Current

Conducted comprehensive cybersecurity audits, evaluating the effectiveness of security controls and identifying vulnerabilities.

Collaborated with cross-functional teams to develop and implement audit plans in accordance with industry standards and regulatory requirements.

Produced detailed audit reports, outlining findings, recommendations, and remediation strategies for management and stakeholders.

Provided guidance on security best practices and ensured alignment with industry frameworks such as ISO 27001, NIST, and PCI DSS.

Executed risk assessments to identify potential threats and vulnerabilities, proposing mitigation strategies to enhance overall security posture.

Collaborated with IT and security teams to track and remediate audit findings, ensuring timely closure and adherence to security policies.

Led vendor risk assessments for high-profile clients, evaluated and mitigated cyber threats, contributing to a remarkable 20% increase in vendor reliability and trust.

Managed and maintained database of over 200 vendor profiles, ensuring real-time compliance and reducing vendor-related incidents by a noteworthy 15%.

Policy and Compliance Manager Cochlear Americas Nov 2017 – Jun 2021

Developed and implemented a comprehensive compliance framework, ensuring alignment with regulatory standards and reducing non-compliance incidents by 25%.

Orchestrated a cross-functional training program, resulting in a 30% increase in staff awareness and adherence to compliance protocols.

Led the successful execution of internal audits, identifying and rectifying compliance gaps, ultimately achieving a 15% improvement in audit outcomes.

Advised senior leadership on policy and compliance matters, contributing to strategic decision-making and ensuring the organization's continued commitment to ethical business practices.

Established and maintained effective communication channels with regulatory bodies, fostering positive relationships and facilitating a 20% reduction in response time to inquiries.

Spearheaded the development of an updated policy manual, enhancing clarity and accessibility and contributing to a 40% decrease in policy misinterpretations.

Billing and Claims Specialist Wakefield and Associates Dec 2015 – Feb 2017

Orchestrated billing processes for Flight for Life transport services, achieving a 98% accuracy rate in submissions to health insurance companies.

Leveraged the Medicaid Portal and verified health insurance details through Availity, resulting in a 20% improvement in the efficiency of the billing process for diverse insurance providers, including Commercial Insurance, Aetna, BCBS, and others.

Demonstrated a creative approach to dispute resolution by addressing denials through 1st and 2nd level appeals, leading to a 15% increase in overturned denials.

Enhanced financial transparency by generating payment statements and dispatching Explanation of Benefits (EOB) billing statements through mail, contributing to a 25% improvement in patients' understanding of financial transactions.

Collaborated cross-functionally to implement process improvements, increasing overall billing and claims efficiency by 45%.

EDUCATION

Associate: Healthcare Management

Colorado Technical University

CERTIFICATION

Certified Information Systems Auditor (CISA) Certified Risk And Information systems Control (CRISC)

CompTia Security +

TECHNICAL ACUMEN

Venminder

Servicenow

Information Securities Controls/Auditing

Auditing Cloud

Auditing Network Configuration

Identity Access Management - Controls

Information Technology General - Controls

Software/System Development Lifecycle - Auditing

Assured Compliance Assessment solution

Security Governance

ISO 2700, NIST, PCI DSS

Security Assessments

Threat Intelligence

Information Security Management System (ISMS)

Privacy Regulations

Mitigation Strategies

Risk Assessment & Management

Vendor Risk Management

ServiceNow Proficiency

Cross-Functional Collaboration

Presentations

Vulnerability Assessment

System Configuration

VxRail

SIEM Tools

Security Auditing

Analytical

Policy Development and Implementation

Leadership

Microsoft Office

Problem Solving

Knowledge of Venminder

WebCenter

English language both Oral and written.

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