WENDIE SHEPHERD (Wendi)ad3e6k@r.postjobfree.com

813-***-****

Career Summary

Versatile and reliable professional with more than 20 years of experience in integrating office and administrative support for all levels of employees. HR knowledge in all aspects.

Highly experienced in coordinating employee travel in every detail and need. Creating positive contacts in all event planning

Equipped with dynamic organizational skills and aptitude in multitasking, planning, and directing operations.

Well-organized and able to manage projects, tasks, and priorities. To find solutions where others see none.

Articulate communicator, accustomed to developing positive relationships with everyone I meet.

CORE SKILLS AND COMPETENCIES

Client Relations

HR Knowledge and Support

Event Planning

New Employee Orientation/On-boarding

Secret Security Clearance

Training and Development

Leadership and Team Building

Productivity and Efficiency Improvement

Travel Domestic and Int’l

Employee Relations

Operational Streamlining

Executive Staff Support

Advanced skills in MS Word, Excel, & PowerPoint

Notary Public

WORK HISTORY

02/21 - 09/23 Aero Simulation, Inc Tampa, FL

CUSTOMER/EMPLOYEE RESOURCE ADMINISTRATOR

Organized and planned all company events and government meetings.

Made valuable contacts with local businesses and restaurants in the Tampa Bay area.

Welcomed guests and visitors by supplying badges for secure building access.

Assisted HR with new employee hiring.

Assisted AP and AR with invoicing.

Assisted Marketing when needed.

Arranged and maintained storefront for company clothing line.

Brought in monthly food trucks, bloodmobiles, car washes, etc. for employees.

Arranged travel for employees, both domestic and international.

Negotiated hotel contracts for frequently visited hotels.

Set up and attended yearly conferences.

Maintained office, and kitchen supplies.

09/19 – 10/20 Crothall Healthcare. Advent Health Hospital Tampa, FL

EXECUTIVE ASSISTANT

Provided executive assistance to the Clinical Engineering (Biomed) department in 9 Advent Health hospitals.

Verified, and submitted bi-weekly payroll for the hospital's Clinical Engineering departments.

Responsible for maintaining and updating all PTO records.

Weekly reporting of budget and overtime using Blueforce (EPay) systems.

Daily monitoring of time punches for mistakes and managing overtime.

Assigned work orders in Maintenance Connections through phone calls, physical requests, or through the technicians for repairs of hospital equipment.

Verified POs, sending invoices to AP.

Inventoried, maintained, and ordered office supplies, parts, and accessories that were needed to repair equipment.

01/19 – 05/19 Florida Connections Academy Tampa, FL

TEMPORARY ASSIGNMENT

Assisted virtual public school in preparing for the mandatory state testing.

2 Wendie Shepherd

03/12 – 07/18 Bam-B Enterprises/McDonald’s Apopka, FL

HUMAN RESOURCE MANAGER

Provided leadership and management of the full range of HR functions to 6 restaurants with almost 400 employees, driving employee engagement, morale, and performance.

Establish and implement short-and long-term plans, which include maintaining or improving employee relations, talent acquisition and development, compensation, and benefits.

Conducted new hire orientation.

Managed PTO and all other leaves.

Processed and paid invoices weekly for stores.

Processed weekly payroll for salaried and non-exempt employees.

Conducted workforce planning and ensured compliance with federal and state employment regulations.

Foster employee and organizational development, encouraging strengths and identifying potential areas of growth.

Implemented new HR procedures to streamline vacations, sick, and PTO processes such as the transitioning from the paper system to an electronic recorded system which eliminated costly mistakes.

03/10 – 02/12 Errol Estate Golf and Country Club Apopka, FL

EXECUTIVE ASSISTANT/OFFICE MANAGER

Provided Executive Administrative support to the President and Vice President with demonstrated ability to improvise at a moment’s notice, improve procedures, and meet demanding deadlines.

Responsible for all aspects of Human Resources and Benefits for over 200 employees.

Provided Accounts Payable and receivables for the club.

Directed business relations and the day-to-day operation of the club front office.

Approved employee time-sheets and processed weekly payroll

Maintained and monitored equipment inventory, office supplies, and marketing material.

Supervised work of office and administrative employees to ensure adherence to quality standards, deadlines, and proper procedures.

10/04 – 01/10 RedTail Golf and Country Club Sorrento, FL

OFFICE MANAGER

I began as a receptionist and was promoted several times during my employment.

Performed support functions for General Manager, Chef, and Golf Pro including expense reports, travel arrangement, calendar management, and meeting scheduling.

Orchestrated equipment rentals and event staff for all weddings, club events and tournaments

Assisted accounting in both A/P and A/P

Executed HR-related duties and served as the primary resource for all club personnel.

Provided guidance in handling complex or resolving escalated member complaints.

Designed menus for club events also assisted in weddings and other privately held events.

Directed all holiday events for members and guests.

EDUCATION

Jones College Jacksonville, FL

BUSINESS ADMINISTRATION FOCUS, 3.8 GPA

TECHNICAL SKILLS

Advanced: MS Word, Excel, Outlook, Access, and PowerPoint

Additional Skills: MS Publisher, Google Suites, Google Docs, OneNote. SharePoint, Smartsheet, Bluebeam, Concur, Blueforce, Maintenance Connections

10-Key Touch, Transcribing, and Dictaphone

Payroll Software: QSR, RTI, ADP, ProLiant, PeopleSoft, AAP, EPay, and Intuit

References on Request

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