Pierrette Tebbs, BSB, Notary Public

Contact

651-***-****

ad3e6j@r.postjobfree.com

Education

BS, Business Management-University of Phoenix, 2011

Key Skills

Collaboration

Brainstorming

Active Listening

Communication

Experience

2020-Present

Health Information Management Assistant • Life Care Center of Old Hickory Village-Old Hickory, TN

Assist with patients’ clinical records and record management in accordance with applicable laws and regulations.

Coding, able to apply ICD-10-CM

Auditing, ensure documentation and performance compliance

Understand HIPAA requirements

Able to apply long term care payment systems, including Medicare

Filing according to the Minimum Date Set/Care Plan schedule

Conduct weekly and monthly final billing triple check meetings

2015-2019

Guest Service Manager• Holiday Inn Downtown-St. Paul, MN

Welcomed guest to the hotel assisted with check-in/out

Followed up and resolved customer complaints via phone, email and social media

Assisted callers with booking and modifying reservations

Knowledgeable across facilities and amenities associated with the hotel

2012-2014

Staff Coordinator• Renaissance Health & Rehab Center-West Palm Beach, FL

Managed 120 bed skilled nursing facility, provided 24-coverage

Maintained and successfully met State guidelines and mandates

Created weekly reports, schedules, and provided staff with daily assignments

Scheduled appointments and provided patient transportation

2008-2009

Teller Manager• TD Bank-West Palm Beach, FL

Oriented new employees

Ensured compliance with all banking policies and regulatory procedures

Supervised tellers, coordinated workflow, station assignments and created schedules

Aided with transactions to ensure correct monetary output

1999-2008

Customer Service Manager• Bank United-Miami Lakes, FL

Assisted customers with financial/account issues and provided solutions to meet their needs

Followed up and resolved internal/external complaints

Updated staff on corporate and branch policy changes

Leadership

Promote productivity and quality standards

Train, Motivate and inspire team to do their best work

Lead by example

Demonstrate ability to interact with all levels of administrative personnel

Manage, and supervise staff

Able to work independently without supervision

Effective communication

Computer

Microsoft office, Point Click Care system, SoftCare

Certifications

Notary Public State of Tennessee #

My commission expires 2027

References

Available upon request

Contact this candidate