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Social Media Customer Service

Location:
Terre Haute, IN, 47802
Salary:
45000
Posted:
February 06, 2024

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Resume:

Autumn Mullenix

*** ***** ******** *****, ******, IN Cell: 812-***-**** Email: ad3e5n@r.postjobfree.com

Objective:

Dedicated and results-driven professional with a strong background in recruiting, social media expertise, team leadership, and onboarding processes. Seeking the position of Customer Experience Manager for a Dealer Co-Brand Card to leverage my skills in customer service, talent acquisition, staff development, and seamless onboarding.

Education:

High School Diploma (Graduated 1997)

Employment History:

Adecco Staffing, Full Cycle Recruiter

April 2022 – Present

Successfully recruited for diverse industries, including Light Industrial, Clerical, and Customer Service.

Utilized social media platforms (Craigslist, Facebook, LinkedIn, Career Builder, Zip Recruiter) to attract qualified candidates.

Led, coached, and trained new hires to ensure seamless integration into the team.

Conducted resume sourcing, pre-screening of candidates, interview scheduling, and generated End of Day reports.

Proficient in Bullhorn and Microsoft Outlook for efficient workflow management.

Facilitated onboarding paperwork, ensuring compliance with company policies and legal requirements.

Managed I9 forms and ensured accuracy and completeness.

Adecco Staffing, Sourcing and Bot Management

July 2021 – April 2022

Managed the shortlisting of candidates by utilizing advanced sourcing bots for each job order.

Prepared reports and crafted compelling job postings to attract top talent.

Sourced candidates from various databases, contact lists, and referrals to meet client requirements.

Utilized Bullhorn for candidate searches and managed email and calendar functions.

Oversaw the onboarding process, ensuring a smooth transition for new hires.

Maintained I9 forms and other necessary documentation for legal compliance.

Villas of Holly Brooke, Home Health Aide

February 2018 – July 2019

Provided essential assistance to instructional staff and offered valuable educational support.

Demonstrated strong interpersonal skills while collaborating with diverse individuals.

Elders Journey, Home Health Aide

October 2017 – February 2018

Supervised medication administration and closely monitored vital signs for the well-being of residents.

Assisted with mobility and transitions, ensuring a safe and comfortable environment.

Offered valuable mental and emotional support to residents.

Skills:

Customer Service

Recruiting and Talent Acquisition

Social Media Expertise

Team Leadership and Training

Resume Sourcing and Screening

Report Generation

Onboarding Processes

I9 Form Management

Proficient in Bullhorn and Microsoft Outlook

Excellent Interpersonal Skills

References:

Available upon request.



Contact this candidate