Shveta Bharucha

ad3e42@r.postjobfree.com • 347-***-****

Shveta LinkedIn • North Hampton

IT Project Management

Dynamic and results-driven professional with substantial leadership experience directing all IT projects and programs.

Proven success in leading cross-functional teams during large-scale and complex projects, from planning to successful completion within stringent timelines. Experienced in overseeing project controls, estimations, resource management, contacts, budgeting, and quality control operations. Instrumental in defining and implementing viable strategic plans to improve project performance and optimize operational efficiency. Well-versed in delivering training and effective guidelines to senior management, teams, and key stakeholders throughout project cycle. Adept at formulating and maintaining necessary documentation and reports for driving strategic decisions. Proficient in devising project schedules and deliverables in collaboration with leadership teams. Possess a strong understanding of system development life cycle (SDLC) using waterfall and agile. Expertise in creating UML diagrams for Business Process Modelling: Use Case Diagrams (UCD), Activity Diagrams (AD), Sequence Diagrams (SD), Data Flow Diagrams (DFD), Flow Charts (FC), Traceability Matrix, Data mapping, and Wireframe designs and Prototypes.

Areas of Expertise

Program/Project Management

Operations Management

Team Building & Leadership

Budget Management

Risk Assessment & Mitigation

Strategic Planning & Execution

Quality Control

Change Management

Relationship Management

Career Experience

Dow, Midland, MI 2021 – 2023

IT Project Manager

Tools & Technologies: DevOps, Azure, AWS, ServiceNow, Salesforce, SharePoint, MS Project, Monday.com

Delivered comprehensive assistance to program lead in allocating program budget and monitoring progress and timelines for all assigned projects. Created and implemented strategic plans to optimize business performance and oversee product operations. Developed a concrete vision for future success, building agreement among stakeholders. Devised sophisticated methods to resolve complicated, full-scale customer processes via multiple corporate applications. Supervised and steered a multi-disciplinary design group to enhance team proficiency and competency. Deployed UX, design, and research principles to create effective customer experiences.

Oversaw eight global UI projects while adhering to a $4.8M budget.

Identified customer needs and implemented strategies to maximize satisfaction.

Allocated $300M worth of budget while monitoring numerous initiatives within inspiration experience program.

Conducted design research to validate efficacy of solutions during product development, utilizing evidence-based processes, budgeting, and leading execution.

Monster Worldwide - Government Solution, Weston, MA 2018 – 2021

Senior Business System Analyst/Project Manager

Tools & Technologies: Atlassian, Jira, Confluence, salesforce, SharePoint, MS Project

Established project scope, objectives, and budget in close collaboration with senior leadership and key stakeholders. Prioritized projects based on business needs and allocated internal/external resources. Compiled and examined functional, business, and technical requirements by conducting effective working sessions. Led creation and oversight of project schedule, workflow plan, and budget maintenance. Engaged with cross-functional teams and clients to plan and develop functional product designs covering screens, interfaces, and GUIs.

Served as primary liaison for project budgeting, authorization, and change requests.

Offered technical expertise and guidance to technology team during product development to fulfill client requirements.

Collaborated with business unit groups to test, validate, and evaluate new applications and functions; identify issues in services and software.

K-Force-Measured Progress, Dover, NH 2017 – 2018

Business Analyst II

Collaborated with stakeholders, Client Services, SMEs, and PO to define business requirements and expectations for products/services. Facilitating merger of eight applications into unified system. Initiated successful merger and acquisition transition projects, including customer support applications, user applications, and rostering management. Led sprints from planning to development, created and prioritized product backlog, and developed user stories and acceptance criteria. Coordinated with customers to identify information needs and develop functional and business requirements documents.

Gathered requirements through interviews, document review, workshops, surveys, visits, user stories, scenarios, business analysis, tasks, and workflow analysis.

Additional Experience 2009 -- 2014

Tata Consultancy Services

Project: Process Improvement - Retail

Business Analyst

Education

Master of Science in Computer Information Science

American College of Commerce & Technology, Virginia

Master of Commerce in Finance & Management Bachelor of Commerce in Finance & Management

India-Gujarat University

Certifications

Certified Scrum Master (CSM) – Scrum Alliance

Certified Scrum Product Owner (CSPO) – Scrum Alliance

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