Robin Lancaster

*** **** ******, **** *********, NY 14445

585-***-**** cell, 585-***-**** home.

ad3e3r@r.postjobfree.com

www.Linkedin.com/in/Robinlancaster-4331a215b

PROFESSIONAL EXPERIENCE

PARTNERS IN CRAFT, EAST ROCHESTER, NY 2022 to present.

Crafter

Complete diamond art projects and crocheted blankets to be sold in the community.

Research sewing projects and needlework kits that would be of interest to customers.

Inventory and pricing to be done before all shows.

Make sure all support equipment for displays is working, have bags and logos on all items.

DOCUFREE CORPORATION formerly DEALERDOCX, VICTOR. NY Oct. 2014 – Aug. 2023

Data Processor Oct. 2022 – Aug. 2023 Data Image Specialist Nov. 2014 – Oct. 2022

Customer saves storage space, which saves them money, and time.

Providing work on time work customer can see documents in real time.

Mentor for new hires, giving tours and briefings on benefits, introduce managers and coworkers.

Gathering information needed to order supplies and delivered when arrived.

Event coordinator for all employee activities and charities.

TYCO INTEGRATED SECURITY, West Henrietta, NY July 2006– Aug. 2013

National/Commercial Special Operations Representative

Call center for security customers in commercial setting: Marshalls, Natural Guards, Department store chains and other special operations.

A liaison between Wellness Team and coworkers providing lines of communication to be opened for concerns. Followed up and implemented after management approval.

Managed high volume of calls helping support technicians out in the field, answering questions, and setting up appointments when needed.

Communicated process to customer resulting in greater customer satisfaction and understanding of service.

OTHER WORK EXPERIENCE

FAIRPORT BAPTIST HOMES, FAIRPORT NY June 2000 -July 2006

LPN/Floor Nurse

Developed and implemented skin care plan for decreasing original skin issues.

Supervised Certified Nursing Assistants. Helped them understand the importance of their role in direct hands-on role for decreasing skin issues.

Ordered medication and supplies for treatments, transferred doctors’ orders, worked with skin care team for each resident’s skin care plan was working and adjusted as needed.

EDCATION AND PROCESSIONAL DEVELOPMENT

Licensed Practical Nurse, Rochester School of Practical Nursing, Rochester, NY

Liberal Arts and Science, Monroe Community College, Henrietta, NY.

Medical Receptionist, Bryant and Stratton, Rochester, NY.

AWARD-All-star of the month nominee award at Tyco, for going above and beyond to assist customer.

COMMUNITY SERVICE, church council member and secretary, editor of church newsletter.

Board member for Loop Ministries-local food pantry.

RAIHN Rochester Area Interfaith Hospitality Network, helping the homeless in the Rochester Area.

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