NAUN

BRAN

ad3e3h@r.postjobfree.com

203-***-****

West Haven, CT 06516

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Sales driven, and willing to help build, organize, and strategize for a companies set goals.

PROFESSIONAL SUMMARY

WEBSITES, PORTFOLIOS, PROFILES

• https://www.linkedin.com/in/naunbran/

AlticeUSA - Senior Commercial Account Executive

Bridgeport, CT • 06/2016 - 09/2021

Yale New Haven Health - Systems Business Analyst

Bridgeport, CT • 06/2014 - 08/2014

T-Mobile - Retail Sales Associate

New Haven, CT • 11/2010 - 10/2013

WORK HISTORY

Provided IT and telecommunication VoIP products from small- to-large sized companies

•

• Attain new and former acquisitions in set turfs

Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.

•

• Customer retention

Create ROI construction opportunities to expand telecommunication services into new buildings

•

• Door-to-door sales

• Handled patient billing and account follow up

Admitting and registration; financial assistance administration; collection and account recovery, accounts receivable, and medical records

•

Created committees to improve employee interaction and customer service

•

• Summarized analytics for employee patient registration

• Trained business personnel in use of systems.

• Coordinated data migration and consolidation efforts.

• Helped deploy system enhancements to improve field operations.

• Awarded #1 salesman in the New England region three times in a row

• Created over 1,000 contracts

Configured operating systems on phones to enhance customer satisfaction

•

SKILLS

• CompTIA A+

• Software Diagnosis

• Leadership

• Cisco Packet Tracer

• VoIP

• Backup and Recovery

• Cabling

• Network Troubleshooting

• Route Planning

Software and Hardware

Implementation

•

• New Product Information

• Technical Equipment Inspection

• Sales Contracts

• Marketing Collateral

Accounts Payable and Accounts

Receivable

•

Interpersonal Communication

Skills

•

• New Business Development

• Enterprise Technology

• Product Demonstration

• Salesforce Software

• Mobile Device Management

• Microsoft Active Directory

• Microsoft Windows and Office

• Printers and Peripherals

• Remote Access Software

• Operating System Management

Perscholas

Nationwide • 05/2023

CompTIA A+

12 Week IT Support Specialist

EDUCATION

Bootcamp

Quinnipiac University

Hamden, CT • 06/2015

Bachelor of Science:

Entrepreneurship

University of Nicosia

Nicosia, Cyprus • 08/2014

Bachelors of Science:

Entrepreneurship

Tau Kappa Epsilon Fraternal

Member

•

• Dean's List

• 3.7 GPA

Study Abroad: Cyprus, China,

India, Greece, Turkey

•

CompTIA A+

CERTIFICATIONS

Southern CT Gas - Main Analyst Intern

Orange, CT • 06/2013 - 08/2013

Cablevision Systems - Commercial Sales Intern

Bridgeport, CT • 06/2012 - 08/2012

Greeted customers and helped with product questions, selections, and purchases.

•

Answered customer questions about products and services, helped locate merchandise, and promoted key items.

•

Created and canvassed potential leads in new areas based on detailed demographic research for natural gas pipe extensions

•

Examined flaws in current projects and recommended cost cutting options

•

• Created capital investment models

• Conducted commercial businesses outreach and provided IT solutions Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

•

• Upsold Cablevision products to new and existing businesses Built relationships with customers and community to promote long term business growth.

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Spanish

Professional Working

LANGUAGES

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