SONJA BUSSELL

Land O’Lakes, FL 813-***-****

ad3e2t@r.postjobfree.com linkedin.com/in/sonjabussell Results-driven Talent Management Professional with experience in the SaaS, healthcare, homebuilding, and manufacturing industries, including nationwide companies and state government. Proven track record of success in maximizing human capital by partnering across organizational functions and levels to design, facilitate, and oversee organizational development and learning initiatives. Expertise includes strategic planning, consulting with management and leading organizational change.

SKILLS AND TECHNICAL EXPERIENCE

• Organizational Development • Training and Development (HR) • Project Management

• Leadership Development • Instructional Design • Performance Management

• Employee Engagement • Internal Consulting • Onboarding

• Talent Management • Sum Total LMS • LinkedIn Learning

• Paylocity (HRIS) • Cornerstone LMS • Culture Amp PROFESSIONAL EXPERIENCE

Vector Solutions Tampa, FL 2021 - 2024

Organizational Development Manager

Led organizational development initiatives for this award-winning provider of SaaS solutions with 700 employees across 31 U.S. States and Canada (40% remote workforce). Partnered closely with Human Resources Operations and Talent Acquisition teams to drive programs strategically aligned to organizational goals.

• Led all aspects of the organization’s bi-annual employee engagement surveys, including managing the vendor relationship, project plans, leader and employee communication, and data analysis. Provided meaningful data to stakeholders that informed key actions and resulted in significant outcomes over a two-year period. o 15-Point improvement in Employee Net Promoter Score o 10% increase in Favorable Score for Overall Engagement o 92% Survey Participation

• Managed initial launch and implementation of a career pathing program that included an online library of over 150 role descriptions and career roadmaps by department, as well as a user-friendly individual development plan tool. Delivered company-wide training for leaders and staff on program strategy, benefits, and practical applications. After one year, 40% of open roles were filled by internal hires.

• Managed end-to-end performance management cycle, implementing major process improvements, such as a new competency model and streamlined review structure that improved compliance and calibration across the enterprise. Delivered leader and employee training on all aspects of process changes.

• Developed and delivered monthly “Learning Live” virtual training sessions to all staff with the objective of increasing practical application of the company’s new talent management programs and competency model.

• Created and implemented bi-monthly new leader onboarding, delivering basic management skills training, and providing ongoing guidance on talent management programs. Centene Corporation St. Louis, MO 2019 - 2021

Senior Learning Consultant

Developed and implemented innovative development programs and delivery methods to 9000 leaders at all levels for this Fortune 50 provider of government-sponsored healthcare with 70,000+ employees.

• Created a “People Leader Essentials” curriculum to increase the success rate of new people leaders in the organization. This one-year journey seamlessly integrated with HR onboarding, organizational development, and existing leadership development initiatives. The program consisted of critical milestones, mentoring, and content deployment.

• Using Zoom technology, trained more than 6000 (90%) of the organization’s frontline leaders in three months using a customized program based on Centene’s Leadership Model with stellar results and engagement. o 73 Net Promoter Score

o 98.6% Learning Objectives Achieved

o 97.7% Likelihood to Apply Learning

• Converted the organization’s frontline leader program from in-person instructor led to virtual live training in a three-month period, resulting in a $600,000 savings to the company. SONJA BUSSELL 813-***-**** PAGE 2

Laser Spine Institute Tampa, FL 2018 - 2019

Organizational Development Manager

Led all organizational development initiatives for this healthcare organization with 700 employees nationwide, including 4 ambulatory surgery centers. Fully managed programs related to performance management, leadership development, and employee training.

• Improved the organization’s performance management process by implementing role-specific review criteria and transitioning to a new online provider, providing training and support to managers and staff members.

• Led the conversion of the company’s learning management system (LMS) to a new vendor, including all aspects of the acquisition process and implementation.

• Established a consistent new employee orientation, adding executive participation and detailed organizational information, resulting in improved participant feedback and retention.

• Developed a leadership development program for 60 mid-level managers focused on improving both tactical management skills and leadership competencies using blended learning modalities.

• Promoted employee engagement initiatives, including surveys, employee wellness and recognition programs.

• Directly supervised one Organizational Development Specialist. Florida Department of Health in Hillsborough County Tampa, FL 2009 - 2018 Staff Development and Training Consultant (2013 – 2018) Staff Development and Training Manager (2009 -2013) Managed all aspects of agency talent development activities, including planning, development, implementation, support, and evaluation for 400 employees. Ensured all talent development initiatives were in alignment with the organization’s mission, values, and strategic goals.

• Developed and facilitated a leadership development program for line supervisors and middle managers that included classroom and on-the-job training modalities. Facilitator effectiveness score averaged 3.8/4.0 and knowledge gain averaged 27 percentage points based on pre-test/post-test comparison.

• Developed and implemented leadership development solutions for senior and mid-level managers in alignment with strategic goals of the organization.

• Oversaw the design and implementation of a competency-based workforce development program for all staff levels, ensuring stakeholder buy-in.

• Managed annual training budget of $100,000.

• Planned and executed biannual all-staff meetings, including program development, logistics, event contracts, and evaluation.

• Facilitated a leadership development program for high potential line staff that included leadership theories, team building skills, interpersonal skills, motivation, time management, and quality improvement projects.

• Directly supervised two Training Specialists.

• Administered and facilitated training for managers on the Everything DiSC Profile (Inscape Publishing). CERTIFICATIONS

PHR Human Resource Certification Institute Expires 2026 Facilitator FranklinCovey

Facilitator Development Dimensions International (DDI) Facilitator Real Colors National Certification & Training Institute EDUCATION

Master of Science (M.S.), Counseling California State University, Long Beach Bachelor of Arts (B.A.), Psychology California State University, Bakersfield

Contact this candidate