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Change Management Back Office

Location:
Scarsdale, NY
Posted:
February 06, 2024

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Resume:

Rizvan M. Zia

Scarsdale, New York ***** ad3e1m@r.postjobfree.com (C) 914-***-****

TECHNOLOGY/SYSTEMS EXPERIENCE

Fiserv APL(managed accounts/wealth management system) and other Fiserv tools/systems, DTCC, Fidelity Brokerage System Inc. (FBSI, back office clearing system), Streetscape (web UI /back office/clearing), Lotus Notes, Redi, BRASS, ACT, Bloomberg,, UNIX, eProject (similar to MS project), computer forensics, VMware/virtual machines, Office 365, CITI GTPL, Skype for business, WebEx, Zoom, MS Teams, Horizon client, trading experience/OMS

WORK EXPERIENCE

(Worked on my own business and decided to end it and go back to a full time or consulting role as did most of my career)

Consultant TechnoozO Scarsdale, NY 05/2022 to 11/2023

Consulted and advised change management methodologies which included: Technology support, Financial & electronic trading support/advice, Sales, Training/Tutoring, troubleshooting & ongoing support/advice.

Implemented onsite and remote solutions to fix bugs, Troubleshoot. Smart TV set up, Router, among other devices.

Senior Business Analyst/Consultant Larsen & Toubro Infotech (LTI Mindtree) 09/2021 – 03/2022

Analyst on Global Trading/Profit & Loss platform for Citigroup Global Capital Markets projects.

Sub-ledger/General Ledger analysis as well as issue tracking utilizing change management process for stakeholders request.

Participate in stakeholder, internal and global project meetings.

Global Trading enhancements/Data Quality projects utilizing best practices for all incoming consent orders.

Project management, governance, reporting.

Finance technology implementation, technology processes / providing functional specs.

Creation of BRD’s, FRD’s working with CITI business stakeholders and development teams in new and enhancement global projects Using SDLC and best practices for business process improvements/enhancements and consent orders.

Liaison between users/stakeholders, internal groups as well as translating requirements with offshore teams/developers.

Consultant TechnoozO Scarsdale, NY 01/2020 to 11/2021

Consulted and advised change management methodologies which included: Technology support, Financial & electronic trading support/advice, Sales, Training/Tutoring, troubleshooting & ongoing support/advice.

Implemented onsite and remote solutions to fix bugs, Trouble shoot.

Created Home Office solutions: Network, Tech setup, furnishing and overall efficiency design for the perfect home/corporate office functional experience and productivity. This included small and big set ups/re-design.

Student SUNY Westchester Community University Valhalla, NY 01/2018 to 09/2019

Diploma/Certificate Cybersecurity

Consultant NY State DSPS Westchester County, NY 02/2016 to 09/2017

Advised on various technical and financial needs across multiple senior facilities in Westchester County and how to increase change through individual and group workshops.

Provided guidance and advice on available programs and services are and how to access them as well as training. Program was terminated by NY State in September 2017.

Senior Consultant Doshi Consulting Solutions (DCS) New York, NY 06/2015 to 09/2015

Consulted on the creation of an RFP for GMP Securities to advise GMP to allow them to change clearing firms, management efficiencies conducting interviews with stakeholders nationally and internationally within Capital Markets to change systems.

Focused on improvements for back-office productivity coupled with asset management unit along with others.

Manager Maypro Ventures Purchase, NY 02/2012 to 12/2015

Gathered requirements for historical data analysis.

Documented current state operations and worked on process change improvements for Business and IT.

Conducted data analysis to confirm all data was accurately recorded with proper audit trails within all departments.

Provided status updates to management, making regular presentation.

Reconciled any differences with reports.

Senior Consultant Goldman Sachs Jersey City, NJ 01/2011 to 11/2011

Provided Analysis consulting for ‘Balance Sheet Workstation’ platform (sub ledger) for all entities to post transactions. Coordinated with IT on issues, bugs and enhancements after productive interviews with stakeholders experiencing issues and requesting high level change management processes with enhancements and remediations for controllers.

Coordinated various projects associated with enhancements, UAT, created test scripts for accurate GAAP reporting to mitigate intercompany and counter party risk within all Capital markets transactions working with and driving appropriate project management teams.

Project Manager /Senior business analyst Implentations division Fiserv Jersey City, NJ 04/2008 to 12/2010

Led large (billion+) multiple system/software/data Implementations, conversions, migrations, and other projects for accounting portfolio platform’s (software/hardware) for Fiserv APL, which included managed accounts UMA, SMA, MMA utilizing APL, Web APL, for large asset & wealth management firms including retail & institutional banks, and broker dealers. This included large sets of data mapping during conversions, upgrades and implementations involving consistent change management metrics with new products and complete change process for clients

Managed/trained onshore and offshore colleagues on all functionality of asset management (managed accounts) implementations.

Performed complex analysis of business goals utilizing business requirements and functional specification documents. Worked with developers and QA to create new Functional Specification Documents (FSD) while resolving complex business issues for implementations/conversions utilizing the SDLC (life cycle), UNIX among other technical processes. This included trade data, broker data, tax lots, performance, and other data elements from asset managers to incorporate all changes for firm and clients.

Created user documentation, policies, and procedures (internally) as well as maintaining all documents on SharePoint and Oracle Content Management (OCM) along with change specification documents for developer changes for client needs.

Assist clients with UI, enhancements, within all Capital Markets / Asset mangement in a change managent process.

Tracked progress, issue tracking as well as platform upgrades/changes/order change management on various levels. Beta testing & testing on weekly pre-launch (go live) implentations in coordintation with QA, developers, Business, trading and othe units.

Senior Consultant FITS Consulting Denville, NJ 02/2002 to 12/2007

Projects:

Regions AmSouth Bank Merger - Conducted UAT validation and reconciliations to ensure correct data mapping for conversion data to combine AmSouth banks data onto Regions platform as part of their merger/acquisition. This included validation of all data transferred to SunGard’s Phase 3 platform new system and corporate changes. Post-merger became Regions Bank. Alabama

JPM – Lead Business Analyst for hedge fund reporting projects Greenwich, CT/London/Dublin. Included Trade, or market surveillance, involves monitoring the activities of the firm and its employees to detect illegal and unethical trading practices including market manipulation, fraud, money laundering, insider trading, speculation, investments (etc.).

Fannie Mae – Business Analyst/Consultant for change management processes, data mining, user interviews, reconciliations and more including best practices for process improvements and gap analysis. Washington, D.C.

UBS – Investigate process flows for potential gaps mainly for trading, corporate actions, posting, compliance, etc.). This included on the trading floor as well as other groups to identify workflow, gaps and advise on process improvements conducting workshops with multiple work streams. Stamford, CT

BNY MELLON – 401K reconciliations for gap analysis and process changes/recommendations. Fort Lee, NJ

ADP – Trade system testing, gap analysis and recommendations on process improvements. Jersey City, NJ

Fifth Third Bank – Conducted business/data analysis for Fifth Third Asset Management Group to convert onto NFS back-office system and APL platforms supporting asset management teams while acting as a liaison between business and IT to resolve discrepancies and improve efficiencies through testing, changes and working with back and front office trading. Ensured accuracy for model mapping and performance reporting, corporate actions, etc. Cincinnati, OH

Fidelity Investments/National Financial Services (NFS) - Led traing classes for corporate clients conversion to FBSI back-office clearing system. Support pre/post implementation with front office to back office across the U.S. This included trouble shooting while creating a change management focus on clients converting to FBSI. Follow up all client issues such as security master. Across U.S.

Not Listed (prior): Hedge Fund licensed propiority trader. First NY securities. Trading Licenses (previously held) Seriess 7 & 55. Full time.

Buy side trader. Wealth/assett management, AllianceBernstein. Daily confirmations/ DTCC review as well as Trade P&L,

Trade corrections, confirmations among other items working with portfolio manager. Full time

EDUCATION & CERTIFICATIONS

CSPO (Certified Scrum product owner) certification

Cybersecurity diploma/certificaton Westchester Community College, State University of New York

State University at Purchase, New York

Bachelors degree, Liberal Arts

Westchester Community College, State University of New York

DSPS & Process improvementst boot camp certification

Volunteer Firefighter

U.S. Citizen



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