Customer Service Data Entry

Eleanor D. Dozier

**** *********** **, **********, ** 30039

678-***-**** Cell ****.******@*****.***

Objectives

I am seeking a remote work from home customer service/data entry position. I am a quick learner, self-starter, detail-organized, and love a fast-paced environment. I would also like to add that I have served The Kroger Company for twenty-eight years. During this time, I had the opportunity to be a part of several departments, and have learned different points of views on merchandising, sales planning, inventory control, and retailing. I was part of making beer the number three best-selling category and wine the number five best-selling category behind milk, bread, and eggs.

Experience

July 2017 – 2024 Chain Account Assistant

Savannah Distributing Atlanta, GA

Responsible for all aspects of new item setup, chain pricing, troubleshooting scanning issues, and account setup for large chain accounts such as Kroger, Whole Foods, and Total Wine.

Also fill in for the receptionist to answer phone calls, help with customer service, account setup, and general bookkeeping.

June 1989 - 2017 Administrative Assistant

The Kroger Company Atlanta, GA

Responsible for the complete integration of customer service for both the stores and vendors executing 100% accurately from vendor information, store orders, and to customer purchase for the Grocery, Drug/GM, and Deli departments.

Responsibilities include but not limited to vendor setup, store setup, cost and retail maintenance, weekly ad maintenance,

Skills

Key Skills – Strong communication and customer service and self-starter

Computer Skills – Efficient in MS Word, Excel, Outlook, PowerPoint, Access

Education

University of South Carolina Columbia, SC

Health and Physical Education

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